We have had several issues with our Pentair pump. It was installed in 2022. We have been able to…read morecover the issues fortunately because of the warranty, but our biggest problem is we CANNOT get the field rep handling the Pentair warranty work to do his part. And guess what, the ONLY Pentair technician is David Roos of Roos Pools. Our most recent issue with this pump began in January. Our communication with David Roos began on January 07, 2026. He will NOT show up when he says he will. It takes tremendous effort on our part to get honest, transparent communication from him. Pentair finally sent the part TO OUR HOME and we still could not get him to stand by his word. Pentair sent this latest part and it arrived in two days. 16 days later, David showed up after many attempts to get him there, after many lies about coming and then not. He stated that Pentair sent the wrong part and said they were sending out the next day. This was 12 days ago. He continuously tells us that the part hasn't shipped or been received. I called Pentair today and they confirmed David's story as a lie. They are contacting him and I am going to just pray no one else has to rely on them for anything.

Don't bother, wouldn't return my calls. Eventually had pool demolished because no pool companies in…read morearea cared enough to discuss my needs.

Good service. They take good care of you. If something breaks they will take care of it…read moreprofessionally.

Customer service was awful. Dan was quick to ask for a deposit for half of the estimate up front…read more Also, he did not request the final payment from me to let me know the job was done but instead process the second half of the payment without my approval. I called him about the leaking problem that I am still having and he was quick to tell me he fixed the problem and was not responsible for the grass and leaves that had blown into the pool.

Went above and beyond to help me, a beginner, with my new pool! Excellent instructions and fast…read moreresponses got me and my pool up and running!

I am very happy with the outstanding service I received! Ryan is definitely an expert in his field…read more The quality and efficiency of his work exceeded my expectations. He inspected my pool system and let me know exactly what it needed. He did a very thorough job with attention to detail. Excellent and honest service at a great value! I highly recommend Proper Pool Service to anyone who really wants the best pool service. My pool is sparkling clean and all the pool equipment is running perfectly now. Thanks to Ryan at Proper Pool Service!

Pool 1/2 completed and nothing being done for over 30 days. All lies, was told that they didnt have…read moreanyone to finish the pool. I strongly recommend that you go elsewhere unless you want a nightmare

My wife decided to put in a pool in mid-July of this summer. We contacted Blue Haven after hearing…read moregood reviews from friends. A month later they started digging and we're almost at the finish line! They have been great to work with since Day 1 with constant communication! If you are considering building your dream pool, I wouldn't search in further! Great people and great company!

We've been in a couple of times to get the water checked. Nikki has helped us each time. She is…read morealways very upbeat and helpful. She definitely knows the pool business and efficiently handles the customers. Nikki has our pool crystal clear! Jason the owner is proud of his business and for a good reason. He is very hands on with his customers. We are glad to have a pool supply store near the Rankin County Rez area that treats their customers right.

From the owner: The Professional Quality Choice For Your Pool…read more Pool Works LLC is the solution to your problems. Pump not running correctly, filter not filtering properly, is your water green. We can address any pool related issue. Flat rate quotes are given at no charge. Pool Works takes pride and responsibility in the work that we provide. You will never be left in the dark about your service problems, we strive to pride excellent customer service.

Best company to service or repair you pool. Their customer service is outstanding and they do…read moreexceptional work. From servicing to repairing, they are hands down the best company I have ever dealt with in my 20 years of owning my pool. High recommend them to anyone!

From the owner: We are a family owned pool cleaning and maintenance service company. We are currently booking out…read moreinto July! We have a variety of pool/spa cleaning packages to choose from. We currently serve Rankin, Hinds and Madison Counties. We are currently offering a complimentary patio/pool deck cleaning to rid you of any debris. Call today to schedule your pool cleaning!