I first contacted Linkins Pool Service in May, 2025. I needed an old pool removed and a new one…read moreinstalled. Darin had done work for us when he worked for another company so I thought he would be good to work with. He came to our home 5/28/25, looked at our existing pool and gave me a quote. I agreed and understood us to have a verbal agreement. Via text, he advised me on which pool to purchase. I spent nearly $2k on a new pool and then....Nothing. No response to text or calls (I still have all texts and responses.). I cleaned up old pool and used it one more season. He explained the next winter that he lost his phone and would get to me in the spring if I notified him. So, I reached out to him March 19, 2026. He told me he would check his schedule and get back to me. Three additional texts from me in March and April inquiring about when to expect him went with no response. I finally reached out to someone else and got old pool removed and new installed w/i two weeks. The folks who did it were not "professional pool folks" but did a fine job.

By fart the best in the area! Way better than the competition. Our pool is cleaned to…read moreperfection...and the most reasonable prices. My family loves Linkins Pool Service!!!!

Good service. They take good care of you. If something breaks they will take care of it…read moreprofessionally.

Customer service was awful. Dan was quick to ask for a deposit for half of the estimate up front…read more Also, he did not request the final payment from me to let me know the job was done but instead process the second half of the payment without my approval. I called him about the leaking problem that I am still having and he was quick to tell me he fixed the problem and was not responsible for the grass and leaves that had blown into the pool.

We've been in a couple of times to get the water checked. Nikki has helped us each time. She is…read morealways very upbeat and helpful. She definitely knows the pool business and efficiently handles the customers. Nikki has our pool crystal clear! Jason the owner is proud of his business and for a good reason. He is very hands on with his customers. We are glad to have a pool supply store near the Rankin County Rez area that treats their customers right.

From the owner: The Professional Quality Choice For Your Pool…read more Pool Works LLC is the solution to your problems. Pump not running correctly, filter not filtering properly, is your water green. We can address any pool related issue. Flat rate quotes are given at no charge. Pool Works takes pride and responsibility in the work that we provide. You will never be left in the dark about your service problems, we strive to pride excellent customer service.

As a business owner I know what it means to provide a high level of service no matter the cost…read more Where the customer always comes first...Quality Pools is such a company. The owner is responsive and stands behind his work, and the products he sells. His team is respectful and obviously take pride in what they do. I think the biggest complement an owner gets is when his own employees speak highly of the company they work for...and they do. Thank you Quality Pools.

From the owner: Quality Pools Inc provides above ground pools, pool accessories, pool maintenance, and pool repairs…read moreto the Columbus, MS area!

H&H Truck & Outdoor, managed by Brandon Westover, is a very friendly & professional Tupelo…read moreoperation. They sell tires & truck parts, but also freestanding buildings & carports with quick installation. They were reasonably priced, the installation team arrived exactly when I was told they would arrive & professionally completed the installation in about 2 hours. I am very pleased. I would HIGHLY recommend them to all!

They are the best at Paradise Pools and spas. I love their products, the Pool Life MPT 3 tablets…read moreseem to work the best and don't dissolve as quickly as others on the market. Robin is the best at helping us with chemicals we need to keep our pool clear. We have used them for years. Highly recommend!

Absolutely disgusted with the service we have received. Over 20 years, we have remained loyal to…read morethis local company. This will not continue on after this latest experience that they still have not worked to resolved. 8 days ago they installed our liner, it looked beautiful. We were told to fill the waterline up to the lowest step, and they would be back the following day to complete jets, so on. It's not EIGHT DAYS LATER and we have received every lie in the book. Our liner is buckled, coming apart, filling with water an air behind the liner... it's an absolute mess. We have pleaded over and over again for them to come out and fix this.. they have not done so. Review the photos to see just how bad this business has done us. We are absolutely disgusted!!!!

My new linear start to pop up out of the rail in one place after 3 weeks ... Now at 4 different…read moreplaces. Try 3 times to get those guys to fix it! All disappear

2022 08 22 Portions of our vinyl pool liner deteriorated over the past year and became "beyond…read morefurther repair". Pool & Spa Masters was very informative and helpful in our selecting a top quality replacement brand and design. The new liner was promptly manufactured and arrived for installation much sooner than originally projected. The installation crew was very professional, obviously experienced, efficient, and quite capable in their removal of the old worn-out liner, cleaning and preparing the site and installing the new liner. After the 2 additional days needed to refill the pool, the minor finishing details were attended to and the job was completed without damage to the new liner, pool, pool deck, furniture or surrounding landscaping. Do not hesitate to enlist this company should you need similar products and services.

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

Do NOT use!!! Paver installation after 18 months is horrific. we had to pay an extremely large…read moreamount of money to replace all paver sand due to the ineptness of the employees of Blue Haven who installed the pavers. after the paver sand was removed - it is appalling how they dtabd by this work. They blamed the heat in Alabama for the amount of weeds growing and mold to which all the companies that quoted to fix knew first it was a Blue Haven installation based on poor quality and that the issue is not the heat.