I want to highly recommend Dr. Emily Martinson, AUD, PhD at the A&A Hearing office in the 5530…read moreWisconsin Ave, Chevy Chase Group. About a year ago, I bought the third pair of hearing aids that I had purchased in approximately 5-6 years. The two prior agencies with which I had dealt improved my hearing (the second better than the first), but I continued to have difficulty hearing, for example, in noisy restaurants and when listening to TV. Because my goals were, of course, to hear clearly and be part of the conversation when in a crowd, I responded to one of A&A's advertisements describing the superiority of their hearing aids. Indeed, they were, and I gladly purchased a pair. The service I received following the purchase was excellent. Over the past several weeks, my wife and I noticed that my hearing was again declining. As soon as we returned from a recent vacation, we had the good fortune to meet with Dr. Martinson. We found her to be remarkably knowledgeable, pleasant and compassionate. She clearly wanted to make every effort to improve my hearing and I am delighted to say that she did. I cannot recommend her highly enough. She is an exceptional credit and asset to A&A Hearing.

Dr Allison Blackmon - in her twenties- who refused to see me because I arrived 2 minutes after her…read moregrace period time ( 8:17am) showed such an arrogance, stubbornness and lack of understanding and compassion towards an 80 year person in pain that i could NEVER come back to her practice, let alone recommend her ! she should be in a different line of work! like work washing dishes! if she can even do that! i was actually on time when i arrived in her building but i was directed to the wrong floor , then to to the wrong office!

It all started when I called my previous audiologist to make an appointment only to find out that…read moreshe had retired. I was crushed. I tried to make it work with the new audiologist that took over the practice, but it just wasn't a good fit. I started looking for a new audiologist and took a different approach in my search and started searching on LinkedIn because not only was I looking for an audiologist that was experienced, knowledgeable, but more importantly, one that was black. At this stage in my life, having black doctors that can understand me, my culture and how my race and ethnic background correlates with and pertains to my health is important to me. After reading through a few LinkedIn profiles, I felt that I had found the perfect person, Dr. Leisa Lyles-DeLeon. I called her office immediately and luckily, I able to speak with her that day and from our first conversation, I was impressed. She was extremely knowledgeable, caring and patient in helping me to find the right solution for ME. She attentively listened and heard the concerns of both myself and my husband (who aren't always on the same page about treatment/devices when it comes to my hearing) and considered both traditional and out-of-the box solutions that would address all of our concerns but also work best for me. On a side note, I came in one day and she was helping an elderly patient learn to use his iPad to operate his hearing aid devices and my heart just melted. The level of attentiveness, care and patience she displayed pulled at my heartstrings because my grandparents played a big part in raising me so I have a soft spot for elderly people. Seeing this only further cemented my thoughts that I had found the perfect doctor for me. As far as the office experience overall, I really appreciated the extra precautions they're taking for COVID-19. They take patients' temperatures as they enter the office, they stagger the patients so that there's no overlap of people sitting in the waiting room and masks are required for all. Additionally, her facilities are nice and her staff is friendly. I can't express enough how phenomenal my experience has been with Dr. Leisa Lyles-DeLeon at Ascent Audiology. I've found my new forever audiologist!

Bought a $6000 hearing aid here. It all went fine at first. When it was time for a follow up…read moreinspection, I got a letter. I called the office to make an appointment. No one answered and I left a message. No call back. Called again a week later. Same problem. I wrote a note to the doctor to tell her the office was not functioning and asked that she call me. She never did. Now I have to find another provider to help me with the hearing aid. Those seeking hearing aids should keep this in mind. The follow up is just as important as the initial visits. But that wasn't my experience here

I had a hearing test here and everything went smoothly. The real reason I had to leave a review…read morethough: I think they have the BEST medical receptionist I have ever dealt with (young brunette woman). She was so polite on the phone with me but then ahead of my appointment I witnessed her deal with an absolute nightmare of a patient. She was extremely kind, helpful, positive, and even-keel with this grouchy elderly patient despite their gruffness. Give that woman a raise, there aren't many like her!

