Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more

We hired this company to repair our pool and paid a lot of money. The pool was left torn apart, and…read moremy yard and deck were damaged during the work. After multiple promises to return and finish the job, the work has not been completed. The owner will not answer the phone nor respond to messages.

From the owner: AquaJEM Pool Services is a locally owned, family-run business proudly serving Germantown,…read moreCollierville, and parts of Mississippi. We don’t just clean pools — we restore them. From green water to stubborn algae and everything in between, we specialize in deep cleaning and long-lasting water balance. What sets us apart is our hands-on service, attention to detail, and honest pricing. No shortcuts, no guessing — just reliable, affordable pool care from a team that treats your pool like our own.

Don't waste your time. Use a trusted service provider. These folks will take your money and run.read more

Replaced a pool filter pressure gauge. Staff was cool the first visit providing advice on the…read morepool, which I needed as a new pool owner. Unfortunately in about six months the gauge stopped working again. Had an appointment for which they missed multiple times and they were not proactive in communicating about rescheduling. They finally made an appointment at least 2+ hours late, but I had left thinking it was another no show. Arranged payment for the repairs and they never showed after taking payment. Avoid especially if through a home warranty company.

Made and have it confirmed in email for a 14 Mar appt, to open pool, the day came and went, no…read moreshow. I called today Monday talked to hunter was told my appt was for tomorrow. I told him I had a confirmed email stating it was the 14th his reply send it all you want your appt is tomorrow. Wrong I will not have any appts with pool sharks again.

I started using Pool Sharks a few years ago after other companies could not keep my pool looking…read moregood. Their guys are great and very respectful. I call the owner, Travis, personally whenever I have an issue or a question and he is always helpful and nice. They put in a new liner for me and it is beautiful. My pool looks crystal clear! Wouldn't use anyone else.

Warning everyone not to use this service. He lies and steals your money then ghost you. He uses…read moredirty equipment that leaves filthy mustard build up.

Don't use this company.. they will ghost you without completing his work !!!! Terrible company ,…read moreterrible communication !!!! Find someone else !!!