I just want to say that I haven't even been to the shop yet and I'm impressed as heck! It's a…read moreSunday and Tana, the shop owner's wife, answered my email within like 30 minutes! She's awesome! My husband and I are in a bad way financially right now, and Tana has already secured my business with reassurance, kindness, and payment plan options for whatever we might need done. I think we can actually handle this! I am breathing much easier, and my shoulders are dropping. I didn't know that regulating one's nervous system could be done by an auto shop! O_O We reached out to RCR because of these positive reviews. They really help - write reviews, people! We are looking for a mechanic we can truly get behind and be loyal to. We also want to be able to wholeheartedly recommend to friends, family, and clients (I'm a mental health counselor and my clients are almost all struggling, too!). It is SUCH a thing, the treasure of finding an upstanding and authentic mechanic (and wife)! I feel that what they quoted me for their standard initial visit is not only fair but also extremely competitive. We'll see what else is in store. Stay tuned!

A MILLION OUT OF TEN, DO RECOMMEND!…read more We've been having some car issues for a few months, and unfortunately, we've been screwed over at other local shops that have a) lied to us about actual issues to try and get us to pay more, b) have had insane prices. Normally I take to Yelp for everything (duh), but I decided to post in a local Facebook mom's group about our recent issues in search of a mechanic that is tried, true, and reliable. River City Repair was suggested by another local mom, and from there it was less than a WEEK that we had our car up and running with no shady business done. Mark, the owner, actually owns two tow trucks and was able to come tow my vehicle for an incredibly affordable price to the shop. Not only that, but they called me their next business day before 9am with a diagnosis and price. From approving the fixes to the car being ready (and there was a laundry list) it took 48 hours.... 48 HOURS! They worked incredibly fast for the work that needed to be done. And for 8 total things that needed to be fixed (a couple that were major and made it so we couldn't drive the car), we were out the door for parts and labor for less than $2,500. My husband was dumbfounded at their honesty and affordability after a year of dealing with car issues/shady businesses between the two of us. We were ready to throw in the towel and scrap the car and just buy something new even though we reallllly didn't want to, so I am SO glad I posted on that page and was introduced to River City Repair. I met Mark's wife, Tana, over Facebook and she was the one who put all of the gears into motion to get us scheduled to even offering a one-time free diagnostic to help out a local fellow mom. Mark personally drove the truck to pick our car up and he was such a kind, personable guy - even down to showing our two year old truck-obsessed son a few things on the tow truck (and totally making his day). Mark made a comment about his clients becoming like family, and I can TOTALLY see why. They're such great, honest people and this is the epitome of a small local business being a pillar in their community. Hands down we have found our go-to shop. Thank you to the entire River City Repair team for all of their kindness and hard work!

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

I asked this shop to do a diagnostic on my power steering. A different shop told me I needed a new…read morepump which would cost $1900 to install. Sterling did two test drives and told me they didn't find any issues. They did a flush, replaced a belt and charged less than $300. I'll never go anywhere else again. My brother used them for years. Don't know why I even considered someone else.

Jason the owner will rip you off and smile in your face. They changed my battery and wiles for…read morenegative n positive for $830. We only paid for business reviews. Not the worst shop but a shop that you can't trust to be honest when it comes to paying. I'll never go back for service

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

did my front struts and back shocks did my alternator n brakes they do it all Bo the man n his wife…read morehandles the business In the front work as a team and got my van back on the road appreciate them good buissness they do thanks east valley auto care my referral is to them he a busy man he will get to u as he can

The y fixed my car fast and cheap. Engine sensors and dash light were broken. Always go to them…read more Recommend.

Excellent customer service! Knowledgeable and professional…read moremechanics! Outstanding job and shop.

Needed a big service, timing belt, water pump, transmission service and the quote was less than…read morehalf of competitors. Loaner car option and work was complete in one day! The price quoted was what was paid! Thank you team! Cars running like new!

I have a 84 ford p/u that was running rough. Discovered nobody want to work on any over 20 years…read moreold or they charge alot more to look at and work on it. Called Juline at Easy street auto, 8425 pac hwy E Tacoma. She said bring it in we'll take a look at it. Gave me a 15 minute free look by her mechanic, he figured it out right away a vacuum leak from a cap plug. They didnt even charge me. I went down the road picked up the cap and it runs great. Thanks to the guys at easy street. Mike N.

Highly recommend. Pleasant efficient staff…read more Had coolant leak, needed radiator replaced. Great service, good job, fair price. Office staff arranged for ride bc have only 1 car, was a huge help. Very convenient for federal Way. Treats bag when leaving was a fun little touch. Again, highly recommend.

