1. Heavy Fleet Products

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Manassas, VA

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Heavy Fleet Products

5.0 (2 reviews)

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Pep Boys - The damaged paint is circled

Pep Boys

(137 reviews)

Not a bad experience. I ordered tires thru Amazon. During checkout, you can schedule a visit to Pep…read moreBoys for them to install your tires. $20/tire is better than the $38 that another local shop was charging. According to Amazon, there wasn't any appointment available right away, so I didn't schedule it thru Amazon; however, after I got my tires I called them to check availability, and the guy told me he could do it that day. Awesome. They also recommended a wheel alignment for another $100. Skeptical of the upcharges, I said the uneven wear was probably due to my very aggressive cornering. They said they could check the alignment first to really see if I needed adjustment, so I said "Sure, why not?" As expected they said it was out of alignment and told me the numbers. I couldn't recall the last time I had an alignment, but it was probably due for one anyway. I get my car back and it drives nice and smooth. After a couple of days I fill up the gas and check my tire pressures only to find out that the pressures are all different in each tire, as much as 7 PSI. Makes me question their quality control with everything else like tire balancing, wheel alignment, and lugnut torque. It rides smooth so I think I'm okay and the mechanics were pretty cordial, so yeah...not bad.

Clearly they don't care about reviews. Forget opening times. Desk service. Waiting rooms or…read morescheduled times. All is not necessary to get any kind of organized service. The nonchalantness and excuses that everyone was pulled to a different location. There is already two stars and that's a gift. For the headache. Avoid this place like the plague.

Advance Auto Parts

Advance Auto Parts

(23 reviews)

Fantastic place to go for any of your DIY needs. Recently had a battery that needed to be replaced,…read morebut the top of the battery was leaking and had bad corrosion in the terminal connectors. Service guys told me it was against policy to help bc if the connector snapped it'd be a liability thing. No problem - what surprised me, though, was they stopped by to check in on me regularly while in the parking lot, asked if they could supply any niche tools to help and even came in to help install the new battery once I disconnected the old one. This kind of help is hard to find; quality group of folk who know what they're doing but also not afraid to help you when you need it. Def will continue to return! Highly recommend.

The customer service here is absolutely amazing!…read more I came here regarding a tail light being out--unsure of which light bulbs it is I needed to purchase, I asked the staff member at the counter. He was beyond helpful in assisting and answering my questions and even went outside with me to double check exactly which light it was that was out. Unfortunately, this was the second Advance Auto Parts I had to stop by that morning, which they too did not carry the light I needed either. The staff member was so helpful and informed me that I might actually have to go to a dealership to see if it's the entire back tail light I'd have to replace. (Which ended up being the case) Awesome experience and so glad to have willing and helpful staff member here that went out of their way to make sure I was being assisted as best as possible.

PTuning

PTuning

(73 reviews)

The best place to take your car hands down! My RC F doesn't have many places to go for aftermarket…read moreparts installations. I was starting to think I would have to drive 2hrs up north to get anything done. Glad I found this place that has worked on RC Fs in the past and truly do their research before quoting me any numbers. Niko worked with me to get my exhaust shipped out to their shop in VA and have a slot for my installation within a week. They worked 5hrs straight to get my exhaust on and once I heard my RC F sing, I couldn't believe it it was my car. Night and day difference. PTuning does quality work, that's why they will be installing my headers next month!

1/5 I took my 1992…read moreNissan Skyline to PTuning for an RB25 NEO engine swap. What was originally estimated to take 1-2 months ended up taking nearly 2.5 years, with a final bill of approximately $38,000. Communication was poor, deadlines were repeatedly missed, and after finally getting my car back, I discovered several concerning issues, including disconnected knock sensors, missing oil and fuel pressure monitoring, and a transmission mount secured with only two bolts. There were also several smaller quality issues that added to my frustration. For the amount of money spent and the time they had the vehicle, I expected much better. Unfortunately, I cannot recommend PTuning based on my experience. I documented the entire experience, including the issues I found, in this video: https://youtu.be/TSIFyM3ty1M

Cummins Sales and Service - Onan 7000

Cummins Sales and Service

(5 reviews)

I bought my dream RV Coach in February 2019. As with any house on wheels - you're gonna have to…read morework through some things. Well my major issue was the generator. Took it back to where I purchased twice - they honestly said I needed to go to a Cummins (who makes the ONAN) dealer. I searched and found one close (Manassas). I called, Kim answered - after making the appointment- I told my friend - if Kim is any indication of the service I'm going to receive- I'm golden. She was professional, understanding of my plight (going dry camping without a generator- in 95 degree weather - not fun) and assured me - Cummins would make things right!!! When I arrived - I met Chris - also very welcoming - gathered all my info - (paperwork from the dealership) - and within 15 minutes the coach was pulled in to the bay. I wasn't in a hurry, I've learned with RVs - be prepared to wait - I was. Had my laptop with me - a friend and I went out lunch - came back - she was out of the bay. The tech came out and walked me through the issues - gave me guidance on how to maintenance and take care of this most important piece of my coach. I was amazed. Kim (we hugged at the end) printed of a log for me to track when maintenance is done. I can't say enough about how impressed I was with this place. AND I have made a new friend (Kim).

I would go to any other Cummins than here if you are trying to get your RV generator oil changed or…read morea repair. 1. They NEVER call you back. 2. It takes them days to complete a service. 3. The guy in service w/ the guitar necklace doesn't return calls and is not nice. We used them once for a recall and then called for some general maintenance and had the same horrible experience in that we left 2 messages and never got a call back. We ended up calling the Richmond location....they picked the phone up immediately, scheduled our appointment and did our service in a timely manner. We will avoid this location!!

Heavy Fleet Products - autopartssupplies - Updated November 2026

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