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    Mid South Pool Builders

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Mid South Pool Builders

    Pool installation

    Pool remodeling

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    8 years ago

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    Leslie's Pool Supplies - Free Pool Water Test Station

    Leslie's Pool Supplies

    (2 reviews)

    $$

    Bought a PENTAIR VS Pump in 2018, but did not realize it would not communicate with the thermostat…read morecontrol for cold weather. Returned the pump and bought the Jacuzzi P150. Fast forward to October 2020, pump motor is starting to make a lot of noise. Called Ashley at Barlett (who sold me the pump) and she directed me to Kat at Collierville Store. Cat got into the computer, found the date of purchase (12/7/18) and instructed me to call service with the purchase date. Repair/replacement may be covered under 2 year warranty. Called back later to get info on pool cleaning services and Cat had a reference at the ready. Two calls for servcie/help and both were handled well. Appreciate Cat helping me and providing the information I needed. Been using Leslies Collierville store for the past 10 years for pool supplies and service - Ashley and Cat have been great.

    BEWARE of online orders.Recently we went to our local Leslie's pool to purchased a pool pump. They…read moredid not have the pool pump in stock. They suggested we order it online. While we were in the store they ordered it. As I was leaving my son called and said the part we need he was not a pump was something else. I went back into the store and asked him to assist me with canceling the order and getting the part I needed. I was told I had to call or go online to cancel the order. I went to my car and I called the 1- 800 number and was told it had already shipped. I find it hard to believe that an order shipped from the warehouse in less than 10 minutes from the time the order was placed. Needless to say a week later the pool pump arrived at my house. I never opened it. I took it to the local Leslie's pool store. They were unable to return the item and they told me to ship it back to the original location from which it came. I went to the local UPS store and purchased a label and return it to the address as suggested by the manager at Leslie's pools. It has now been a few months and Leslie's pool refused to give us credit. They have the pool pump back in their possession as well as all documentation. They said they don't show it ever being received in the warehouse. The receipt I have has a signature where it was excepted on their dog. They are very uncooperative.We have emails where they have sent if we will send it back they will give us credit.tthey did not do so.. We contacted the credit card company. They told the cc company it was a nonreturnable item. They can't seem to keep their story straight. BEWARE

    Mid South Pool Builders - poolservice - Updated May 2026

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