I first contacted Linkins Pool Service in May, 2025. I needed an old pool removed and a new one…read moreinstalled. Darin had done work for us when he worked for another company so I thought he would be good to work with. He came to our home 5/28/25, looked at our existing pool and gave me a quote. I agreed and understood us to have a verbal agreement. Via text, he advised me on which pool to purchase. I spent nearly $2k on a new pool and then....Nothing. No response to text or calls (I still have all texts and responses.). I cleaned up old pool and used it one more season. He explained the next winter that he lost his phone and would get to me in the spring if I notified him. So, I reached out to him March 19, 2026. He told me he would check his schedule and get back to me. Three additional texts from me in March and April inquiring about when to expect him went with no response. I finally reached out to someone else and got old pool removed and new installed w/i two weeks. The folks who did it were not "professional pool folks" but did a fine job.

By fart the best in the area! Way better than the competition. Our pool is cleaned to…read moreperfection...and the most reasonable prices. My family loves Linkins Pool Service!!!!

Customer service was awful. Dan was quick to ask for a deposit for half of the estimate up front…read more Also, he did not request the final payment from me to let me know the job was done but instead process the second half of the payment without my approval. I called him about the leaking problem that I am still having and he was quick to tell me he fixed the problem and was not responsible for the grass and leaves that had blown into the pool.

From the owner: Reservoir Pools is a local swimming pool service and maintenance company you can trust, serving the…read moreRankin, Madison, and Hinds Co areas. We get to know each of our customers and their pools and address their needs thoroughly. You will always have a seasoned and experienced pool technician from start to finish, regardless of the scope of the work. (From renovations to simple cleanings). Your swimming pool is among the greater and cherished investments over time. Why settle (AND PAY!) for the revolving door of unprofessional, inexperienced, and spotty service guys and gals who are in and out before the gate closes? You wouldn't do that with anything else, so why throw the integrity of your backyard and sanctuary away with the trash? A poorly maintained pool will eventually lower your property value and make an eye sore for the neighbors. With proven methods of structure, sanitation, scheduling, and seasonal adjustments, we will show you how to restore longevity to your pool. For reliable pool service, done right - Call us today. 601-967-POOL

We've been in a couple of times to get the water checked. Nikki has helped us each time. She is…read morealways very upbeat and helpful. She definitely knows the pool business and efficiently handles the customers. Nikki has our pool crystal clear! Jason the owner is proud of his business and for a good reason. He is very hands on with his customers. We are glad to have a pool supply store near the Rankin County Rez area that treats their customers right.

From the owner: The Professional Quality Choice For Your Pool…read more Pool Works LLC is the solution to your problems. Pump not running correctly, filter not filtering properly, is your water green. We can address any pool related issue. Flat rate quotes are given at no charge. Pool Works takes pride and responsibility in the work that we provide. You will never be left in the dark about your service problems, we strive to pride excellent customer service.

As a business owner I know what it means to provide a high level of service no matter the cost…read more Where the customer always comes first...Quality Pools is such a company. The owner is responsive and stands behind his work, and the products he sells. His team is respectful and obviously take pride in what they do. I think the biggest complement an owner gets is when his own employees speak highly of the company they work for...and they do. Thank you Quality Pools.

From the owner: Quality Pools Inc provides above ground pools, pool accessories, pool maintenance, and pool repairs…read moreto the Columbus, MS area!

H&H Truck & Outdoor, managed by Brandon Westover, is a very friendly & professional Tupelo…read moreoperation. They sell tires & truck parts, but also freestanding buildings & carports with quick installation. They were reasonably priced, the installation team arrived exactly when I was told they would arrive & professionally completed the installation in about 2 hours. I am very pleased. I would HIGHLY recommend them to all!

They are the best at Paradise Pools and spas. I love their products, the Pool Life MPT 3 tablets…read moreseem to work the best and don't dissolve as quickly as others on the market. Robin is the best at helping us with chemicals we need to keep our pool clear. We have used them for years. Highly recommend!

Absolutely disgusted with the service we have received. Over 20 years, we have remained loyal to…read morethis local company. This will not continue on after this latest experience that they still have not worked to resolved. 8 days ago they installed our liner, it looked beautiful. We were told to fill the waterline up to the lowest step, and they would be back the following day to complete jets, so on. It's not EIGHT DAYS LATER and we have received every lie in the book. Our liner is buckled, coming apart, filling with water an air behind the liner... it's an absolute mess. We have pleaded over and over again for them to come out and fix this.. they have not done so. Review the photos to see just how bad this business has done us. We are absolutely disgusted!!!!

My new linear start to pop up out of the rail in one place after 3 weeks ... Now at 4 different…read moreplaces. Try 3 times to get those guys to fix it! All disappear

2022 08 22 Portions of our vinyl pool liner deteriorated over the past year and became "beyond…read morefurther repair". Pool & Spa Masters was very informative and helpful in our selecting a top quality replacement brand and design. The new liner was promptly manufactured and arrived for installation much sooner than originally projected. The installation crew was very professional, obviously experienced, efficient, and quite capable in their removal of the old worn-out liner, cleaning and preparing the site and installing the new liner. After the 2 additional days needed to refill the pool, the minor finishing details were attended to and the job was completed without damage to the new liner, pool, pool deck, furniture or surrounding landscaping. Do not hesitate to enlist this company should you need similar products and services.

