I can't say enough amazing things about Jen Redmond (JR) at Heavenly Dog! She is truly exceptional, kind, professional, incredibly skilled, and one of the most attentive and thoughtful groomers I've ever met.
Our dogs are not exactly easy clients: Ruthie is a 130lb Newfoundland with a dense, high-maintenance undercoat that tangles easily, and Ghost is a 120lb Great Pyrenees who lives outdoors, is constantly digging, and proudly shows up to every appointment covered in the evidence of his latest patrol. And yet, Jen always greets them with kindness, patience, and a smile. She somehow always manages to send them home looking (and smelling!) absolutely wonderful.
Jen is incredibly gentle-especially with our elderly Great Pyrenees-never rushes, and takes the time to do the job right. If that means taking extra time, adjusting the grooming plan, or giving them a break when they need it, she does it without hesitation. She always does what is best to ensure our dogs' needs are covered until their next groom, including excellent hygiene cuts for Ghost and removing uncomfortable tangles for Ruthie. She clearly loves what she does and wants what is best for our dogs. Her love shows in the way she treats each dog like her own. I trust her completely and feel so lucky to have found someone who not only handles the size and quirks of our dogs, but truly understands them.
Heavenly Dog lives up to its name thanks to Jen. Her services are worth every penny, and I wouldn't take our dogs anywhere else! read more