Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.

Precision Pools is a life saver. I woken up up Friday to a half empty pool. I called my "former"…read morepool company that told me they had mentioned that the pool "water looked a little low" when they cleaned it that week. I wish I had thought to take the picture before I turned on the hose! The pictures show what it looked like after filling up for an hour! Quantum Pool said they "would see if the could get someone by in the next few days. In other words, they couldn't care less. I called Precision Polls desperate to find someone to fix the problem Dane took my call and was at our house in about an hour, immediately realized what was happening for the most part and fixed the leak before leaving. I had to ask him if he would take over servicing the pool! To say he didn't hard sell me is an understatement. Precision Pools is very consumer conscious about fees (even recommended that we drop to two visits a month until the weather gets hot again, saving me a ton of money. Dane in one day made me a fan and I already called someone I know at Quantom Pools to tell them about this Precision Pools and how easy they were to deal with. The really great thing is they also do landscaping work. I have found a company that can two jobs to replace people I have been frustrated with in the past.

Pool pump went out after just a couple years . Precision…read morePools came out and replaced the motor . He was professional , knowledgeable and very reasonably priced . All around good experience !

Hired for weekly cleaning. Fired them after first visit. They basically did nothing. The guys…read morethey sent were more interested in their phones than my pool. Horrible work, they stirred up the dirt and left! very disappointing.

New ownership has completely overhauled this company. Fast, professional, great work.read more

Wow! If you want a Pool and Spa Company who goes "Above and Beyond" then this is the one!…read more Mike Matthews, the owner himself knew my client's hot tub custom cover order was delayed through the manufacturer. He specifically came up with the idea and offered to come out to my client's home ahead of time to clean the hot tub and put a temporary cover on to protect it from the weather. This was an incredible gesture that not only impressed my client and I, but the potential buyer of the home preparing for inspections. It's company's like this that you can count on and anything to do with a Pool or Spa- Mike Matthews is the first and only call I will make.

I'm sure they do good work but whoever the lady is that works their phones needs better…read morecommunication skills. Lost a potential customer just because of that.

Don't waste your time. Use a trusted service provider. These folks will take your money and run.read more

Replaced a pool filter pressure gauge. Staff was cool the first visit providing advice on the…read morepool, which I needed as a new pool owner. Unfortunately in about six months the gauge stopped working again. Had an appointment for which they missed multiple times and they were not proactive in communicating about rescheduling. They finally made an appointment at least 2+ hours late, but I had left thinking it was another no show. Arranged payment for the repairs and they never showed after taking payment. Avoid especially if through a home warranty company.

I am so happy to share my story. I purchased an older pool from an individual and desperately…read moreneeded the instruction manual. Unfortunately I found out after the purchase that the pool was no longer made. I searched and searched online for this pool with no results. I finally contacted Definitive Pools. They spent 3 days assisting me and providing me with suggestions. I was finally able to obtain the manual with their help. I haven't even purchased anything from them, it just goes to show you what fine people they are! I would highly recommend doing business with this Company. You can be guaranteed exceptional service! Bob and Valerie Amato

After using Aloha Pools for my install of in-ground pool. That was the worst mistake I have ever…read moremade. I contacted Allen Pools for my liner failure after 5th year, Aloha would not honor warranty so I contacted Allen pools. They were prompt, professional, best pricing for liner. I am very happy with the job they done. They installed the new liner and replaces all face covers and return covers. It is absolutely beautiful. I will be using them to install a slide and a Jacuzzi also for seasonal pool open and close service. If you read this review don't make the same costly mistake as I did, contact Allen Pools First.

From the owner: We put the custom back in customer. Allen Pools services include, but not limited too: swimming…read morepool installation; offer swimming pool openings and closings,: along with cleanings: swimming pool repairs and chemicals.