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    Roos Pool & Spa

    1.0 (2 reviews)
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    Services - Roos Pool & Spa

    Pool installation

    Pool remodeling

    Pool repair

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    24 days ago

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    9 years ago

    Don't bother, wouldn't return my calls. Eventually had pool demolished because no pool companies in area cared enough to discuss my needs.

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    Reservoir Pools

    Reservoir Pools

    (1 review)

    Customer service was awful. Dan was quick to ask for a deposit for half of the estimate up front…read more Also, he did not request the final payment from me to let me know the job was done but instead process the second half of the payment without my approval. I called him about the leaking problem that I am still having and he was quick to tell me he fixed the problem and was not responsible for the grass and leaves that had blown into the pool.

    From the owner: Reservoir Pools is a local swimming pool service and maintenance company you can trust, serving the…read moreRankin, Madison, and Hinds Co areas. We get to know each of our customers and their pools and address their needs thoroughly. You will always have a seasoned and experienced pool technician from start to finish, regardless of the scope of the work. (From renovations to simple cleanings). Your swimming pool is among the greater and cherished investments over time. Why settle (AND PAY!) for the revolving door of unprofessional, inexperienced, and spotty service guys and gals who are in and out before the gate closes? You wouldn't do that with anything else, so why throw the integrity of your backyard and sanctuary away with the trash? A poorly maintained pool will eventually lower your property value and make an eye sore for the neighbors. With proven methods of structure, sanitation, scheduling, and seasonal adjustments, we will show you how to restore longevity to your pool. For reliable pool service, done right - Call us today. 601-967-POOL

    Blue Haven Pools & Spas - Night time around the pool is so peaceful.

    Blue Haven Pools & Spas

    (26 reviews)

    I am very torn writing this review - blue haven did great on my pool but now we are building a spa-…read moreI feel like is taking an extreme amount of time and ruining our pool in the process- I can't get dates on things being done- going on four weeks with no activity and they started in Jan - they work a week off a week work a week off two weeks now it's off almost 4 - I'm just putting it out there

    Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

    Roos Pool & Spa - hottubandpool - Updated May 2026

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