Sebastian does it again! He built me a home PC at a reasonable price that works great. He is my…read morego to for PC/laptop issues.

Sebastian is Superman! He's so knowledgeable, smart, quick, friendly and so reasonably priced - A…read moretrue gem. He fixed my computer, always with a smile. He knows more than the people at Apple. Thank you Sebastian. You are the best! Maxine A

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Because of the stellar reviews on Yelp, I brought my computer with a disc problem in to NY Computer…read moreHelp. They told me it would take 5 days to recover my data.. and that they would keep me informed on their progress. As I've had this problem before, this sounded reasonable to me, because it has taken about 5 days in my past experiences. It has now been 30 days. They have not done one thing that they say they are going to do with the exception of a return phone call today. They've told me many times: in fact about 10 times, my data would be ready to be picked up tomorrow or the next day. They also say they'll call with updates. Friday they told me it will be ready Monday, and so I took time off work Tuesday to pick up toward the end of the day. Now they are telling me 3 more days! WHAT?? I have no idea how they got this many 5 star reviews. They have done nothing trustworthy so far in this 30 day experience. At least be honest with people. I know enough about computers and data transfer to know bullsh*t when I hear it. 1 star. Beware.

Excellent experience. Mike at Brooklyn PC Clinic provides great service at a reasonable price. He…read morerevived my comatose PC and saved all the files that another service said were probably unrecoverable. I highly recommend him.

Mike was extremely helpful, patient at getting my issue resolved and a true professional. He took…read morehis time at making sure all options were explored thoroughly. Thank you for your assistance and kindness.

Etamar and Yonatan were incredibly responsive to my requests and offered a great solution to my…read moreongoing wifi issues. We had a number of dead spots throughout our home and they had a relatively easy fix. From reaching out to them through ordering the equipment to installation was just one week. Etamar is efficient, polite and punctual and got everything done as promised. Everyone is thrilled and I recommend PointerTech without reservation. Thank you Etamar and Yonatan for everything!

I needed someone to re-vamp my home Wifi Network. Etamar came over right away and figured out the…read moreissue and fixed it incredibly quickly. He was very clear and very straightforward. I plan to hire him again to upgrade the whole system in the fall. Thanks!

I recently bought a new laptop, but soon found that I had malware aboard that I could not remove. I…read morereached out to Mark and he quickly got back to me. We spoke and he assessed the situation that I was facing, and I decided to do business with him. What struck me about Mark was his technical expertise as well as his superb communication skills. All along the way, Mark kept me up-to-date on the status of my request. He completed the assignment and his prices were below what I was expecting. Superb guy, great service, and excellent prices. If you have a problem with a computer, call Mark and he'll resolve your challenges quickly.

My computer keyboard decided to ignore the letter P. A friend recommended Mark. He lives nearby…read moreand was willing to come to my place as I have limited mobility. He was thorough and explained what he was doing. He fixed the problem. He also made a few suggestions about how to make my computer more efficient. The price was extremely reasonable. An outstanding experience. I would recommend him to anyone with computer issues.

I needed to have my new printer installed. Brandon was just wonderful. He was prompt, very…read moreprofessional, cordial and got my printer up and going in no time. I will definitely call on him for my needs in the future.

Brandon was able to quickly help resolve my printer issue over a phone consultation. He was very…read moreknowledgeable, honest and very helpful. A definite recommend to anyone looking for a reliable repair solution for your electronics.

Excellent service, reliable, smart and knows her stuff! I needed a password taken off my computer…read moreso my elderly nmother could use the computer without having to remember a password. I will go to her with all my computer concerns in a heartbeat!

FRAUD ALERT Laurie…read moreworked on our home and office computers for yrs until she ghosted us after we paid for a new desktop and misc services in 2022. After about 6 months of trying to reach her we finally filed in small claims court. She no-showed both dates, we won, and she still hasn't paid us back.