We were really excited to try Helios given the menu and the location at the TRS Coral facing the beach. So much so that aside from our dinner reservations that we had planned we decided to stop in Sunday the first full day of our vacation for lunch. Kelly is open From around 11 to 4 for lunch..
Things did not get off to an auspicious start and it went downhill from there. We showed up at around three there were plenty of seats available. They didn't finally see us until 315 and we didn't get aa waiter until 20 minutes after that.
We ordered a couple of apps, soup and the paella. We also asked for sparkling wine, which they were pouring all around us, and they proceeded to tell us they didn't have any. Of course, that wasn't true as they continued to pour to other people something we didn't pick up on right away because it was our first day and we weren't sure if the sparkling was part of the House pours.
The food finally came out around four or 415 easily an hour after we first arrived. The shrimp quesadillas were unremarkable. The soup was lukewarm. Had two muscles in it and a shrimp tail. The paella was also unremarkable. Needless to say, we were quite disappointed on both the service and the food quality.
Unfortunately, that's not where this story ends. About an hour after eating I came down with food poisoning, which pretty much wrecked the rest of that day and the following Monday. Needless to say we took Helio off our list of places to eat dinner. I wouldn't go back there if you paid me.
Luckily, the rest of the resort has a variety of restaurants that for exceed what Helios's offered. Eat here at your own risk. . read more