Phone got water damage out in the snowstorm last night and left my phone screen unresponsive…read more The gentleman was very knowledgeable and had my phone as good as new within 45 minutes. Highly recommend for any phone issues! Life saver

First off, id like to say that I had high hopes for this company. After all these "positive"…read morereviews, I finally gave them a shot. First attempt was when I called to ask how much to fix my older Imac . They basically said they didn't want to do it, that it wasn't worth it.... to them. For a business, I found that weird since customers are the ones paying for a service. I said, ok no problem. Still felt weird about it, but no big deal. There are other iMac repair places available that apparently like business. Then my wife's iPhone X needed a screen repair. I called ahead and specifically asked them for a price and was told $119 by someone named Juvencio. No other comments were made to me, no other questions. My wife takes the phone in later in the day and upon pick up is charged $151. She then tells me that she was not happy with the aftermarket super thick screen, and the colored variation of the glass. She lets whoever handed the phone over know, and then they tell her thats how it is and that original is $300+ . This was never mentioned upon dropping off before the service. THEN she gets the bill for $151. They're assumption that we wouldn't pay for an original glass makes me wonder again about their business practices. So we paid, a service was performed, and rightfully so the bill was paid. Im glad this happened to us because I USED to recommend this place to friends without having actually been a customer, but long time Ridgewood resident. Unfortunately once I needed work to be done, it wasnt as good as I had hoped for. Be aware that there are tons of PC and Mac places around, dont find the location a reason to be lazy to get a proper fix with ethical practices.

These guys were great from the start. They helped set…read moreexpectations of what were possible and wasn't. I've gone to them for many phone related repairs and even a passion project of bringing back alive my original Google Pixel 1 phone.

Very attentive and knowledgeable! Will definitely return for any future phone / laptop issues!read more

Jeovanny was a life saver. My PC died out of the blue and he was able to resolve all issues,…read morerecover all my data. He had great recommendations on what new stuff to get for my PC. Pretty much resolved all issues! He spent a few days to fix the issue as it was a big problem to resolve. He was very attentive at all times. I cannot recommend him more to get your PC issues resolved. Not to mention all at a very reasonable price. Highly suggest going to him if you have any tech issues!

BEWARE!! I have had the worst experience as a long term customer. I asked Jeovanny to fix my ipod…read more7 months ago. To this day I have still not received it. I have tried calling many times and texting. No response. I have given up. My ipod is either lost or damaged or both. I would have appreciated better communication and honesty on his part. He texted once saying he packaged it up and he was mailing it the next day. He never mailed it and I still have not received it. This is 3 weeks later. Tried calling and texting again. No response--exactly what I expected. TERRIBLE way to run a business. AT LEAST have the decency to BE HONEST with your customer instead of jerking them around.

I've needed a screen replacement twice and both times Mike has been my go to guy. Very fast, and…read morebest price anywhere.

Very quick service, very easy , nice guy . Definitely would go back to this service. Price as…read moreadvertised

I think they are closed* And they still have all of…read more My engagement pics *phone number is out of service and store hadn't been open on weekends

This place is as affordable as it can get! One roll of disposable film costs less than eleven bucks…read moreto develop and there is even a coupon 5 for 10 on here! I cannot believe this -- feels like the early 2000s again. The staff are super friendly and nice. Tip: You can pick up someone else's photos for them as long as they scan your ID.

