Aqua Rapids

Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.

Precision Pools & Landscapes

Precision Pools is a life saver. I woken up up Friday to a half empty pool. I called my "former"…read morepool company that told me they had mentioned that the pool "water looked a little low" when they cleaned it that week. I wish I had thought to take the picture before I turned on the hose! The pictures show what it looked like after filling up for an hour! Quantum Pool said they "would see if the could get someone by in the next few days. In other words, they couldn't care less. I called Precision Polls desperate to find someone to fix the problem Dane took my call and was at our house in about an hour, immediately realized what was happening for the most part and fixed the leak before leaving. I had to ask him if he would take over servicing the pool! To say he didn't hard sell me is an understatement. Precision Pools is very consumer conscious about fees (even recommended that we drop to two visits a month until the weather gets hot again, saving me a ton of money. Dane in one day made me a fan and I already called someone I know at Quantom Pools to tell them about this Precision Pools and how easy they were to deal with. The really great thing is they also do landscaping work. I have found a company that can two jobs to replace people I have been frustrated with in the past.

Pool pump went out after just a couple years . Precision…read morePools came out and replaced the motor . He was professional , knowledgeable and very reasonably priced . All around good experience !

Pool Scouts of the Mid-South

1.4

(12 reviews)

Hired for weekly cleaning. Fired them after first visit. They basically did nothing. The guys…read morethey sent were more interested in their phones than my pool. Horrible work, they stirred up the dirt and left! very disappointing.

New ownership has completely overhauled this company. Fast, professional, great work.read more

Mike Matthews Pool & Spa Service

3.0

Wow! If you want a Pool and Spa Company who goes "Above and Beyond" then this is the one!…read more Mike Matthews, the owner himself knew my client's hot tub custom cover order was delayed through the manufacturer. He specifically came up with the idea and offered to come out to my client's home ahead of time to clean the hot tub and put a temporary cover on to protect it from the weather. This was an incredible gesture that not only impressed my client and I, but the potential buyer of the home preparing for inspections. It's company's like this that you can count on and anything to do with a Pool or Spa- Mike Matthews is the first and only call I will make.

I'm sure they do good work but whoever the lady is that works their phones needs better…read morecommunication skills. Lost a potential customer just because of that.

Terrell’s Pool Service

2.3

(3 reviews)

Don't waste your time. Use a trusted service provider. These folks will take your money and run.read more

Replaced a pool filter pressure gauge. Staff was cool the first visit providing advice on the…read morepool, which I needed as a new pool owner. Unfortunately in about six months the gauge stopped working again. Had an appointment for which they missed multiple times and they were not proactive in communicating about rescheduling. They finally made an appointment at least 2+ hours late, but I had left thinking it was another no show. Arranged payment for the repairs and they never showed after taking payment. Avoid especially if through a home warranty company.

Definitive Pool Company

I am so happy to share my story. I purchased an older pool from an individual and desperately…read moreneeded the instruction manual. Unfortunately I found out after the purchase that the pool was no longer made. I searched and searched online for this pool with no results. I finally contacted Definitive Pools. They spent 3 days assisting me and providing me with suggestions. I was finally able to obtain the manual with their help. I haven't even purchased anything from them, it just goes to show you what fine people they are! I would highly recommend doing business with this Company. You can be guaranteed exceptional service! Bob and Valerie Amato

Allen Pools

After using Aloha Pools for my install of in-ground pool. That was the worst mistake I have ever…read moremade. I contacted Allen Pools for my liner failure after 5th year, Aloha would not honor warranty so I contacted Allen pools. They were prompt, professional, best pricing for liner. I am very happy with the job they done. They installed the new liner and replaces all face covers and return covers. It is absolutely beautiful. I will be using them to install a slide and a Jacuzzi also for seasonal pool open and close service. If you read this review don't make the same costly mistake as I did, contact Allen Pools First.

From the owner: We put the custom back in customer. Allen Pools services include, but not limited too: swimming…read morepool installation; offer swimming pool openings and closings,: along with cleanings: swimming pool repairs and chemicals.

G & H Tree Service

(5 reviews)

G&H Tree Service did a great job of removing several large trees on my property. They offered a…read morefair price, communicated well about when they would begin working, ground all of the stumps below ground level and did a great job of cleaning up the debris.

G+H is the best! we've had them help us multiple times through the years. We see them frequently in…read moreour neighborhood which speaks volumes to how word gets around about their quality of work. Dwayne and his crew are dependable, extremely hardworking and absolutely great at what they do. It's quite fun to watch them work as a team.

Phinnessee Tree

Dependable, reliable, courteous, on time Pleasure to meet…read moreMatt the owner , David is a hard worker, Matt answered every text, showed up when he gave a time , he was honest and his estimate was fair. I cannot say enough, I highly recommend Phennessee Tree LLC. They say pictures are worth a thousand words.

Delta Tree Service

Great company! The crews are very professional and polite. Trust your experience with Delta.read more

From the owner: Delta Tree Service is a family owned business serving all of West Tennessee. We specialize in Tree…read moreRemoval, Tree Pruning, Stump Grinding, Land Clearing, Forestry Mulching and Utility Line Clearance.

Jackson Tree Expert Company

We hired Adrian to come out to take down 3 trees and trim limbs off others. We had quite the…read moreobstructed view from our back patio. We were concerned about taking down a few trees within our fenced-in area, because there was no vehicle access. This team of ninjas climbed the trees with ropes and harnesses to make sure they took down the trees in shorter pieces to avoid damaging our fence. They maintained great safety awareness, checking each other's equipment before proceeding. Adrian not only had familiarity with trees, but gave great recommendations to ensure certain trees in our yard were safe. Upon climbing one of the trees to cut some limbs, they discovered a large dead limb further up and cut it down to make sure it didn't fall in the future. They cleaned up after themselves very well. Once the job was done, we accidentally handed him too much money for the job. Adrian reminded us of the agreed upon price and handed the difference back to us: Honesty and Integrity. Would definitely recommend you hire them for your tree trimming needs.

From the owner: Jackson Tree Expert Company provides arborist tree removal, tree assessment, and more to Jackson,…read moreTN areas.

Lacy's 1st Choice Locksmith

They saved the day for me. Quick response, reasonable rates, got me back on the road in no time.read more

From the owner: Your choice for quality locksmith service done right the first time…read more Lacy's 1st Choice Locksmith, LLC has been providing quality automotive, residential and commercial locksmith services in the cities of Jackson, Humboldt and Medina, Tenn. as well as Madison and south Gibson counties. Available by appointment only on Saturdays!

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Alex M.

9 months ago

Cody is a racist POS do not hire this company. His wife is also a loser, they scam people for a living and hide in the church

Aqua Rapids - poolservice - Updated August 2026

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Do not use Denise. If she is a reflection of how the business is run then they all I can say is…read more"do to not trust anything they say's". It is not" bate and switch" it is complete B.S. about the job and what it status is. they will claim that everyone else fault as to why there are delays. Denise will make up a stories about everything, but the real truth is that she is in way over her head.. When it comes to the installers, they do not never show up when they say they are going to costing you delays in your project and money. They will make excuses for nondelivery and claim it is someone else fault, like the supplier not shipping the entire product or saying your contractor did not have his part done. The installation is second rate, they often leave parts of the job unfinished causing recalls and more delay. I only used them for tile work in bathrooms, I will not use them for the Kitchen, pantry or any other part of the house. If I have to Bring in someone from Memphis or Nashville and pay more money for less STORY TELLING, AND DELAYS I WILL. Go to a Big Box store before you use them.

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