I own a mobile pet grooming business, and when the latch on my rear door broke, it turned into a…read moremuch bigger issue than I expected. Every repair guide assumes you can access the latch from inside the van, but because my van has been converted into a mobile grooming salon with a steel partition separating the cab from the rear, there was no way to reach it from the inside. After striking out with three other repair attempts--including the dealership--I was referred to Sound Collision Center, and they were able to fix it. Not only did they solve the problem, but they did so quickly and efficiently. They understood that my van is my livelihood and made every effort to minimize my downtime, which meant a great deal to me. Everyone I interacted with was professional, knowledgeable, and genuinely kind throughout the entire process. I wouldn't hesitate to use Sound Collision Center again and highly recommend them to anyone looking for an honest, skilled, and customer-focused auto repair shop.

I was referred to 3 Renton area Body Shops by our insurance carrier after a minor accident…read more(completely my fault) at a fuel station nearly 400 miles from home, leaving my vehicle drive-able but with damage to the rear-end. On a Thursday morning after returning home I called their number. Their customer service was top notch. Jennica Walsh, their front desk administrator and phone receptionist, couldn't be more friendly, courteous, and helpful. I was told to bring the car in at my convenience for a survey and estimate. I was able to bring our Honda Accord in the next morning. I met Cathy Kirkland, the estimator, who handled our repair. After she surveyed and photoed our vehicle which took about 5 minutes I asked about getting parts. She informed me she didn't think it would take long, but we could keep the car until they had parts in hand. She wasn't wrong, she emailed the next day stating they would have the new bumper that afternoon. I made an appointment to bring the car in Monday morning. When I dropped the car off around 11am Monday, I asked if they could have the bumper painted and the car ready to pick up by the end of business Thursday. She said she would try. Cathy called each afternoon with a progress report. Around 2:30pm Thursday she called to let us know the car would be ready in about an hour. We were very anxious to get the car back on that day as it took a lot of stress out of my wife needing to take her 93 year old mother to 2 medical appointments on Friday. Besides going above and beyond regarding our scheduling needs, they get my 5 stars for making the estimate visit quick and available on a drop-in basis. And for not requiring a drive-able vehicle to be surrendered until any visible parts were in hand . I will recommend Sound Collision without reservation and Thank them again for their superb service.

Kaizen garage takes care of all my automotive needs! They're great people who take care of your…read morevehicle like their own. Oswaldo broke down everything I need for maintenance on my vehicle. They keep their prices competitive and way less than dealerships!

Only place I trust to work on my vehicles, Glenn and the staff are all excellent!!! I have never…read morehad problem with any of the work they performed.

We've gone to them twice now and both times we've been very pleased. We took my husbands Silverado…read moreup and they gave us a comprehensive list of what needed to be done to it. We told them which options we'd prefer to have them have done at that time and they did and didn't try to push or update that if we didn't do more it'd be armageddon. Communication has always been clear and precise while being upfront about cost. After we took my Nissan in for a transmission flush and to replace a belt I bought but didn't get around to changing the called to let me know they found a small leak and it wasn't a big issue now but it could be if I didn't do anything about. They informed me versus told me and gave me the option on whether to have it taken care of. They provided a price breakdown with the new service. I didn't feel pressured to get it done. They are fairly priced compared to others in the area. We will continue to go back to them for car maintenance needs. Give them a ring and talk to them about your car stuff.

Peter Tran was very transparent and clear with diagnosing an issue I had with my Acura TSX. I had…read moreprobable suspicion that my steering rack and pinion was bad due to the serious leaking of steering fluid coming out. Peter did a really good with the job at a reasonable time with fair pricing compared to other businesses. Another thing to add was that I had several dash lights left on due to replacing the brake pads and rotors on my own. Peter went through and cleared/fixed the VSA/brake issues so now that my dashboard isn't lit up like a Christmas tree! The service requested was a rack and pinion job as well as getting the engine bay cleaned so it would be easier to spot leaks in the future. I was recommend this place by my uncle and honestly if I was still living near Renton I would make this the go to place for my car to be serviced on.

I hate to give this place a 5 star rating cause I really don't want anybody to know about how great…read morethis place is. I basically just leave my vehicle there and wait for his call. Good work at a fair price.

Let me start by saying I don't trust Car repair shops because I can't even change oil. I just had…read moremy truck in there. They did bearings, shocks and brakes and they literally were (a lot of dollars) difference from Eastgate Ford. if I say how many dollars then maybe next time I take it won't be so affordable. Also a few weeks before the repairs on my truck, I had them change my oil and it was $40 less than Jiffy Lube

I bought a truck from marketplace and I did a carfax on it and I found out the truck had over 240k…read moremiles before the guy I bought it from after then the carfax shows the truck was maintenance at this auto shop and that's when it shows it was at 136k miles so I'm pretty sure they are some kind of scammers and I will get to the bottom of that

After $2,000 worth of brake work they included a free oil change. Left the oil drain plug so…read moreloose the truck was pouring oil out in puddles. Unbelievable, could have destroyed the engine. A no brainer amateur mistake not even jiffy lube makes. that has me wondering about all the brake work done.

Im surprised a man like the one I heard today is aloud to work there. This morning I saw someone…read moreturn a corner on a wet day and he flew into the sidewalk in front of the shop. The person that came out wasn't concerned about the young adult in the car instead he said he was waiting for him to crash since he had seen his car before. What kind of competent being says that. I'm disgusted with the behavior of this shop and will never recommend anyone to get their car fix with someone who says something like that about an accident.

I have been bringing my cars to this shop for over 15 years. Great service and honest workmanship.read more

This is an awesome place. They are kind, quick & concise. We always get our car back the same day…read moreor quickly the next. They explain all the work they do & we feel we can give them our trust. Highly highly recommend!

This shop is awesome and the customer service is amazing! I initially spoke with Daniel the Service…read moreManager and he was very courteous and helpful. My car was making some weird sounds and I had to leave it there for a few days so they can look into it. They found some other maintenance work I needed so I chose to do some other services as we couldn't figure out exactly where the other noise was coming from. I took the car home and the other noise came on again on the freeway so I recorded it and emailed it to them. I dropped my car off the next day and also spoke to the owner Tony who is a great person. He was very patient, calm and ended up finding out what the issue was, and got it all fixed for me. It was nice to work with Daniel, the Service Manager, and Tony, the Owner and help find out exactly what was going on with my car. I really appreciate their customer service and honesty. Daniel was very helpful and clear in communication. I was happy to talk to the business owner Tony who was very kind, patient, understanding, honest and I love the fact he was willing to take time to have a conversation and get to know each other as people. I like getting to know the actual business owner so I know who we're supporting in business. And Tony and team have definitely earned our business. I highly recommend this shop and will definitely be taking my cars here moving forward. Thank you Daniel, Tony and team! God Bless!

Such a great place and shop. Looking for someone honest, does good work and is affordable and found…read morethis location. The communication during the process was seamless and the process was easy. Nothing was forced upon us for decisions and work was done quickly. They even remembered my name and offered free oil top off as needed. I highly recommend this location.