We are first-time dog owners and waited a long time to add a four-legged member to our family. We knew that if we were going to get a larger dog, we needed to be fully prepared--with the time, resources, and dedication to train him properly from puppyhood. That was a must for it to be fair to the dog and for us to truly enjoy the next 10+ years together.
We did a lot of reading on training basics and puppy care and implemented what we could once we brought Winston home. We knew he was a great puppy with so much potential--but also that if we wanted to do things right the way we had envisioned, we needed professional help. And we needed it soon.
We are incredibly grateful to have found Heel, Sit, Stay in our search for a dog trainer. One of the main reasons we chose to work with Cait and Jordan was that they run a small, family-owned business. They genuinely love what they do and are personable, professional, friendly, and excellent communicators.
Initially, we planned to work with Cait through a four-lesson private training package. After just our first lesson, however, my husband and I immediately realized that the best course of action would be to enroll Winston in the HSS four-week e-collar board-and-train program--so we pivoted.
At that point, walking Winston was nearly impossible. As a four-month-old Lab puppy, it had become so challenging that we had almost given up on walks entirely. After just one lesson with Cait and following her guidance, we were able to walk him again without major struggle. It was nearly unbelievable.
Throughout the four weeks Winston trained with Cait and Jordan, we knew he was in excellent hands. We received daily reels showing his progress, along with detailed weekly reports outlining what they were working on, his improvements, and any challenges. It was amazing to follow his journey and see not only his development, but how much he genuinely enjoyed the program.
When Winston returned home, we spent an entire hour with Cait as part of the four complimentary follow-up lessons included with the program. She thoroughly taught us how to use the e-collar and answered all of our questions. Within days, we met with both Cait and Jordan for another follow-up lesson to review our progress, learn additional training tips, and continue building our skills.
Just days after Winston graduated, we took him to Riparian Nature Park on an extremely busy day filled with families, dogs, and bike riders. We walked leisurely for a full hour without a single issue. The difference was night and day compared to our previous attempt there before the program--we were in awe.
At the time of writing this review, we have just completed our third follow-up lesson with Cait. We even took the training into Hobby Lobby, which was both a productive refresher and a great way to continue building our dog-handling skills in a real-world environment.
Beyond the invaluable training, we truly appreciate Cait's willingness to share her expertise whenever questions come up. She is always gracious about responding to texts or taking a call, and we genuinely feel supported on this journey. We now feel confident handling our sweet boy and grateful to be part of a community of well-behaved, happy dogs and owners. We look forward to joining group classes and future refresher lessons.
Thank you, Cait and Jordan, for building such an outstanding business and community. read more