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    Chantilly Spring Works

    4.0 (4 reviews)
    Open 7:00 am - 5:30 pm

    Services - Chantilly Spring Works

    Commercial truck repair

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    Sterling Tire Center

    Sterling Tire Center

    (43 reviews)

    Emanuel and his team are honest and hard working. Purchased a single used tire for my Lincoln MKX…read moreafter being informed that there was no need to replace all 4 tires. Also had my oil changed. Thanks again!

    I scheduled an alignment after texting with someone who quoted $120/hr and said it would take about…read morean hour, even for lowered cars with specific specs. No extra fees were mentioned. I arrived a few minutes before my 10am appointment, and they didn't finish until 12:30pm. As soon as I mentioned my car was lowered, they brought up extra charges for camber adjustment. It would've been helpful to know about the added fees before I showed up and took time off work. One hour and 30 minutes in, they said the rear was done and asked if I still wanted to do the front. Of course I did though I guess I appreciated that they at least asked. About 30 minutes later, they said they couldn't raise the front camber above -1.2. I explained my car has adjustable bolts, but he insisted it wouldn't adjust and seemed to try to entice an argument, saying I was giving him an attitude when I was being respectful and simply explaining. I said fine can you please just set toe to zero. When they finished they casually mentioned they shaved the bolt slot to gain more adjustment without asking and without ever telling me they found a solution after the earlier argument. Even then, the camber was still off by what I asked and the toe wasn't set to zero. When I brought it up, they said the numbers fluctuate. I understand alignment numbers can shift slightly, but I believe if they had taken the time and care, they could've met the specs I asked for. There was also a caster imbalance--6.5 left, 5.0 right. I pointed it out, but they said it was fine. After driving, I now feel pulling and odd steering, which after researching, caster differences can cause. To be fair, the guy at the desk was friendly to all customers while I was there, and they were very responsive by text. But that surface level professionalism didn't match the quality of the work. They also couldn't print my alignment sheet due to an outage and only sent photos. On top of that, I had to drive back after realizing they left their magnetic sign on my trunk. They only charged me for one hour, which I appreciated but overall, the lack of upfront communication, unauthorized work, and incomplete results left me disappointed. The whole experience was frustrating and unprofessional. I wouldn't recommend them if your car needs precise alignment.

    NOVA Automotive

    NOVA Automotive

    (48 reviews)

    Perfect, they handles my claim with professionalism and I was able to get my car back on schedule…read more I also had them do my normal maintenance since I was there already great service I will definitely go back !!! My oil change was market price so couldn't complain!

    I surely had faith in them, but getting hit one after another forced me to come here and share a…read morelittle bit. 1. Scheduled and a time to drop off my car, got there 10 minutes late they told me to re-schedule again to drop off my car. My fault and my initial impression was their seriousness with time. 2. Went there on time during my second time, dropped off the car and waited more than 30 minutes for them to get a rental car for me. It should me the lack of coordination. 3. they had 2 works to do: fix front and trunk. I had 2 estimates for that, sent ton them my my insurance. I went outside, showed everything to the worker, who marked down with a red marker everything that needed to be fixed. 4. Stayed with a rental for about 10 days and very excited to finally see all my car fixed. I had a rental truck because the rental place did not have another car available. 5. After 10 days, the lady from the office told me that I need to pick up my car literally before a specific time- she was very vocal on that. I went there to pick up my car and guess what??? 6. The trunk got fixed, but the front, who got all marked down did not get fixed. They never called me, send me a text, emailed me, nothing. went there to pick the car and I asked: "Why is not the front of my car fixed after having my car for 10 days?" Well, no apologies give, no excuses give, no conversation with the manager at any point, or any other type of explanation. The only thing I got from them was. ": Here is is your key!" I don't know if this is a choking situation. I even find hard to explain. Is this a bad business? I can't tell, BUT, will not recommend it. I will be vocal about not recommend it to anyone. You guys appear to be professional, but like seriousness and that was very evident from every single angle: from the very minute i put my feet at your office door. Please wake up folks!

    Chantilly Spring Works - truckrepair - Updated May 2026

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