I'm soooo happy I found this company! I called this afternoon with a huge problem (water would not…read moredrain from the bathtub or toilets), and it was taken care of quickly and completely! The cost was CONSIDERABLY LESS than the other two plumbing companies I spoke with told me they would have charged!!! Also... I have had a problem with one toilet for years...he told me how to take care of that,...I purchased the part and fixed it myself!!! I will be telling all the nurses I work with to call them! So nice to have someone who does what you need to have done without taking advantage of you!!!

Although quick to respond to after-hours phone call, it took the guy (Scotty) far too long to find…read moremy plumbing problem. He did finally locate and remove obstruction after fiddling with things for several hours. He specifically said on the phone that I would not be charged anything extra for after-hours, and the fee would be $100 per hour. So I hired him based on trusting his statement. However, when he arrived, driving a You Haul rental truck instead of a company vehicle, he did a "bait-and-switch" on me and said the boss lady said no, he had to charge $125 per hour instead of their "usual" $100 per hour, billed in 30-min. increments. But they were giving me a break by only adding $25 an hour more. I called at 8:30 p.m., and two hours later, he arrived. I specifically said, "It's 10:30 p.m. now. How long do you think this will take?" He said, "Should be way less than an hour, but we have a minimum one-hour charge." Believing the cost would be no more than a total of $125, I agreed to let him try to find the issue. Additionally, I was never told that the time started when he left the shop, and that would be $62.50 for him driving an estimated 30 mins., from Pearl to Madison. When I got the invoice, however, on top of already charging me $62.50 for the trip, he then tacked on another $20 + sales tax as a "gas and mileage charge." I considered that to be double-dipping and gouging me for more money. When I questioned the padded bill, he said that he "helped me out" by stopping the clock a little early or it would have been even more than $422.65 to find and remove a chewed-up washcloth and chewed-up remnants of a garment, both assumed to have gotten into the washing machine drain somehow. Truth is, he spent a lot of time talking, scratching his head of what to do, searching for a clean-out plug instead of quickly finding the issue as he said he could do (on the phone and again when he arrived, reassuring me that it would likely take far less than one hour). Even though he did find and remove the obstruction, for which I was grateful, I say that "we helped HIM out" by having the toilet already removed for much quicker access and also taking care of reinstalling the toilet ourselves after he left. Us doing that saved him a lot of work and time. No, I DO NOT recommend this company based on what I believe were false and misleading representations and price gouging me as a customer! Linda Wilson Madison, MS

Arrived on time. Professional. Work was done as described and at the same cost as the estimate…read more Installed light fixtures, additional outlets, ceiling fans. Would definitely use them again.

First time I called we had a nice conversation about what I needed. I gave him the address. This…read moreproperty was a tax sale and overgrown. Instead of getting back to me I received no return phone call and every time I've called since, it goes to voicemail or the call is disconnected. Thank you, I got the message.

Bailey's Electric is really good. I had wort done and I was not charged alot at all. He was great..read more

I wish I could give 10 stars. Bailey Electric helped me out on a holiday weekend when I needed…read moreseveral projects done. I'm new to the area and didn't have many contacts. I looked online and found the Bailey Electric website. I filled out the online form since it was after hours, and I didn't really expect a reply. Well, the next morning -early- I had a reply and soon a follow up contact to schedule service. Andrew, the electrician, was beyond good. He was considerate, professional, and careful. I had several projects which were somewhat complex mainly because of space limitations. Andrew worked through all the issues and made sure everything was acceptable to me. His fee was very reasonable for the work he completed - and on the weekend. I recommend Bailey Electric - ask for Andrew! He welcomes weekend jobs if that is better for you. Highly recommended!!!

