These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!read more

Sebastian is incredible! He was attentive, responsive, and fair! Fixed my computer (keyboard…read morereplacement) for $300 when Apple quoted me $1500!

I went to Sebastian for help because my mid-2020 Macbook Pro laptop had started really having…read moreissues with battery and the "Battery Service" notification had started to come on. To get it repaired by Apple would be about $500, and I'm a student on a budget. Sebastian said he could order the battery ahead of time so he could repair it in 1 day, and he repaired it in a matter of hours. Not only that, but he let me know if I had any issues I could follow up with him. His pricing is reasonable, he is clear and responds super fast to any messages or questions. I highly recommend him!

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

These guys were really incredible. My laptop is fairly old, but they managed to get it set up so…read morethat it's no longer necessary for me to get a new one right away. They kept me in constant communication and understanding throughout the entire process.

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took…read morehis time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.

Patient. Kind. Honest. Hardworking. Solutions-focused. That's Michael and his Brooklyn PC clinic…read more My son's PC (he's in high school so uses it often for homework and maayyyyybe a little gaming) just stopped working so we took it to the PC Clinic (after reading reviews like this) and Mike was great. The issue was very hard to identify (Mike thought he had fixed it but then it stopped working again so we had to bring it back) and I really appreciated how honest Mike was about the whole process. It's not always one and done when it comes to identifying an issue, and Mike was very clear about that. Mike was also super responsive during the entire process and always made us feel like we were important customers. If he needed to get to something else first, he would let us know, too. It's that kind of transparency that makes customers like me feel very good about recommending Brooklyn PC Clinic.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

My computer keyboard decided to ignore the letter P. A friend recommended Mark. He lives nearby…read moreand was willing to come to my place as I have limited mobility. He was thorough and explained what he was doing. He fixed the problem. He also made a few suggestions about how to make my computer more efficient. The price was extremely reasonable. An outstanding experience. I would recommend him to anyone with computer issues.

The wifi in our apartment was very spotty and I reached out to Computers By Mark for help. Mark was…read moreterrific! He made suggestions in terms of what to buy and he installed it. He really took his time and made certain that I understood how to use the system and that it was all working well. Outstanding experience! I would definitely recommend Computers By Mark to my friends and I will certainly call him for any issues or upgrades!

I needed to have my new printer installed. Brandon was just wonderful. He was prompt, very…read moreprofessional, cordial and got my printer up and going in no time. I will definitely call on him for my needs in the future.

Brandon was able to quickly help resolve my printer issue over a phone consultation. He was very…read moreknowledgeable, honest and very helpful. A definite recommend to anyone looking for a reliable repair solution for your electronics.

Thank you for rescuing me, MacSamurai Consulting. I'm actually going to quote YOUR review of ME:…read more"I'd like to commend Jenny for being an excellent "remote" client. Despite having a "let me check that out for you" LogMeIn session turn into a "Sorry, but your hard drive is toast and a new iMac would be money better spent than repairing this one," session (from 3000 miles away) she kept calm, ordered a new one that night and then allowed me to remotely guide her through some physical hoops before I logged back in and completed the migration and setup for her. No crying, no screaming, no panic. Just calm and listening and following instructions like a champ. And I only had to bark a few times smile emoticon Enjoy your new baby, Jenny! My response: 'No crying, no screaming, no panic" because it was obvious I was in good hands. For anyone who needs computer help, I HIGHLY recommend Laurie.'

Excellent service, reliable, smart and knows her stuff! I needed a password taken off my computer…read moreso my elderly nmother could use the computer without having to remember a password. I will go to her with all my computer concerns in a heartbeat!

Joseph is really helpful in solving my home networking issue. He responded to my quote request and…read moreother questions really fast. Came with good advice but also listen to my preference.

Knowledgeable, courteous and quick. What more could you ask for from an IT expert. So glad we found…read moreJoseph and his team. Our wifi works smoothly with maximum coverage. Could not be happier!