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Pep Boys

2.2 (137 reviews)
Open 7:00 am - 7:00 pm
Updated 3 weeks ago

Services - Pep Boys

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

18 More Services

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Pep Boys Photos

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Recommended Reviews - Pep Boys

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Reviews With Photos

Nikk M.

First appearances are everything, right? ...When I got there, there were homeless people all up and down the nearby alley... The entryway from the road was not well defined. There was a shopping cart out front - always a great sign that you're in a trashy neighborhood, when the store you're visiting doesn't even have them! ...Then when I got inside there was nobody at the cash registers up front. After waiting 5 minutes, I went to the back of the store, to the auto parts ordering counter, and talked with 2 employees, who I informed I was there for a pickup. After some typing on the computer, one of them literally walks over to the store shelves and starts looking thru items to find what I ordered. This tells me 2 things... #1: Me ordering it online, and having it scheduled for a pick-up does absolutely nothing, because they do basically the same thing that I would do -- walk in, look for it, pick it up, take it to checkout. And #2: They didn't bother to check for the daily orders to even see if what I ordered was in stock or available, and prep it for easy checkout. The worst part about this whole experience was that the online ordering system allowed me to place an order for a pick up of an item that was no longer in stock. When I spoke with the staff, they said that the truck carrying these items I ordered doesn't even come in until the next day!! There is a huuuge disconnect on the status of in-stock / available items. Pep Boys has burned me, as a customer. After re-telling this story to a few friends, this seems to be just about on-par with their service, and I was seeing a pattern that most people regard this chain as the last-resort and/or bottom of the barrel for obtaining items. This trip was a waste of my time, my fuel, miles on my vehicle, and most importantly, during these corona-virus times, my health. Do yourself a favor, pay the extra $10-$20 on Wal-Mart or Amazon and have it sent to your house. I will never return to Pep Boys, and judging by the reactions of my friends and family, they won't be returning either.

Example of an employee doing nothing, he should go to a break room.  It just shows how they treat customers. Very unprofessional.

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3 months ago

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4 months ago

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6 months ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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6 years ago

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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2 years ago

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6 years ago

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6 years ago

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4 years ago

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4 years ago

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5 years ago

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7 years ago

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3 years ago

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5 years ago

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12 years ago

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8 years ago

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2 years ago

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8 years ago

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6 years ago

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3 years ago

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4 years ago

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11 years ago

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7 years ago

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7 years ago

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4 years ago

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6 years ago

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3 years ago

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4 years ago

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9 years ago

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4 years ago

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Pep Boys S.

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4 years ago

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Ask the Community - Pep Boys

Review Highlights - Pep Boys

As I was checking out, this was after closing, Quintis gave me a discount which more than paid for the lifts.

Mentioned in 2 reviews

Read more highlights

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I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Complete Auto Center truly looks out for you, Kevin and team set the example when it comes to…read morecustomer service. I went to CAC many years ago for some work on one of my vehicles off of a recommendation from a friend. You won't feel taken advantage of here, and you won't have to worry about spending on unnecessary repairs. I trust Kevin, John and the guys to take care of my vehicles and you should too. I went back to Kevin recently after another shop told me I needed a new engine. After some thorough diagnostics they told me that wasn't the case. I made a mistake and went somewhere else and paid dearly for it, Complete Auto Center saved me big time. A huge thanks to Kevin and team, highly recommended for all your auto repairs.

Pep Boys - autorepair - Updated May 2026

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