Customer Experience - Kingz Cooling & Heating Solutions LLC…read more My mother contacted her home warranty company after discovering water leaking onto the floor from the mechanical/HVAC closet. She called me and asked what I thought could be causing it. Based on my experience, my first thought was a clogged condensate drain or a failed condensate pump. The home warranty company dispatched Kingz Cooling & Heating Solutions LLC. During the first visit, the technician diagnosed the condensate pump as not working. I was on the phone with my mother during part of the visit, and the technician explained that it was a minor repair and that he would contact the warranty company for authorization and return with the replacement pump. Before leaving, he indicated that the HVAC system itself was operating. Because the condensate pump was not working, he asked my mother if she had a bucket that could temporarily catch the condensation until he returned. My mother instead asked him to turn the system off until the repair could be completed. The following day, the technician returned and replaced the condensate pump. After making that repair, however, he told my mother that there was now another problem involving the outside condenser/compressor. Naturally, my mother became concerned and immediately called me. At that point, I began asking the technician some basic diagnostic questions. I asked whether he had checked the contactor and verified that it was engaging. I also asked whether he had tested the capacitor and confirmed its readings. His response was that the system needed a hard-start kit. That raised concerns for me. I have worked in the plumbing/HVAC trades since 1996 and have owned a professional plumbing, HVAC, and electrical company in the San Francisco Bay Area since 2001. I understand HVAC diagnostics and the proper process for determining why a condenser or compressor isn't operating. I did not interfere with the technician while he was performing his original service call. However, once an additional repair was being recommended immediately after work had been performed on the condensate pump, I wanted to make sure my mother was receiving an accurate diagnosis. My mother is elderly and blind, which makes it especially important to me that contractors clearly explain what is actually wrong and recommend only repairs that are necessary. The Kingz technician stated that he would return the following day with a hard-start kit. I did not feel comfortable authorizing additional work without an independent diagnosis. I therefore told my mother to contact another HVAC company that our family had used previously. I agreed to pay for the service myself because I wanted an unbiased second opinion. The second technician arrived and reportedly identified several issues with how the condensate-pump work had been performed. More importantly, within approximately 30-45 minutes, the HVAC system was operating and cooling again without installing a hard-start kit. I asked the second technician to thoroughly test the system and clean the outdoor condenser while he was there. After approximately 1 1/2 hours of inspection, testing and service, he called me with his findings: * The system was operating and cooling properly. * The original capacitor was functioning. * The compressor was operating properly. * No oil or residue indicating an obvious compressor/refrigerant problem was observed. * A hard-start kit was not required to restore operation. Based on that second opinion and the fact that the system was operating normally, I instructed my mother to cancel Kingz Cooling & Heating Solutions LLC's return visit. My concern isn't that a technician can never make a mistake. Everyone in the trades can make mistakes. My concern is recommending an additional component or repair without completing enough diagnostic testing to demonstrate that the repair is actually necessary. When you're servicing an elderly homeowner--especially someone who is blind--the customer is placing an enormous amount of trust in the technician standing inside their home. My advice based on this experience is simple: Get a second opinion before approving major or questionable HVAC repairs. In this situation, doing so saved my mother from authorizing additional work that ultimately was not needed to get her air-conditioning system operating properly. There are experienced and honest service companies available. Sometimes getting that second opinion is worth the inconvenience.

King was classy from the get-go. He was quick to respond to my inquiry and called to confirm on…read morethe morning of our appointment. King arrived with Robert and Nathan in support. All were personable and knowledgeable. They tested and inspected our multi-zone system, educating me as they went. They gave an encouraging estimate to install AC into an outbuilding. They fixed the zone that was not cooling with a capacitor, all at a very fair price.

Mr. Wells made it to my house after 3 major companies never showed up or returned my calls. This…read moreis Jan 17, 2024 during the ice storm. He spotted the problem immediately and within 15 minutes we had our heat on... after 3 days of freezing in our house and sleeping with 2 electric blankets. The price was more than reasonable. I will not call anyone else the future. Just before dark he called back to make sure the unit was working and keeping us warm. Thank you again Mr. Wells for your excellent service Andrew and Cindy Bishop

My a/c unit froze up. Called Wells. They put in "4 bottles" of R-22 and charged me $310.00. It…read morefroze up again. They came back and added "a few ounces" more and didn't charge me this time. It ran okay for two days and froze up again. I spent the $310.00 for nothing. I called someone else.

We're very pleased with Skeen Plumbing. Fast response. Very fair pricing. Elton and Kevin were…read morehard-working, efficient, and extremely polite. I've used other plumbers through the years, but none that I would call the second time. Skeen Plumbing has earned our business! Couldn't be happier!

Having used Skeen Plumbing for several years, I have never been disappointed with their services…read more My latest need involved repairing faucets on two sinks, rebuilding three toilets, and replacing valves on eleven water intake lines connected to four sinks and three toilets. Richard, who has always taken care of my plumbing problems over the years, arrived promptly and diligently worked in a timely manner to complete all the tasks with professionalism and expertise. The pricing was most reasonable for excellent and trusted work. Richard is always courteous and explains what needs to be done and answers all questions. Thank you, Richard, for your knowledgeable, first-rate service!! Donnie, Brandon, MS

repaired plumbing issues. completed all the tasks requested in a timely manner and was very…read moreprofessional and honest while doing the job. very reasonable prices.

They installed a hot water heater for me. Everything went well. They were on time and in and out in…read moreless than 2 hours. Good communication.

Terrible, Allen to have faucet washers replaced and check out a pipe under kitchen sink, fellow up…read more , informed him what was needed, he shined under the kitchen and said the pipe was fine , showed him the three faucets that were dripping, , he ran a small snake down the master b r sink, 10 minutes came to the door and gave me a bill for $ 238.00 , when he left , sinks still dripped , he did not replace washers and spent less than 15 minutes in the house, what a rip off, never again , I called three times to complain , left my name and number,, no one ever returned my call NEVER AGAIN , TERRIBLE SERVICE ,!,!