This is the second time that we have used McCoy's for a plumbing problem, and they really have proved themselves again!! After I called McCoy's about an outside leak yesterday, they were on the job in less than two hours (whereas many plumbers will take 2-3 days to show up!). They very quickly determined where the leak was and had it repaired surprisingly fast, including filling the hole and carefully spreading the dirt!! The men were dressed professionally and were very friendly - with each other and with us. We highly recommend McCoy's!!! read more

We had a morning appt time (between 8-12) but they were running late and we really appreciated Brittany calling to let us know and offering us the opportunity to change our appt or keep it today and they would come ASAP. I appreciate that they knew we were waiting and valued our time also! Ben also apologized for the delay and got right to work servicing our AC units when he arrived. We have used McCoys for several years and will continue to do so due to the excellent service and courteous staff at McCoys! read more

Outstanding team that works together to not only get things repaired and working as they should as quickly as possible, but also be very fair in pricing and explaining the options you may have so you can choose the best direction without being pressured to do any certain thing over another. Completely satisfied with the entire process - they are a team that is ACES and is run like it should be! read more

I have been using McCoy's Heating and Air for 17 years now. They were recommended by one of the top commercial construction companies in Jackson,TN.. They have been outstanding in their service and recommendation of the appropriate system for our home. I would not go anywhere else!! Their technicians are some of the most knowledgable and courteous workers that we've ever had in our home. read more

Carl from McCoy's came out to do maintenance on our air conditioner. He was very professional, went right to work and did the job in the time frame we expected. There was a part that needed to be replaced and he explained that to us, quoted the price and installed it. McCoy's has always done an excellent job for us. I would definitely recommend them. read more

You really cannot go wrongwith McCoy's. They communicate and let you know if they are running late to make sure you can be there. The technician tells you about how long is should take to complete the work and then goes over the work in detail with you afterwards. I have trusted them for over 5 years and they are the best in Jackson. read more

Very prompt and professional service, which we especially appreciate on emergency and weekend calls for repair. Using their bi-annual maintenance plan we've been able to keep our 16 year old units running in top shape with lower utility bills. Very courteous and professional and we highly recommend. read more

I always receive great customer service and great hands on(techs) each time. One thing about them, they follow up with you to make sure it is as expected and as of the last visit each time has been a one time solution. Thanks for your great staff that always take care of my family... read more

Outstanding service. We have used them multiple times and they have always done an outstanding job. Brittany answered my call and was very helpful. Jared, the service tech was very professional and knowledgeable and came right out. I highly recommend McCoy's. read more

Ben is yet another in a long line of professional, competent, and friendly McCoy's folks who have installed, serviced, and worked on our unit. Give him a raise and don't let him go. Thanks a bunch! read more

Steven did an awesome job at locating our duct work that was not attached today. He worked diligently until he found the problem. He is a super nice guy! Thanks Steven! read more

Totally satisfied customer. Outstanding customer service. Judy is always so friendly and pleasant. Reasonable prices.

Steve was very professional and good at troubleshooting. Got the problem solved quickly and unit is cooling fine.

Great service and response time. Fixed my issue the first time. 2nd time in a row that I have used them.