I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

A few days ago we discovered that the WEWE faucet required an extra 180 degree turn clockwise to…read moretighten it completely. The faucet shower hose kept getting stuck underneath the sink -- amongst the new pipes and cables. It is not a Moen faucet. Codie works best with Moen -- he did a great job installing 1HP Moen garbage disposal with light. While dealing with the hose - noticed that all new pipes had to be tightened as well, one vertical pipe connected just under the new sink ring started slightly oozing - I tightened the rings and wiped pipe clean. Pipes probably loosen due to powerful garbage disposal vibrations. Will keep an eye on it and maybe have Codie come back to fix. On a personal note; I don't like it when professional plumbers "need to go" to the plumbing store in the middle of the job for an hour, sometimes longer - to look for plumbing materials. And that brings me to the second job Codie did for us. About a week later, the hot water handle was not shutting off completely in the shower. Codie could not identify the make/manufacturer of the ceramic hot water cartridge. We paid full price for having Codie go looking through old boxes in a local hardware store for a similar cartridge, unsuccessfully. We're still awaiting an estimate on going through the wall in adjacent to shower closet to change the entire valve and install Moen ... a bit disappointing to tell the truth.

I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Excellent service - friendly and professional. Highly recommend!…read more They are on time and willing to help resolve your problem quickly.

When my water heater failed, they replaced it in 2 days with a new one with no problems.read more

Told me the reason my toilet overflowed and filled the tub .Told me it was hair in the drain…read more It overflowed again. Called Roto Rooter and they used a camera. Turns out my pipes were clogged. They fixed the problem. I paid $169.00 for incorrect info. When I called All American when the toilet clogged again( before I called Roto Rooter) I was told they don't work on weekends. I was seriously disappointed. Did not receive a refund.

Recently purchased a home, and the previous home owner, did not have switchplates or covers and…read moremany of the outlets were dated. I decided to do a full re-do of all outlets and switches. They were very fast and efficient. Requested a quote, got a very quick response. Chris went over all of the details thoroughly. I wanted to proceed with the work asap because I have a lot of things I am juggling at the moment. They were able to get everything done next day. From what I understand in speaking to a few other companies, their pricing was on the higher side, but for me, "time is money", so it was worth it. I really appreciated the ease of communication, and follow through.

I recently had a leaking water line on my side of an EWEB meterbox and got a quote for repairing it…read morefrom Reynolds Electric and Plumbing in the amount of $2555.76. Twenty Five Hundred bucks for repalcing 4 inches of leaking line and installing a shutoff! I instead went to Peterson Plumbing who did the job for $425.00 and their work was impecable. Kevin Cohen Plumbing was expensive before Reynolds bought them out. Now their fees are beyond absurd!

Ken has been the best plumber! We originally used him for a simple toilet repair and he responded…read morequick and did the job well and at a fair price. Fast forward a bit we have a larger unrelated leaking issue and he was able to get out the same day to start the repairs. Jim and his associate do great work! Highle recommended!

We had a positive experience overall! When we encountered an emergency with our toilet, Ken was…read moreable to come out the same day, which we greatly appreciated. His prompt response and service have made him someone we would definitely consider calling again in the future. Thank you!

Prompt, excellent service by Linda Hamel. Needed Backflow testing done quickly and Linda was very…read moreresponsive. Was able to arrange everything out of state and she also updated the City - WHEW thanks for making it so easy!

Linda Hamel was attentive, easy to work with, and helped me better understand my own home sprinkler…read moresystem. I'm grateful for her professionalism.

Well, they reached out right away, we communicated back and forth, agreed on a price for the…read moreproject, we set a date, they asked for my address, I gave it to them. Then the date came and they didn't show up! We waited, gave them some leeway in case a prior job took more time. We waited some more. I texted them. Nothing. They never responded or reached out again.

I never write reviews but this man wasted my morning. We agreed 10am didn't show. So I called him…read moreat 10:10 and he didn't answer. I immediately got a text saying he was running late due to picking up his sick child (understandable). He asked if 11am would be ok and I said yes and even thanked him for communicating and he assured me he would be here. It's 2pm and no word. He obviously has my number and just pulled a no call no show. I had plenty of work for this Matthew guy so he just lost out on hundreds of dollars and gets a bad review. Poor form.

Pat came out with in 35 minutes of my plumbing emergency, he was not only able to fix the problem…read morein record time he gave me a fantastic rate. And waived the emergency call fee. I was more than happy with the price and services. I highly recommend this plumber, and good honest plumbers are hard to find

Amazing service. Very quick to respond, true to estimate, and friendly. I would highly recommend.read more

Devin is always on time and extremely reliable! he's quick and efficient and does anything he can…read moreto get the job done. I would highly recommend him for any home projects you may need done. He goes above and beyond for his consumers. Call Axe and Hammer for all of your contacting needs!

Showed up when he said he would right on time, was friendly and professional, fixed the problem,…read moreexplained it to me clearly--all within a total of ten minutes. Seems like an easy fix, but that screw is so tiny I can't even see it. Thanks, Devin.

Ron is great - he first did a consultation/walk through with us at our newly purchased home; he was…read morevery knowledgeable and shared his expertise on what to do to maintain. Then today he came to do a clean up, and the whole yard looks fantastic. He spent the time to go through every area of the yard to tell us what he did and help us maintain it ourselves in the future. Next he will be putting in irrigation. We couldn't be more thrilled with his service!

Great attention to detail! Tender Earth understands yard planning, irrigation, hardscapes, and…read moresoftscapes. They do great work.