Amazing Service!! Wallace did an amazing job in addressing our pool issues and completing the…read morenecessary maintenance at a reasonable cost. He went above and beyond to ensure everything was done and working perfectly! Would highly recommend and will be using him again!

This gentleman did an absolutely amazing job with my pool opening! He went above and beyond to make…read moresure the job was done, and done right. Are you tired of being treated like just another account by the large pool service companies? Call Wally, he actually appreciates your business and it shows. I look forward to letting Wally handle my pool maintenance. One less thing to worry about and I'll feel good about helping out a small business. Wally's prices are reasonable (less than the big box pool companies and you get better service) and he's responsive when you call. A final thought, if you use a large company for your pool maintenance, they don't care if you are dissatisfied. The people doing the work are just there for a check and don't care about you or your equipment, or your pool. Wally is a small business owner and he definitely cares. He wants his business to be successful and it shows. As a fellow small business owner, I appreciate that and I will absolutely give him my pool maintenance business going forward.

Very pleasant attitude. Upfront realistic quote. Work looks immaculate. Will definitely reach out…read morefor future jobs as needed.

Follow up lawn maintenance was awesome! I am grateful for the care and work that is provided!read more

Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.

Criminals. Took order for product. Charged my credit card immediately. Their systems were down when…read moreI went to pick up the order so they couldn't give me the product even though I had a copy of the order and had driven 25 miles to pick it up. It took them 4 days to finally cancel the order and now I'm waiting 5 days later for the credit on my card. They say it will be another 5 to 10 days. Lost a long time valuable customer for horrid customer service/

Just got an above ground pool. Alexis was so helpful. She told me everything I needed to do to…read moremaintain it and keep it clear. Told me to test my water once a week. Was very nice and seemed very knowledgeable.

A consistently solid place. The young lady knows her stuff and even when covered with customers…read morestays calm, cool, & collected. I was reminded this is not a Leslie's trait as we stopped by location on Mt Moriah first and the guy said (despite what is on Leslie's web site), "we don't price match". Go to Germantown.

This is the BEST POOL PLACE - they help me with ANY problems that I have. Eric, the Manager is the…read morebest. He calls me by name when I arrive and always asks is their anything in additional they can do to assist me. The product "Once Weekly" is invaluable for me. With this product I keep my costs for chemicals DOWN , what a great product. Keep up the good work. Also with Eric as your ambassador, this is the BEST pool store in Memphis for me.

Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more