Disclaimer: I'm not here to discredit anyone personally. However, as someone with over 46 years of…read moreexperience serving the community, government agencies, and local city and law enforcement with technology advice, I feel obligated to be honest. Unfortunately, my experience at Jay Repair was inadequate and unprofessional in several key areas. While the conversation began respectfully, the service itself fell short of reasonable expectations. I had to wait over an hour to have my screen replaced a second time because the first display installed was not designed for the iPhone 14 Pro. It was a screen intended for the iPhone 14, not the Pro model. This mistake should not happen at a repair shop, especially when model-specific hardware differences are well documented. This exact issue happened to me previously with an iPhone 11 Pro in 2023, and unfortunately, it has now happened again. For clarity: There is only one correct display type for iPhone Pro and Pro Max models--the Super Retina XDR display. There is no legitimate "lower HD" version for Pro models. Apple does not promote or support such distinctions on their website. Anyone familiar with Apple technology understands that software and hardware are tightly integrated, and Apple updates each device specifically. That's why repair shops must provide accurate, up-to-date information about replacement screens--especially for newer models like the iPhone 14 Pro, 15 Pro, and 16 Pro, which require Super Retina XDR displays exclusively. As a certified technician myself and a long-term Apple user since the iPhone 3GS, I am well aware of how Apple operates. Despite the inconvenience, delay, and incorrect installation, I was still charged full price, when a price adjustment would have been appropriate--at minimum as compensation for the error and time lost. This is why I'm deducting two stars. I also made the technician aware of excessive heat generation after the screen installation, which is a serious concern. While the shop policy states that a 15-minute repair is not guaranteed, I had already waited far beyond that and should not have been charged again under these circumstances. To be fair, the technician remained calm and mindful, which is why this review stands at 2.5 stars rather than lower. I had also called 20-25 minutes in advance to let the shop know I was on my way, yet the correct display was not available in-store, causing an additional 49-minute delay. I documented this on video as well. I don't want to discredit you as a person, but the service itself reflects a lack of up-to-date technical understanding, which is concerning for a repair shop owner. Technology evolves constantly, and repair practices must evolve with it. We all learn every day--but staying current is essential in this line of work.

I had a great experience at Jay Repair LIC. My phone had water damage and purple lines running…read morethrough the screen, and they fixed it fast -- no wait at all. The service was super friendly and personable, and they took the time to explain everything clearly. They even helped me pick out a very sturdy, high-quality case at a really reasonable price. My phone looks and works like new again. If you need quick, reliable, and honest phone repair in LIC, this is the place to go! Highly recommend.

Gem of a find in old New York…read more My iPhone 10 "bricked" without cause, reason or warning. Apple store told me they would have to replace the motherboard for $500. I checked on YELP and found Stop N Fix. For a fraction of what Apple wanted to charge, I had my phone back and working the next day! Based on my experience, I would recommend this shop.

Great guy and very helpful with repair done immediately. Knew the diagnosis and fixed it for fair…read moreprice.

Be Careful With This Place!…read more I brought my computer in because it wasn't turning on, and at first the owner seemed helpful. He told me it was a "simple power issue" and said it would cost around $50 to fix. A few hours later, he called me back and suddenly claimed there were multiple problems--now the motherboard "looked suspicious," and he said he might need to order special parts. I asked for proof or photos, but he just talked in circles, using a bunch of technical words to confuse me. It felt like he was making up issues just to raise the price. He said, "I already opened it up, so I have to charge you either way," and then mentioned a new fee--conveniently just under $100. I ended up paying more than double what he originally quoted, and my computer still wasn't fully working when I picked it up. It honestly felt like a scam. I saw another customer arguing with him while I was there, saying something similar. Avoid this place if you don't want to be tricked into paying for "repairs" you didn't ask for. This place is not professional!!!

Very good! He made my iPad fixed like brand new and I was happy he does really good repairs, I…read moreprefer you go to him. 5 stars!

This place doubles as a UPS Access Point. UPS left my package here after the last attempted…read moredelivery. It's a package I need to sign for and it's VERY important, so I've been trying to get it every day since Thursday (it's now Sunday). The hours posted online say they're open from 10am - 8pm (11:30 - 6:30pm on Sundays), but every time I went to pick up my package, whether in the morning or evening, they were closed! Now, I should mention that in my UPS email updates about my delivery, even UPS said that the 'retailer was not available to receive package,' twice before Thursday. I guess they only open when they feel like it? I called the number for two days (about 10 times total), and every time, they hung up on me. No, they didn't just let it ring to voicemail -- they HUNG UP ON ME. The one time I got through to their voicemail, I left a message explaining my situation, but they still haven't responded. This is absolutely ridiculous. If you're going to be unable to come into work for whatever reason, at least leave a sign on the door explaining what's going on. Or answer your phone at least once! Needless to say, I still haven't gotten my package and I am very upset about that.

I took my phone to get fixed here a couple of weeks ago, the price for a cracked screen (iphone 6)…read morewas 100$. sounds good right? not until i got home that evening my screen cracked again This time i didn't drop it... later the screen appeared with more unexplained cracks. when i took my phone to the phone store they explained the reason why this happened. they were using thinner glass screens for their customers. word of advice please DO NOT spend your money here.