I hate leaving negative reviews when I previously left a good one some years back. So I took my…read more2007 Avalanche in to be serviced in 2023, was told it's a collapsed lifter, asked to have it fixed and they worked on it for over a week and finally said it was in need of a new motor; they couldn't get the oil pressure to reach that one one cylinder. I was told "they wouldn't charge me for that work and if sucked they had put so much resources and time into it." Well they got the new engine and installed it within my truck, some weeks later I took it back because my driveway was riddled with oil leaks and I was told it was a transmission leak which they charged me to fix. Well it continued leaking but due to trusting in Larry and his team from previous experiences I just assumed they did an inspection and all was good. Well after two years of it....had someone that owns an avalanche truck ask me last week about my truck and I gave him the spill on its leaking oil I know but with receipts and being told it's not, I think it is. He looked at it and being an airplane mechanic for commercial airlines, he examined with his eyes and quickly pointed out the oil gasket seal looks to be the root cause of oil literally being sprayed along the entire undercarriage of my truck. He took a zip tie and was able to slide it with ease into a space. Well lo and behold, he offers to fix it because he previously fixed his own and I helped... guess what.... The gasket was improperly installed and in fact the main cause of my oil leak. Well sad to say, because they overlooked it, my truck is back to tapping like it was before they attempted to fix the lifters and installed the engine. Sadly, I played over 5k for a replaced engine to have it possibly needing to be replaced again two years later because of a lapse in quality control of $25-$30 oil pan gasket cover. I did call them yesterday and mentioned pricing for labor and parts to replace an oil pan gasket and it's 600.00 excluding tax. This guy installed it with my minimal help and after laying cardboard underneath my truck... not one drop of oil from it sitting all night. Really disappointed and I understand mistakes happen, but I kept calling and telling them it was an oil leak and being the "professionals" and with such good previous experiences with them.. I assumed they knew best. Now I'm kicking myself that I didn't take it to someone else for a second inspection years ago.

Wow, I have known this guy thirty years or more and ive sent him so many people It makes what…read morehapoened really twilight zone..I paid 3300 bucks cash with I find out a estimate not a reciet and a truck with literally everything they touched is dangerously incorrectly installed..Thermostat was backwards but that only matters if you put coilant in, they didnt. The new U joint the guy could not get all the needle bearings just said screw it and boy was it howling..tech ciuld not have tesr or u joint howling would have been painfully apparart..Anyway leave his shop 3300 lighter and my truck overheats on hwy 18 heading fot Idaho..Remembef now no coolant..I limp back and he says he cant get me NV ack in for a wk. And fifty cars are ahead of me....We are in litigation..Please so many options why use this fool , Jimmy Cole

Brought in my elderly Volvo which had 1 cylinder not firing. They took notes on what I had checked…read more They said they'd check it out and wouldn't do repairs over $250 (I knew the problem was bigger than that!). They gave a detailed diagnosis with photos on their website, giving me time to think through what to do and what to defer. Their prices for the individual repairs were in line with what I saw online. After the repairs, the car ran well but by the time I got home the check engine light was on (different code). They took it right back, diagnosed the issue, and fixed it no charge, pleasantly. Not a problem since. These guys are good, and if they mess up, give them a chance to make it right. I am glad I found them, and will be a repeat customer.

Great place with honest people. I will definitely bring my truck back for any service it may need…read morein the future.

This is the primary tire shop that the company I work for uses for all of our trucks and trailers,…read moreand I've also stopped by here multiple times for my personal vehicles as well. I've always been really happy with the service, pricing, and overall experience here. Their prices are very fair, and anytime I've needed something simple like a tire patch or minor repair, they've either charged very little or didn't even charge me at all. One thing I really appreciate is how fast they are. I'm never stuck sitting there forever waiting around. They always get me in and out quickly, which is a huge deal when you're busy. I also want to mention that I've personally never had any issues with communication. Yes, some employees primarily speak Spanish, but there are always staff members available who speak English just fine, and I've never once had a problem getting help or explaining what I needed. I love supporting a smaller family-owned business like this. They're easy to get to, hardworking, honest, and consistently reliable. I would absolutely recommend them to anybody needing tire work done, and our company will definitely continue using them for all of our tire needs. Great people and great service overall.

The staff is very nice, had a great experience. Oil changed and no complaints…read more If you need a quick job done with a fair price, I would recommend.