Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

I'm so glad I came across the reviews for Fix and Go because finding them was a total lifesaver. I…read morestopped in the day before to ask about a phone repair, and I was honestly pretty stressed out. I hoped it was just a damaged screen, but I wasn't entirely sure if there was deeper damage. The gentleman at the counter gave me a price quote and assured me it would only take about an hour, so I told him I'd be back the next day. ​I returned as planned and handed the phone over. Thankfully, it turned out to just be a screen issue after all! The repair itself was done incredibly quickly and efficiently. He even let me know to come back if I ran into any issues with his work, but everything has been perfect so far and I highly doubt I'll have any problems. ​The quality of work and the speed make it worth it, but the prices were definitely a bit higher than I initially expected. I ultimately decided on 4 stars because they charge an extra fee if you pay with a credit card, on top of the regular tax. Depending on what you're getting fixed, that credit card fee plus tax can easily add an extra $20+ onto your quoted price. I know a lot of restaurants are starting to do this nowadays, but I wasn't expecting it at a repair shop and wish I had known in advance so I could decide if I wanted to use a different payment method to avoid the surcharge. Fortunately I was able to do so. ​Overall, they do fantastic, fast work, and the customer service is great! Just be sure to bring cash or an alternative payment method if you want to save a few bucks on the fees!

best device the world very nice gave me good goodies fixed my phone less than 10 mins great energy…read moreand will be back for any service and recommend him for everything he does thanks Jay for today !!!

Disclaimer: I'm not here to discredit anyone personally. However, as someone with over 46 years of…read moreexperience serving the community, government agencies, and local city and law enforcement with technology advice, I feel obligated to be honest. Unfortunately, my experience at Jay Repair was inadequate and unprofessional in several key areas. While the conversation began respectfully, the service itself fell short of reasonable expectations. I had to wait over an hour to have my screen replaced a second time because the first display installed was not designed for the iPhone 14 Pro. It was a screen intended for the iPhone 14, not the Pro model. This mistake should not happen at a repair shop, especially when model-specific hardware differences are well documented. This exact issue happened to me previously with an iPhone 11 Pro in 2023, and unfortunately, it has now happened again. For clarity: There is only one correct display type for iPhone Pro and Pro Max models--the Super Retina XDR display. There is no legitimate "lower HD" version for Pro models. Apple does not promote or support such distinctions on their website. Anyone familiar with Apple technology understands that software and hardware are tightly integrated, and Apple updates each device specifically. That's why repair shops must provide accurate, up-to-date information about replacement screens--especially for newer models like the iPhone 14 Pro, 15 Pro, and 16 Pro, which require Super Retina XDR displays exclusively. As a certified technician myself and a long-term Apple user since the iPhone 3GS, I am well aware of how Apple operates. Despite the inconvenience, delay, and incorrect installation, I was still charged full price, when a price adjustment would have been appropriate--at minimum as compensation for the error and time lost. This is why I'm deducting two stars. I also made the technician aware of excessive heat generation after the screen installation, which is a serious concern. While the shop policy states that a 15-minute repair is not guaranteed, I had already waited far beyond that and should not have been charged again under these circumstances. To be fair, the technician remained calm and mindful, which is why this review stands at 2.5 stars rather than lower. I had also called 20-25 minutes in advance to let the shop know I was on my way, yet the correct display was not available in-store, causing an additional 49-minute delay. I documented this on video as well. I don't want to discredit you as a person, but the service itself reflects a lack of up-to-date technical understanding, which is concerning for a repair shop owner. Technology evolves constantly, and repair practices must evolve with it. We all learn every day--but staying current is essential in this line of work.

Swift service and clear communication about it how to fix it! Not to mention the price was right…read moreand the business hours are great, I could catch the pickup/drop-off times! Open until 8pm (even though Apple Maps and yelps hours always says it's closed)

Easy battery replacement, cheaper than Apple, very quick service! Def coming back to him when I…read morehave other needs.

Gem of a find in old New York…read more My iPhone 10 "bricked" without cause, reason or warning. Apple store told me they would have to replace the motherboard for $500. I checked on YELP and found Stop N Fix. For a fraction of what Apple wanted to charge, I had my phone back and working the next day! Based on my experience, I would recommend this shop.

Great guy and very helpful with repair done immediately. Knew the diagnosis and fixed it for fair…read moreprice.

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

Ifix is great if you need something quick like a iPod battery. This is where I came back in the…read moreiPod days. I also have trouble installing screen savers so they are a big help! I'm recommending. If you can't get merchandise you want from Apple make it yourself. The decal came with my iPad I believe. I wanted a iPad screen saver installed for it too. I did keep the Apple decal and found it recently. Haha As for this place, I'd use their service again.

