I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Visited this location to have my check engine light read. Auto Zone employee wanted me to take the…read moremachine and check the code myself. I advised the employee I am unaware where to plug machine in, how to plug it in or how to read the codes it displays. she then began to insult my intelligence by telling me she will teach me how to work the Auto Zone equipment. I reminded her that I do not work for Auto Zone and that I did not need training I am uncomfortable taking the equipment outside the store performing function that your franchise advertises on commercials that they do! The insults really began to fly. Employee told me she has a 9yr old son. He can even comprehend the steps. I advised her of my age and told her I simply can not do it. Pleading with her to help me. She then advised me she is in store alone and can not read my check engine code. Althought there was another young lady IN the store working . She appeared like magic willing to watch the register while the other emploeee helped me. She now stated she could not even leave the counter due to customers shopping. One excuse after anothe. Employee was unwilling to help eager to be confrontational The employee displayed that she will be estatic for a robot to take her job! Respectfully, Embarrassed belittled customer

They know nothing about cars. If it is not on their computer, they cannot help you. Terrible…read moreattitudes.

I made an order and it was not in stock the employee called me right away and let me know they…read moredidn't have it. it came in that day and the employee called me right away and let me know . this was great customer service especially when its an online order . I would recommend this auto zone on Paxton st In hbg . I wasn't expecting these fast res especially being on the Jan 1st

I brought two different parts and I received two of the same I went back to get the correct one and…read moregot extreme additude from the lady thEre named coco she was rude and tried to keep telling me I was in tHE wrong and that's what I ordered when clearly on my receipt I had the wrong part number after arguing with her for a good 10-15 mins I got what I needed needless to say if u can't handle helping people find the correct parts for there car and have and have an attitude all the time why work in the customer service

Allan and Nicole were absolutely the best. Excellent customer on the phone when I called to see if…read moremy part was in stock. Once in person both Nicole and Allan helped remove and replace my broken wiper blade! Thanks for your support!!

Wow! Tonya Lewis and the manager at this advanced auto parts store immediately identified that…read moreanother advanced auto parts store employee had recommended and installed the wrong type of battery. With out any fuss they repacked the underpowered battery with a newer and more appropriate battery at no charge. I was in and out with in minutes. Pleasantly surprised. Satisfied customer.

Great family-owned business that serves local customers with the lowest prices on parts in central…read morePA.

Beware customers.....salvage yard has no idea of the parts they have for sale. I called about a…read morepart they had listed in their inventory, the person I spoke with told me they didn't think they had it. They would have to check and call me back. Well I waited for them to call me back, I didn't hear from them, so I called them back. Well here they did have the part and ended up selling it to someone that called after i did. They weren't even bothered with the fact that I called first! Had they just looked when i called for the part in question i would have paid for it right then and there! Not very business like!

I have so many parts on my build I can't show them all. CJ…read morePONY has been very good and helpful to me. Quality parts great price, fast shipping!

BUYER BEWARE MAKE SURE YOUR BUYING THE CORRCT PART…read more CJPony has just about everything you could ask for when it comes to fixing up a classic car. I have a 64.5 Mustang. As this car is so old, I've found a lot of mechanics in LA have a hard time working on these cars. I however have a Great mechanic. If you in LA area and need one. Pacific Auto Service on Santa Monica Blvd. Jimmy is the owner and he is fantastic. Anyway, My carb on my 64.5 mustang started having issues. So I took it in I have the original carb from 64. They no longer make it and getting parts is hard so we decided to buy a new one. Well something wasn't correct with it. These Edlebrock Carbs are pretty much ready to go out of the box. This one had issues, we contacted Pony Parts for help and tried all there "fixes" as well as everything Jimmy knew to do. Unfortunately something is messed up with the carb. Jimmy was working on a 65 Ford Falcon and the owner had his original carb and was happy to let Jimmy use the parts from his old carb to fix my old carb and wala I was hittting the road. I wanted to return for a refund or credit and to no avail they will not consider any help. A Credit even would have been great as an option as I will undoubtedly need more stuff. So BUYER BEWARE MAKE SURE YOU ARE BUYING THE CORRECT PART AS RETURNS ARE A PAIN IN THE ASS HERE IF AT ALL. this isn't the first time Ive had issues. unfortunately like is said they do have the best selection of items. So when it comes to getting stuff your kinda stuck with em. But make sure you research or try Ebay!

