We recently bought a home, and signed up with the same home warranty company that has covered our previous home in a different state for the 13+ years we've owned it.
Four months in at the new place and our hot water heater starts leaking from the bottom, and is about to fail completely. The home warranty co has no local contractors, so I have to find an Out of Plan Service Provider who is both willing and able to show up and do the work, and be patient enough to talk to the warranty company so that we can get reimbursed for paying out of pocket for the tank to be replaced.
Nice people you actually like having in your home. They were tidy, careful, didn't have to be asked to vacuum out the space before putting the new unit in, didn't leave trash, ding up the moulding, or any of the other -didn't have to happen- stuff I have seen contractors do over the years. They did a nice clean professional installation, and were willing and able to communicate effectively with our home warranty co.
In short, they were great, and we have a go-to local plumber now.
They have great reviews on their Facebook page, but I guess we are the first ones to review on Yelp. read more