I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

I came away with mixed feelings. There were helpful moments, but I also had to chase clarification…read moreon a few points. Nothing was a major problem, though the overall experience could have used more consistency.

Beware customers.....salvage yard has no idea of the parts they have for sale. I called about a…read morepart they had listed in their inventory, the person I spoke with told me they didn't think they had it. They would have to check and call me back. Well I waited for them to call me back, I didn't hear from them, so I called them back. Well here they did have the part and ended up selling it to someone that called after i did. They weren't even bothered with the fact that I called first! Had they just looked when i called for the part in question i would have paid for it right then and there! Not very business like!

Great family-owned business that serves local customers with the lowest prices on parts in central…read morePA.

My order was shipped same day & arrived 3 days later .. Chantel was very helpful in sending the…read moreCommercial Invoice for border crossing with in mins .. I highly recommend CJ PONY Parts Michael Mission City BC , Canada

CJ Pony Parts UPDATED BUYER BEWARE EVEN MORE THAN BEFORE!!…read more Ok this is an update I wish I wasn't making. After posting my review on here, I was connected by Pony trying to resolve the issue. I was pleasantly surprised and excited "at least maybe I'll get some sort of credit" I thought. Well,,, that was wishful thinking. I was passed around to multiple people, some of which I am pretty sure I had already dealt with, when I first started contacting them with my issue. What was there amazing Idea you ask to fix the situation. That I again take the carburetor to my mechanic, pay him again, to attempt to try and get it working, and then contact Edlebrock so they could trouble shoot the problem. Keep in mind, I already paid my mechanic, he contacted CJ Pony and attempted to get the carburetor working with there service dept to no avail. So we ended up fixing my original carb. (see previous post) But now after all that, let me pay to attempt it again, and this time Edlebrock sure will be able to think of something else. there is quite clearly something wrong with the carb. On top of that, they also mention that they wouldn't even take the carb back because fuel had run through it. So what you're telling me is if I had re paid my mechanic to waste his time and attempt it again- it wouldn't even matter because I still can not return it. You are making zero sense CJ Pony. So again. buyer beware, know what your buying, and know that once you get it, well it probably won't matter at all. for the record even a partial credit would have been nice! at least an attempt to make me happy. meanwhile now i have a carb sitting in my living room that I cant even try to sell, cause I dont know what wrong with it. Shame on you pony parts, shame on you.

They are a u pull it junkyard that is pretty close to Harrisburg. They don't turn over cars as fast…read moreas some but they have good prices!!!!

People are friendly, and I was able to look around and find what I needed. Now the downside would…read morebe for those who do not find what they need. I guess that would be just as disappointing, but you just have to look around. Thanks.

First time I've been here since they moved a much bigger parts storeroom and showroom store!…read moreThey had what I was looking for before and they definitely had what I stopped in for! Knowledgeable staff and they are pleasant and willing to answer questions and look up anything you ask for relating to your vehicles.

If there were no other customers i would have thought this place was closed. There were no…read moreemployees and we were standing in line for 15 minutes waiting for someone to ring us up. Do better!

Visited this location to have my check engine light read. Auto Zone employee wanted me to take the…read moremachine and check the code myself. I advised the employee I am unaware where to plug machine in, how to plug it in or how to read the codes it displays. she then began to insult my intelligence by telling me she will teach me how to work the Auto Zone equipment. I reminded her that I do not work for Auto Zone and that I did not need training I am uncomfortable taking the equipment outside the store performing function that your franchise advertises on commercials that they do! The insults really began to fly. Employee told me she has a 9yr old son. He can even comprehend the steps. I advised her of my age and told her I simply can not do it. Pleading with her to help me. She then advised me she is in store alone and can not read my check engine code. Althought there was another young lady IN the store working . She appeared like magic willing to watch the register while the other emploeee helped me. She now stated she could not even leave the counter due to customers shopping. One excuse after anothe. Employee was unwilling to help eager to be confrontational The employee displayed that she will be estatic for a robot to take her job! Respectfully, Embarrassed belittled customer

Allen is the man!!!! Helped me out today 5 stars. Very helpful was able to direct me to exactly…read morewhat I needed.

Allan and Nicole were absolutely the best. Excellent customer on the phone when I called to see if…read moremy part was in stock. Once in person both Nicole and Allan helped remove and replace my broken wiper blade! Thanks for your support!!

Reasonably priced, more labor of love and local! They cost slightly less than best buy, but are a…read moreMILLION more times knowledgeable and passionate about what they do. I will come here for future car mods, remote start installations and all audio needs. They are super nice, spare no details and you are supporting a local biz!

Andy put a new head unit into my 2012 Camry. It looks amazing and sounds even more amazing…read more No speaker upgrades. Just the new head unit. The craftsmanship and the attention to detail of this installation is top notch. Everything is clean. The gaps in the installation kit (don't know what it's called....the housing for the head unit) are all perfectly aligned. Andy even took like half an hour to get me setup and jamming when I picked it up. I had to reschedule twice with him and he was very accommodating. I don't know much about stereos, but I know a lot about what expertise looks and feels like. This experience was EXPERT level. So well done. Highly recommended.

They started serving me than ask me to wait while they are minding their own business and serving…read morenew coming people. I left without completing the service

Went to the union deposit Pa. store # 05630 to get engine bearings, there was 2 clerks, first guy…read morewas nice as he should be but gave me the wrong parts so I went back and then I had store clerk #77 . he was arguing with a customer in front of me, the customer walked out, great my turn I thought, I told him that I was returning these bearings because just 5 minutes ago the other clerk gave me the wrong bearing set. Right away the clerk was on my ass. I couldn't believe what he was saying to me. I told him to calm down. he continued about me ordering the wrong part, I told him he was being disrespectful to customers. He said I was a disrespectful customer and was being totally rude to him and was going to through me out of the store. O my god. This guy should not be in any customer service job. what a idiot.

Best customer service ever! Shawn was patient, courteous, knowledgeable,and professional! She…read morereally helped me with my batteries. Highly recommend.

I made an order and it was not in stock the employee called me right away and let me know they…read moredidn't have it. it came in that day and the employee called me right away and let me know . this was great customer service especially when its an online order . I would recommend this auto zone on Paxton st In hbg . I wasn't expecting these fast res especially being on the Jan 1st