First time I've been here since they moved a much bigger parts storeroom and showroom store!…read moreThey had what I was looking for before and they definitely had what I stopped in for! Knowledgeable staff and they are pleasant and willing to answer questions and look up anything you ask for relating to your vehicles.

My experience was average, no complaints here…read more A light came on in my Mitsubishi Outlander, so I brought it in (I don't live in the area) just in case. They ran diagnostics and determined that it was a software glitch. Charged me for 1 hour of labor, which I felt was fair, though I'll need to go to a Mitsubishi dealership to get the update needed. Lobby was clean and bright. Hours are tight, and be sure you don't leave your car overnight. It's located in an alley, and I think the signage could be improved to direct customers. They sent me home with the bulletin explaining my problem and were quick to fit me into the schedule on relatively short notice. If you need your car fixed, they can surely take care of you.

$500.00 for a new battery and oil change.. Need I say more?…read more Rick will take advantage of your hard earned cash.

My husband and I took our car to this shop to put one new set of wheels, over $1,000 for the set…read more We waited a long time with a less-than pleasant mechanic to have the tires installed and, then, received the car to take it on a road trip to Philly the next day. As we started our journey, we noticed the dashboard was indicating one of the new tires was losing air and close to flat. We crept our way to Philadelphia and ultimately were stranded in a parking lot as the tire lost all the air. My husband and father-in-law tried to replace the tire with our spare, but couldn't loosen the bolts on the tire between two strong men. We had AAA come out to help and evaluate, and they could not take the bolts off either. They determined the tire was overtightened and couldn't get the tire removed without having it towed to a car garage. Aside from that, it wasn't sealed correctly and that's why it was flat. This set of tires cost us $1000, a vacation get-away, and two good nights of sleep due to a careless job. When we got back to Harrisburg, they fixed the tire free of charge, but the experience left a sour taste in our mouth. Quality: 1/5 Customer Service: 2/5 Value for cost: 2/5

As a follup up. After submitting all of my documentation, twice, and contacting via 1-800 number,…read morethese people still have not gotten back to me. They are quick to reply to a bad review to contact them, but contacting them gets you no where. Absoutely horrible customer service and management.

STAY AWAY FROM THIS PLACE!…read more What does it tell you when the first review is 1 star. Go to any other site for your automotive needs but stay away from Hebron Auto Parts. They sent the wrong item to me, then charged me restocking fees, shipping fees, and had horrible customer service. All I wanted was them to do was exchange the wrong part for the part I needed and ordered in the first place and they could not accommodate me. I tried this place and got burnt. Save yourself a headache and shop elsewhere.

Hebronautoparts.com…read more **BUYER BEWARE!!!!****** I purchased a BAK roll bak cover for my truck a month and half ago. The cover was DEFECTIVE, it would not fit my truck even though it was the model for my truck. After having to call several times, Ralph with Hebron had a return pick up label sent. After tracking and verifying they received their product back, I called and spoke with Charles who assured me that a refund would take 24-48 hours. I said ok, Well long story short, after NOT seeing my refund AND calling every 2 days for 2 1/2 weeks because I kept getting the " it will be there, keep looking" , "let me talk to my finance guy" and best of all, "oh, the guy that processes the returns is not here this week " line!!! Sooo no one else can process a return for a customer after 2 weeks?? I knew I was getting the run around, so I finally called and opened a case with PayPal and got my money back a week later. I am confident they would NOT have returned my money had PayPal not got involved. DO NOT BUY regardless how cheap they offer their product!!!!!! ZERO STARS!