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    Rainier Automotive

    3.0 (10 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Rainier Automotive

    Auto brake repair

    Auto engine repair

    Rainier Automotive Photos

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    11 months ago

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    6 months ago

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    8 months ago

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    2 years ago

    No communication, extremely expensive, took waaay longer to repair than originally told.

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    2 years ago

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    2 years ago

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    Mobile Mechanics - Owner of business

    Mobile Mechanics

    (4 reviews)

    Warning, please read: This man's name is Jay Nickell with…read moremobile mechanics in Maple Valley Washington. He sells himself to be a top tier mechanic. He claimed to be rebuilding the engine on my vehicle. He had me order thousands of dollars in auto parts to deliver to him. He then charged me thousands of dollars for his time and labor. When I finally had my vehicle towed to a licensed-highly rated mechanic, there was no rebuild parts to be located. All existing parts were old and rusted. He never did the work, probably sold my parts on eBay and still charged me thousands for labor that was never done. Additionally he told me that he had sent the head of my engine to a machine shop and charged me $500 for this service; which was also never done. My brand new 300$ optima battery was even missing. Learn from my mistake, DO NOT trust this person.

    I took my vehicle to him because my engine light came on and it was indicating that my DEF heater…read morehad a problem. He supposedly replaced that and the pump but in the meantime, when I get it back, I have a bunch other lights on telling me that I only have so many miles to go before it's gonna shut down to half power, I finally had to take it to the garage where they said that the PCM was fried by something that he had done or hadn't done. When confronted with this, he thought I was trying to be dishonest I would not use him for the simple fact that I really don't think he knows what he's doing all the time, I'm out of vehicle for two months and he really doesn't care! I have to pay an extra $3000 to get the vehicle fixed and in the meantime it's sitting there because it won't run .

    Transmission Specialists

    Transmission Specialists

    (6 reviews)

    These guys are awesome. They were very truthful about the shape of our transmission and got us…read moreback on the road in a jiffy!

    I typically do not go out of my way to write a review as most of The reviews always have two sides…read moreof the story. Here is my side of the story. Unfortunately, for the automotive service industry they seem to suffer from a public perception of distrust and company's such as this personify that distrust. Granted there are incredible service shops out there which I've been very fortunate to discover. The specialized transmission repair shop is a little different then a general service shop and have actually discovered that a lot of reputable shops will send their transmission work to a vetted transmission shop. This is a classic bait and switch repair shop. I actually have a written estimate from from one of their lead estimators on the front desk. The initial estimate was $3,295 plus tax, plus they were going to throw in a three-year warranty on all the work. Mind you this is written out and signed by the estimator! I should have known better as the estimate was written out on a post-it, but was informed that the price was pretty solid! I thought that since they specialize in transmissions they would not have an issue with an older (1995 E class) Mercedes, a very standard and not over the top Mercedes. In order for me to feel comfortable with their shop she (the estimator) said to go ahead and bring it in and the transmission specialist would discuss the issues on a test drive and of course this is all at no charge. We should all know better about getting something for free because the value is just that...ZERO! After arriving back at the shop and getting ready to hand the keys to them, I wanted to confirm the price. Imagine my shock when the price suddenly went up $1400 to a total of $4672, this is actually more than the major Seattle Mercedes Benz dealer. I am so glad that they didn't start the work as they would have had the car in pieces and the price would be exponentionally higher than originally quoted! After reading further reviews on the name change and on other sites besides Yelp...we really feel that we dodged a bullet and just want to warn others of the dangers of potentially using this shop. I have taken this car to another major, well respected shop on the Eastside and they have provided a FIRM price (a maximum dollar amount) and is a total rebuild vs installing a rebuilt unit (I was informed by 2 major builders that there are quality control issues with current rebuilt for core units). Anyway, imho you can do a heck of a lot better if you do the research..and hopefully this will help!

    Rainier Automotive - autorepair - Updated October 2026

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