I had a very disappointing experience with iFix NY Midtown regarding my ROG Ally X repair…read more Last Tuesday, they texted me saying they had diagnosed an issue with the left analog stick controller board assembly, which was affecting input and control response. They said the repair would include replacing the left analog stick controller board assembly to restore functionality. The quoted cost was $230 + tax, with an estimated turnaround time of 2-5 business days. After that, I had to call almost every day just to get updates. Then today, I received a different message saying they had received replacement parts, but not the full set. They said they could replace the damaged analog sticks themselves, but were still waiting for the round LED light rings around the sticks. They also said they could return the device with the controllers functional, but the left stick would have no LED light ring. That was concerning because the original diagnosis and quote were for the left analog stick controller board assembly, but the later message described replacing the analog sticks themselves and leaving the LED ring unfinished. For $230 + tax, I do not think a partial or incomplete repair is acceptable. When I went to pick up the device, I had already called and was told it was ready. But when I arrived, I still had to wait around 30 minutes while they reassembled it. That is not "ready for pickup." To be fair, the owner was there and was kind, apologetic, and professional. My issue was not with him. My issue was with the repair technician handling my device. His attitude was horrendous, and the interaction felt careless and unprofessional. The worst part is that after testing my ROG Ally X in-store, the left trigger felt worse than before, and the light around the stick was no longer working. I brought the device in for a specific repair, and I left feeling like it had been returned with new problems. As someone who runs a tech company and understands customer service, I was shocked by how poorly the repair side of this was handled. I had other products I was considering bringing to them, but after this experience, I will not be returning. A kind owner cannot make up for a disorganized, incomplete, and careless repair process.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

I came here to have an iPhone camera replaced. The fix was very quick and reasonably priced. I was…read morein and out in 15 minutes!

Great deal on replacing the iPhone screen (better and faster than Apple)…read more Good midtown location too

Such an easy experience!…read more I messaged John on Yelp about getting one of my glass camera coveres replaced on my iPhone. He quoted me at $50. I came in later that day, relaxed on the couch for 20min in the AC, and John fixed my camera lens. I couldn't ask for better service. This will be my go to for any iPhone fixes!

Very polite and kind. Helped me with troubleshooting issue with samsung device and flashing…read morefirmware on it. Highly recommend anyone stop by for mobile phone issues.

I needed the broken glass screen of my iPad replaced. Faisal, owner of Mr Fix My Phone did the job…read morein about an hour, the price of $120 including a new screen protector was quite fair. He was pleasant to work with and his shop very close to my home. What more could I ask for?

Had a generally good experience here - I had a broken iPhone 6s camera lens that wasn't broken on…read morethe inside but had a scratch that was affecting my pictures on the outside. When I took it to apple, they said the entire back of the phone had to be replaced for ($299), which was well out of my price range. However, when I took it to iPhone Repair NYC (they should try to change their name to something that makes them more unique!), they matched the price of $45 that I had found elsewhere and was able to show them. Normally they said it was around $80 I believe, which I likely still would have paid if someone had recommended this spot because either way it was cheaper than Apple. In my case, I was just looking for as cheap as I could find with good reviews, and with the price match they met both of those criteria. I definitely appreciated it. One thing I didn't like was that they have a texting number/hotline, which is where we went over the price match. When I got there, they acted like they had no idea and I had to pull it up. I think this was just due to one person being on the phone and it not necessarily being the same person in the office, but this actually happened both times I went, and it's never fun to be startled after traveling to get to a location and think you've already wasted your time. However, in the end, they followed through and I'm glad I had it in writing. I got the glass of the lens replaced and it appeared to have been done well. Unfortunately, less than 4 months later it broke again, but when I reached out expressing my disappointment, they offered to fix it and only charge me for the part, not labor. Again, this was truly appreciated. The office itself is a TINY room, that was extremely dirty (there was food everywhere). However, since there was a waiting room, I didn't spend long in there. They have two locations not far from each other, one on the east side and one on the west. Both have wifi in the waiting room, which is helpful because you can bring a laptop and just hang out while they fix it. Their turnaround times are much faster than they've advertised in my experience, which is a pleasant surprise and I'm sure is sometimes more accurate, so I understand them giving people a longer estimate. Overall it was not a bad experience despite the few setbacks along the way!

Quick and efficient amazing customer service . Kept me updated every step of the way!read more