Designer (Amy Wright.) 5 stars Sample selection coordinator…read more5 stars Construction superintendent 2 stars Construction scheduling 2 stars Pool School & Service tech (Brian Heathcoe). 5 stars Dig day to completion 10 weeks I'll start my review out by saying that I am happy with my pool and I did recommend Blue Haven on the Gulf to someone recently, and I will continue to recommend them, but with stipulations. To make a long story short the process from dig day forward was very frustrating. I am a home builder, so I am familiar with construction processes, contractors, and scheduling. In the very beginning, I requested to be given a seasoned superintendent for my project. What I got was a messenger. 99% of my questions could not be answered, and unfortunately a few build details were overlooked or installed improperly and had to be corrected. This was not because I did't express my concern but more because it just went in one ear and out the other. I ended up working with John the manager after a certain point in time. Fortunately, he saw to it to make things right. My 1st pool school was rushed and lacked the "Congratulations on your new pool, I'm here to teach you how to maintain it" attitude. This was my first pool, I was a deer in headlights. Eventually, they sent a second pool school technician to me by the name of Brian Heathcoe. What a wonderful human being Brian is!. He showed me every process on maintaining the pool and was patient enough to answer my 100 questions. I've had my pool for 10 months now and there has been a time or two when I was unsure of something and reached out to Brian on his cell phone. He answered immediately and took care of me. He has since been promoted, and I can understand why. Blue Haven needs to hire more people like Brian! My bottom line suggestion is if you go with Blue Haven on the Gulf make sure you communicate and hold them accountable to what they say they're going to do. One last thing, if you want an amazing and patient designer then ask for Amy Wright!

I have never written a negative review about a company before, but I feel it's important to share…read moreour experience so others know what to expect. We are currently in the process of having a pool built by Blue Haven Pools on the Gulf Coast. In the beginning, everything was excellent. Our designer, Laura, was wonderful. She took the time to listen to exactly what we wanted, thoughtfully designed our pool, and made sure every detail matched our vision. She was knowledgeable, patient, and a pleasure to work with. I would absolutely give her 10/10. The financing process was also smooth. Communication was prompt, and any questions we had were answered quickly. We were given a dig date of April 21 and an estimated completion time of 6-8 weeks, with an anticipated swim date around June 10. We understood those dates were estimates, but once the pool was dug on April 21, the experience changed dramatically. Communication became extremely difficult. Weeks would go by without anyone coming to work on the project, and we received little to no communication. I texted our project manager several times without a response. I called repeatedly, left multiple voicemails with Blue Haven, and sent several emails, all with no reply. After nearly a week and a half of trying to reach someone, I finally contacted the financing department simply asking if our project manager was okay and if someone could please return my calls. Eventually, I was contacted by the project manager's supervisor, who told me he would be taking over our project temporarily and assured me everything would get back on track. At that point, nearly four weeks had passed since anyone had worked on our pool. He met with us, reviewed the project, and I approved and signed a change order for an additional $7,400 worth of pavers. I was told they had been ordered and that work would begin within a few days. Meanwhile, the original pavers had already been sitting in our front yard for over five weeks, damaging our lawn. The following Monday, sand for the pavers was delivered despite a tropical storm being forecast for the next day. I even reached out expressing concern that the sand would be washed away, but I never received a response. By the end of that week, no crews arrived, no new pavers had been delivered, and there was no communication. The following week I was told that rain had delayed the schedule and that we were "third in line." This was confusing because only a week earlier we had supposedly been days away from starting paver installation. Since the additional pavers still hadn't been delivered and I hadn't even received an invoice, it became difficult to believe they had actually been ordered when I was originally told they had been. Eventually, the pavers did arrive after my husband contacted management again, but two more weeks passed with beautiful weather and still no work began. Again, our project manager stopped responding to texts and calls. When my husband reached out to management once more, we learned that our project manager had actually submitted his resignation. Had we not continued calling, we likely would have never known. We were promised another update the following day regarding next steps. As of today, our pavers have been sitting in our front yard for nearly two months. There is construction debris throughout our backyard, a large pile of dirt that now has grass growing through it, and because the dirt blocks access, I can't get my lawn mower into the backyard. I've had to use a weed eater just to keep the grass down and reduce the chance of snakes. Our fence has remained down throughout the project, making it difficult to let our dogs outside and leaving the construction visible from the road. I'm also concerned about potential HOA violations because of the condition of our property. I understand that construction projects experience delays, weather happens, and schedules change. What has been most disappointing isn't the delays themselves--it's the lack of communication, the repeated unreturned calls and messages, and being given timelines that ultimately weren't accurate. A simple phone call or text updating us would have gone a long way. Our experience has been stressful and disappointing. While the design and sales process were outstanding, the project management and communication after construction began have not met the level of service we expected. Based on our experience, I cannot recommend Blue Haven Pools. If you choose to work with them, I would encourage you to prepare for potential communication challenges and a project timeline that may extend well beyond the original estimate.

Went above and beyond to help me, a beginner, with my new pool! Excellent instructions and fast…read moreresponses got me and my pool up and running!

I am very happy with the outstanding service I received! Ryan is definitely an expert in his field…read more The quality and efficiency of his work exceeded my expectations. He inspected my pool system and let me know exactly what it needed. He did a very thorough job with attention to detail. Excellent and honest service at a great value! I highly recommend Proper Pool Service to anyone who really wants the best pool service. My pool is sparkling clean and all the pool equipment is running perfectly now. Thanks to Ryan at Proper Pool Service!