I loved that I received an almost immediate response to my request for an installation of a mini…read moresplit ductless system. Alan can out and immediately inspected everything. And two days later my system was installed and working properly. I'm trying to rate it with 5 stars but somehow it isn't working.

From the owner: Residential heating and cooling service, installation and maintenanceread more

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

Customer Experience - Kingz Cooling & Heating Solutions LLC…read more My mother contacted her home warranty company after discovering water leaking onto the floor from the mechanical/HVAC closet. She called me and asked what I thought could be causing it. Based on my experience, my first thought was a clogged condensate drain or a failed condensate pump. The home warranty company dispatched Kingz Cooling & Heating Solutions LLC. During the first visit, the technician diagnosed the condensate pump as not working. I was on the phone with my mother during part of the visit, and the technician explained that it was a minor repair and that he would contact the warranty company for authorization and return with the replacement pump. Before leaving, he indicated that the HVAC system itself was operating. Because the condensate pump was not working, he asked my mother if she had a bucket that could temporarily catch the condensation until he returned. My mother instead asked him to turn the system off until the repair could be completed. The following day, the technician returned and replaced the condensate pump. After making that repair, however, he told my mother that there was now another problem involving the outside condenser/compressor. Naturally, my mother became concerned and immediately called me. At that point, I began asking the technician some basic diagnostic questions. I asked whether he had checked the contactor and verified that it was engaging. I also asked whether he had tested the capacitor and confirmed its readings. His response was that the system needed a hard-start kit. That raised concerns for me. I have worked in the plumbing/HVAC trades since 1996 and have owned a professional plumbing, HVAC, and electrical company in the San Francisco Bay Area since 2001. I understand HVAC diagnostics and the proper process for determining why a condenser or compressor isn't operating. I did not interfere with the technician while he was performing his original service call. However, once an additional repair was being recommended immediately after work had been performed on the condensate pump, I wanted to make sure my mother was receiving an accurate diagnosis. My mother is elderly and blind, which makes it especially important to me that contractors clearly explain what is actually wrong and recommend only repairs that are necessary. The Kingz technician stated that he would return the following day with a hard-start kit. I did not feel comfortable authorizing additional work without an independent diagnosis. I therefore told my mother to contact another HVAC company that our family had used previously. I agreed to pay for the service myself because I wanted an unbiased second opinion. The second technician arrived and reportedly identified several issues with how the condensate-pump work had been performed. More importantly, within approximately 30-45 minutes, the HVAC system was operating and cooling again without installing a hard-start kit. I asked the second technician to thoroughly test the system and clean the outdoor condenser while he was there. After approximately 1 1/2 hours of inspection, testing and service, he called me with his findings: * The system was operating and cooling properly. * The original capacitor was functioning. * The compressor was operating properly. * No oil or residue indicating an obvious compressor/refrigerant problem was observed. * A hard-start kit was not required to restore operation. Based on that second opinion and the fact that the system was operating normally, I instructed my mother to cancel Kingz Cooling & Heating Solutions LLC's return visit. My concern isn't that a technician can never make a mistake. Everyone in the trades can make mistakes. My concern is recommending an additional component or repair without completing enough diagnostic testing to demonstrate that the repair is actually necessary. When you're servicing an elderly homeowner--especially someone who is blind--the customer is placing an enormous amount of trust in the technician standing inside their home. My advice based on this experience is simple: Get a second opinion before approving major or questionable HVAC repairs. In this situation, doing so saved my mother from authorizing additional work that ultimately was not needed to get her air-conditioning system operating properly. There are experienced and honest service companies available. Sometimes getting that second opinion is worth the inconvenience.

King was classy from the get-go. He was quick to respond to my inquiry and called to confirm on…read morethe morning of our appointment. King arrived with Robert and Nathan in support. All were personable and knowledgeable. They tested and inspected our multi-zone system, educating me as they went. They gave an encouraging estimate to install AC into an outbuilding. They fixed the zone that was not cooling with a capacitor, all at a very fair price.

These guys are so professional. They stayed responsive every step of the way while I waited on my…read moreparts to come in . I had some previous work done and evidently those people didn't do what they were suppose to do. But, DR heating went above and beyond what they were suppose to be doing to make sure my heat was working before the cold weather came in. When I say I truly appreciate you guys.

My tech was super friendly and coordinated with my tenant to get to my property promptly to inspect…read morethe AC leak. He was a very nice person. He appeared to do a cursory review, was on his phone laughing and chatting the while he was there (per my tenant) however his inspection did not find the source of the leak. I was told "the area is dry, nothing leaking here, and the drain pan is dry." The leak slowly continued as my tenant's AC was being used, which caused further damage to my ceiling. (see pic) The service call was not cheap, nor was the problem resolved. A subsequent company found the issue to be a blocked condensation line and they unclogged it. I really wanted a better outcome, but unfortunately, it's now costing me even more as the damage is worse.

Timmy came out to quote me on a new system per a request I sent to them. He was a nice guy that did…read morean evaluation of my current system as well. Every other A/C company I have spoken with immediately says (before they even inspect the system) that I defiantly need a new system when they hear my old one is 20 years old. I'm not in total disagreement with that statement, but Timmy inspected all the pieces of the system and decided that the leak I had was very small. A new charge of R22 (at 1/2 the price of other A/C companies) and my units are running like they are new, cooling the house very nicely. It is a rare occurrence when someone isn't trying to sell you a 10,000 dollar system and is just as happy to offer a way to extend the usefulness of your current system. When it does come time to replace my system, I will be getting a quote from this company as part of the bidding process.

A serviceman was sent out to inspect my system when the AC unit would not blow cold air. He said my…read morefreon was low. Gave me more freon and was on his way. My system worked fine for a few months. When talking with other AC repair experts, this is a total hack job. AC units are a closed system. Therefore, if freon is low, there is a LEAK. Good companies will find the leak and address that issue. Bad companies fill you up with more freon.

I found the Technion presentation and did his job and left but the problem wasn't resolved because…read moreit started over again in 24 hours later when I called for them to return they made a appointment with a 3 hou window but never shy up the told me the would come the next day and att gave me an appointment windy if3 hours and never showed up or called then the my day they wer trying to tell me they hat tried to do me a favor and the made a false report to my home warranty to block my coverage a real bunch of shisters be very careful dealing with these people I had a friend come over after 2 days of being lied to and we resolved the problem

Cozy solutions. This company came to my house on 7/21/23 to diagnose my a.c. problem. They said…read morethey would report to my warranty company in one or two business days. On the third day they had still not submitted the claim. They said on the third day they would submit it. Fourth day, no submission. 5th day they said they would submit it. It's 7/30/23 and they have not submitted it. It has been over 90 degrees in jackson ms. This entire time. I asked the technician if he could expedite this claim because I have a young child and pets in my house. He said "I'm in attics all day, I know what hot is." I have been living in a hotel since 7/21/23. I have yet to get a call from 'Cozy soluitions' since 7/21/23. They have a total disregard for their customers. Who does this? Do not use this company for anything unless you plan to have a religious experience in a hot box.

So thankful for BAC Mechanical Services. Finding the storm damaged weather head & meter removed by…read moreSWEPA was truly disappointing a week before Turkey Day. Very pleased with the professional service provided by BAC. So impressed by the honest, hard-working Electricians who rescued our Thanksgiving in 2024. Excellent customer service, gentlemen.!!

I requested plumbing service. And I was very happy with the response time & the work. Even gave me…read moresome things I would need to do to keep my septic system flowing. Very professional & the quote I was given I was very pleased.