This review is overdue but I wanted to share my experience with everyone. Nate is the best and has…read moretons of experience with being ASE Blue Seal Certified. Nate was able to help me on two separate occasions with an oil change, coolant, timing belt, and anything else I needed. He was able to drive to me and was very professional while being fast and efficient. Nate is a super humble, super friendly and had no complaints with him servicing my car. I would recommend him to anyone and was able to save me so much time and stress!!!

Updating again: The business owner Nate just called me and was very polite and we both explained…read moreour sides of the situation. He was very apologetic and made sure to listen as to why I was so upset. I completely appreciated the call. He will be returning to finish my sons car and I feel confident he will get my sons car safely back on the road. Absolute trash company. My son had an appointment for Friday at 10 am. After almost an hour of waiting for "Proformance" to show up, my son finally hears back from the guy who says he can't make it, and if he can come the following day (Saturday) at 3 pm. Fine. So now it's Saturday. No call. No show. "Proformance" finally messages my son and moves the 3 pm time to 6 pm. Unprofessional. If he didn't want to do the job, he could have just said so. Thanks for wasting our weekend waiting around for nothing. UPDATE: The business owner just responded to my comment, by stating, that it was my son's idea to change the appointment date. I have my son's texts that day. My son only asked "Proformance" if they needed to change the day after THEY didn't show up for the appointment, after son had been waiting for 40 minutes PAST his appointment. Then today (Saturday) after "Proformance" said they would be out at 3 pm ( but it ended up more like 5pm) couldn't finish the job, because it was my son's fault he didn't have the bolts needed. Look, I'm just here stating my experience, as the person paying for this service. This is what I have been dealing with since Friday ( it's now Saturday evening). Oh, I didn't mention, that I have been calling "Proformance" this past week, asking how I can make payment, since my son does not live with me, and I am the one paying. I called 2 separate times, and left voicemails, with no response. This has been a complete nightmare, with no communication.. WHAT-SO-EVER.

A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

Always dread finding a mechanic shop, glad I found them. I had my drivers side window fail and…read morewasn't looking forward to getting it repaired. They got me in quickly with a fair quote. They got the work done the same day and even cleaned up some of the mess I made with my quick repair. I would totally trust this shop if I need them in the future

Firstly. No other shop would've came out/ gave me a quote to replace my Door lock actuator without…read moredoing their own diag/ charging big fees. Mick on the other hand trusted my judgement, gave me a very reasonable quote to come out and replace it. I went ahead and scheduled with him for the day after my part was getting delivered and he came out first thing and KNOCKED it out within 2 hours completely done. Mick was super fast, respectful, professional. I highly recommend

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

The check engine light came on for our 2011 Hyundai Santa Fe. Called the shop and Jeremy the…read moremanager was able to look at the car the same day and diagnose the issue. The service was fast and customer service was very good. Would recommend going to this location if you need fast service done.

My name is Tony, this is second time I have had issues with my 2009 Camry first was problems with…read moremy coolant system, was very impressed with the work that I took my car into Bucks to replace my alternator. The service is friendly, and did try to find problems to create unnecessary work to inflate the bill. My car is getting old and if I need to get more work done in the future, I will be going back to bucky.

Great service and prices, honest answers. They have been consistently helpful with no up selling.read more

Our Subaru Crosstrek had a clogged heater core...augh! Nick and his crew totally took care of it…read more Not an easy task. Really pleased with their service. Car was fixed quickly and at a reasonable price. Thank you so much!

Called a couple of auto repair businesses; weeks to get into any of them. Called Midland…read moreAutomotive; called Friday morning; made an appointment for this coming Monday for evaluation of problems caused by JiffyLube and ( hopefully, repairs ). What problems? JiffyLube on 72nd messed up the transmission with a mere transmission fluid change. The transmission now won't shift through the gears when starting / stopping. I have to manually shift. A few weeks ago JL replace the battery; now the engine struggles over a couple of minutes to start. "Convenience" at JL is expensive in terms of time & money. : /

Midland Automotive ownership is not the same as it was a few short years ago. If you decide to go…read moreto Midland Automotive, I strongly suggest that you ask for a consultation without a fee for an estimate about your automobile's repair recommendations. If they are a legitimate business that is willing to provide a "free" estimate, broken down line item for line item, it might be well worth your while. Otherwise, save your pocketbook and your time and look further to find an automotive repair shop that will do that. Timing is also an issue. Time and money. Everyone wants to save time and money. Businesses are in the business of making money or they cannot stay in business. A legitimate and on the level business owner also acknowledges that without transparency, and fair marketing and pricing, they might have an individual's business one time but they will not receive an individual's repeat business. Some businesses play the numbers game and believe that if they can entice thousands of individual's willing to take their business to them at least once and pay them for an estimate, they will stay in business. Unfortunately this new model business practice of getting a customer in the door, if only one time, is becoming the norm.

Excellent, Honest, fast friendly service. Car runs like new. Electronic load detector, IRMC…read moreposition sensor, fuel injection and oil change. Highly recommend.

This shop is only 1st comes 1st serve as far as the oil change…read more I think is okay service but the front desk did not update or ask question for customers current address and phone number information. So waited for phone calls which never delivered since they have the wrong address and phone number.