Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.

Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more

Straight info and guidance, pricing is competitive with Leslie's, and Blue Wave is open later than…read moreLeslie's.

Todd and team give great customer service. Even when things aren't going right and you're…read morefrustrated, Blue Wave works with you to make it right. The whole staff is very knowledgeable, so they are a godsend to pool novices and a great resource for pool vets. They make their recommendations without pressuring you into buying anything. Very clean and well-organized store. Competitive prices with all the charm of a locally owned business. They will have my business until the end.

After using Aloha Pools for my install of in-ground pool. That was the worst mistake I have ever…read moremade. I contacted Allen Pools for my liner failure after 5th year, Aloha would not honor warranty so I contacted Allen pools. They were prompt, professional, best pricing for liner. I am very happy with the job they done. They installed the new liner and replaces all face covers and return covers. It is absolutely beautiful. I will be using them to install a slide and a Jacuzzi also for seasonal pool open and close service. If you read this review don't make the same costly mistake as I did, contact Allen Pools First.

From the owner: We put the custom back in customer. Allen Pools services include, but not limited too: swimming…read morepool installation; offer swimming pool openings and closings,: along with cleanings: swimming pool repairs and chemicals.

We had been researching hot tubs for what felt like forever--debating between a Bullfrog spa and a…read moreHot Spring spa. We were on a budget, so we shopped around. We liked the Bullfrog, but the saltwater option on the Hot Spring really caught our attention (especially since I have sensitive skin and had loved a saltwater pool/spa before). From our very first visit, Brad was the kind of person you hope to run into when making a big purchase: informative, friendly, zero pressure, and endlessly patient with all of our follow-up questions (and there were a lot of them). Eventually, we decided on the Hot Spring Limelight Flair, and Brad gave us a very fair price--then went above and beyond by agreeing to deliver and install it an hour away. Honestly, we felt like we were asking too much, but he didn't blink. When Brad, Doug, and Nathan arrived with the spa, we ended up enjoying their company just as much as the delivery itself. Doug had enough stories to keep us laughing through the entire install, Nathan jumped right in and kept things moving, and Brad stayed the steady, professional presence making sure everything was done right. Even when a little hiccup from our electrician made setup take longer than it should have, Brad stuck with us to make sure we knew exactly how to operate and maintain the spa. And later that same night, Brad even texted us a recommendation for a top-notch electrician--talk about service that goes the extra mile! And then there's Trina--the chemical balance wizard! Seriously, if your spa water ever looks like it's auditioning for a sci-fi movie, Trina will have it crystal clear before you can say "pH level." At the end of the day, not only did we get our dream saltwater spa, but we also felt like we made a few new friends along the way. It's rare that you enjoy the company of people you're doing business with this much, but that's exactly what happened. This family-owned business is top notch. Whether you need a new spa, a pool, or just advice to get your water balanced, do yourself a favor--call The Pool Store. You won't regret it.

Thank you Catie!!! Professional, knowledgeable, responsive and a true customer service oriented…read moreproblem solver!

They are the best around! They are fast and dependable and gets the job done the first time! They…read moreare competitive on price and will beat anyone's price. They do everything pool related and more!

Don't waste your time. Use a trusted service provider. These folks will take your money and run.read more

We have had several issues with our Pentair pump. It was installed in 2022. We have been able to…read morecover the issues fortunately because of the warranty, but our biggest problem is we CANNOT get the field rep handling the Pentair warranty work to do his part. And guess what, the ONLY Pentair technician is David Roos of Roos Pools. Our most recent issue with this pump began in January. Our communication with David Roos began on January 07, 2026. He will NOT show up when he says he will. It takes tremendous effort on our part to get honest, transparent communication from him. Pentair finally sent the part TO OUR HOME and we still could not get him to stand by his word. Pentair sent this latest part and it arrived in two days. 16 days later, David showed up after many attempts to get him there, after many lies about coming and then not. He stated that Pentair sent the wrong part and said they were sending out the next day. This was 12 days ago. He continuously tells us that the part hasn't shipped or been received. I called Pentair today and they confirmed David's story as a lie. They are contacting him and I am going to just pray no one else has to rely on them for anything.

Don't bother, wouldn't return my calls. Eventually had pool demolished because no pool companies in…read morearea cared enough to discuss my needs.