I'd been using Chimney Doctor for several years now..the technicians are well trained in their…read moreprofession. Now it's time to fire UP the fireplace in a few weeks! :-)

I would not recommend they did a bait and switch on me. They told me one price over the phone and…read morewhen they came out, they doubled the price. I would not recommend they at all!!

Receny moved to Alabama and contacted Bob Anderson to clean my chimney. He was wonderful. As it…read moreturns out, he had cleaned my chimney MANY years ago and was able to give a bit of history on my house as well as the area. Bob's prices are very reasonable. He did an excellent job cleaning out the chimney filling up a fairly good-sized bag. I will keep his number handy and highly recommend him.

I called and set up an appointment to have my chimney cleaned. We set up a time, agreed upon a…read moreprice, and all was good. He arrived on time, was courteous, polite, and talked most of the time. 30-45 minutes later and he says the chimney is clean but I do have some build up that needs to be treated. Fair enough. Two or three days later I have a fire back in. The wood heater starts "puffing" filling the house with smoke. I open the house on a cold night and vent it out. Looking online, the symptoms are of a plugged flu. The next morning I text him again, tell him my issues and that I want to get him to come back it and hit it again. Even if I had to pay for a second trip. He wouldn't come. Said it was clean. Haven't advice for clearing a blocked flu but he was having none of it. Fast forward, I have removed a 5 gallon bucket of large, chunky creosote from the flu. The airflow is much better and I am looking for a chemical treatment. For $225 I got zero value, other than learning how to get on my own roof and clean my flu after giving away money.

Al did a great job cleaning our fireplace! He also gives great advice and we will be using him…read moreagain in the future!

If you need someone to clean, repair, improve your chimney's operation, I suggest Al the Chimney…read moreSweep. Al has taken care of our chimneys for over 25 years. His prices are very reasonable, he couldn't be more personable, and he takes pride in his work. Over the years, he has made suggestions that have saved us money. He doesn't replace the entire apparatus, if only one part is broken. When I wanted to solve a problem on the top of the chimney where two chimneys backed up to one another, he had a creative solution that cost far less and looked better than another bidder. He keeps the worksite clean, and keeps his appointments on time.

This company is always top notch- easy to book/communicate with, CLEAR communication, the people…read moreare crazy friendly and they never leave a speck of mess. They are thorough and are never pushy about up-selling you.

FANTASTIC SERVICE! Communicated with me B4 AND after the…read moreService. Were ON-TIME, Professional, and Knowledgeable. VERY IMPRESSIVE!!! My technician, Michael, was outstanding! He was personable, listened to all my concerns, explain to my satisfaction how my system work AND what I had been doing wrong (Yikes ). He was also easy & comfortable with my dog! I learned a lot today!!! I'm no longer intimidated by my gas fireplace and how & when to service the thing. Plus, it so much cleaner & prettier than before. I'm VERY impressed with Abbey Road, and exceptionally 'wowed' by Michael who was nice enough to walk me through my system like I was a 5 year old. Very nice guy. Thanks y'all!!! See ya next year!!!

I called Jon over the holidays and he had me set up within days. I needed an inspection and he gave…read moreme a combined rate for two fireplaces. Normally $95.00 per fireplace he inspected both for $125.00. His guys came over literally at 0800 on the minute like I asked. They helped me with some questions about my fireplace that weren't even in the scope of their job that morning. Super helpful and responsive. I recommend them.

I contacted this company on 4/30/14 for a quote on repairing a wood burning fireplace that a home…read moreinspector had noted had a couple of issues. Initially the owner (Jon Law) of the company wanted me to pay $150 to have the chimney cleaned, when I had simply requested a quote, knowing the work would likely involve the chimney liner be replaced, so having it cleaned would be silly. I reiterated that I needed a quote on work, not a cleaning, and he continued to pressure for a cleaning. Eventually, after telling me he would only give quotes to certain Realtors, he agreed to give me a quote for $95, which would be applied to later work. Finally! The tech who came to do the inspection was polite and courteous, and when I offered to pay him, he said the owner would send me an invoice. The owner then sent three text messages within an hour in efforts to get his payment. I'm a Realtor, I cannot always respond immediately and repeat texts are a very rude practice. I paid him the same day, but despite his demand for instant text response, he was unwilling to answer calls or texts for 5 days afterwards to let me know how long the quote might take or how the inspection had gone. When I could not get a response from Dr.Clean Sweep, I got a second quote from a company in Nashville (Ashbusters- which was free, prompt, and everyone was very polite), only to find out that the work Dr. CleanSweeps had proposed to do was not going to be up to code at all. Ashbusters in Nashville refused to do the same work he offered, even for more money, due to safety issues. I called Dr. CleanSweep back on 5/13/14 and 5/14/14 to discuss these issues, as well as texted asking for a response, and received no response at all until 5/19/14. After continual lack of responsiveness and rudeness from the owner, I opted to give up the $100 I had already paid Dr. CleanSweeps in favor of Ashbusters. The job in question was over $4000 worth of work, and had Dr. Cleansweeps been courteous and responsive, I would have given him the job without question. I am always very loyal to my contractors, when they are good. This job could have resulted in this company earning all of my business. Instead, I will recommend Ashbusters in Nashville.

Called to request service and they just told me they were booked far in advance and didn't bother…read moreto see if that worked for me. Called another company that was weeks out and gave them my business instead would suggest anyone reading to do the same.

This company is a complete ripoff! I paid $7,200 for sealing my home from rodents. They kept coming…read moreback because I constantly heard a party happening in my attic. Every few months they had to come back for a year. Sadly, you have to renew for $1,500. Because I kept having problems, they said I had to pay the $1,500 for them to keep coming out to fix the issue. What's worse? They admitted they didn't do a great job initially. Sadly, they don't stand behind their warranty and will keep extorting money from you. Yes, I still have squirrels in my attic and I'm out $7,200.

Thank you for showing up in a mask! As a healthcare provider I really appreciate this level of care…read morein a business. Everyone, from the owner, scheduler and repairmen were very helpful, professional and courteous. They came in a timely manner to fix what ended up being a minor problem. They also took the time to explain to me how to fix it myself if the problem resurfaced. I will definitely use them again!

Very reasonably priced compared to competitor quotes I received. My chimney was leaking due to all…read moreof the rain we had this past winter. The owner came over and gave a very thorough estimate with pictures showing my issues. He was very friendly and informative. We hired them for the work and they showed up on time with a full crew and made the repairs on the quote and then some. The price remained the same. No surprises. They cleaned up after themselves thoroughly as well. Highly recommend.