Went here for ear impressions for music IEMs. Manufacturer said they were not done even close to…read morecorrectly.

Dr. Gina Cravato has been my go-to professional for hearing services for 10+ years. She recommended…read moreOticon hearing aids in 2013 and tweaked them for me over the years. Then, about a year ago, I experienced a sudden and dramatic hearing loss in my left ear. Dr. Cravato suggested a cochlear implant and while I was nervous, she guided me through the process. Her support, deep listening, and encouragement over the years have made a world of difference. A shout out to Dr. Cravato and the staff at Hearing Associates of Northern Virginia for their professionalism and caring manner. I highly recommend this practice.

Hearing Associates of Northern Virginia has been extraordinarily helpful on every visit made on…read morebehalf of my 89 year old mother. What an extraordinary practice: kind, caring & competent audiologists; knowledgable support staff & an office well stocked with fairly-priced hearing aid accessories. When my mother moved from Florida to Baltimore, I went to this practice (not far from my home) to purchase new rechargeable batteries for her hearing aids. When I told the receptionist that the batteries were supposed to last about a year, but were not working after 5 months, she immediately consulted with Dr. Gina Crovato. Dr. Crovato told me that a recently identified defect in the hearing aid battery doors contributed to the loss of power & said she could replace them if I just brought in the hearing aids, which I did. My Mom had already seen another audiologist in Baltimore, who did not seem to be aware of this problem. My mother has since seen Dr. Kelsey Trinka, who is so patient, listens carefully and was able to make some needed adjustments in the hearing aids. My mother is slowing down & Dr. Trinka made sure she was comfortable & never rushed her. When another problem came up & I thought the warranty had expired on the hearing aids, Dr. Trinka took time to check the purchase/warranty papers from the Florida audiologist where the hearing aids were purchased, and verified with the manufacturer that the repair warranty is still valid for many months. I have accompanied my mother on multiple visits to audiologists in Pennsylvania, Maryland & Florida, as she moved. After her first pair of hearing aids were purchased in Pennsylvania, the audiologist said "See you in two years", as though her job, selling the hearing aids, was done. It takes considerable training & expertise to program hearing aids & I now understand that adjustments may be needed over several months to fine-tune programming as the wearer gets acclimated. This audiology practice is clearly committed to ensuring that the most up-to-date technology is working properly to service hearing impairment in a very patient-centered manner. I highly recommend this practice, because the purchase of hearing aids is not an end in itself; everyone needs competent follow-up support to make the most of that investment over time.

Always great, from checkin to checkout. Great front desk staff, superb Drs. Of Audiology. Helpful…read moreon selection/purchase of hearing aids, consistent support in using them.

Outstanding service from making an appointment to no stress check in and being seen on time!…read moreEveryone was friendly, helpful and professional. My hearing test was very thorough and the audiologist explained the results clearly to me. I was extremely happy with the service provided from start to finish!

I have been going to Hearing Doctors in McLea for 9 years. I made an appointment with Dr. Bivone…read morewho is a great Audiologist, However, When I got there I was assigned to Dr. Barry whom I never met before. Dr. Anzola altered my appointment with out telling me. I was forced to see Dr. Barry, instead of Dr. Bivone. Altering the appointment is not acceptable nor professional. Should be a patient first.

I have been a highly satisfied customer of Hearing Doctors since 2015. They are the best at…read moreeverything an audiology business should do. They have always given me the best services, best prices, and best products. Go no where else!

My 96 year old boss needed a new hearing aid charger. I was happy to find that The Hearing Doctors…read morein Rockville had one for sale. The receptionist told me I could bring it back for any reason. When I brought it back however, I was told by a different staff member that there would be a $75 restocking fee and that the person I spoke to was new and should have told me about that policy. Despite their failure to train their staff properly, the doctor made the decision to take advantage of a senior citizen and refused to waive the $75 restocking fee. Shameful and outrageous.

I- to whom needing a hearing aid or two- Came as a complete shock in spite of my friends urgings…read more So since my internist recommended Ascent - Off I went for a hearing test at 61 years young. When I arrived to this cozy, well maintained office a nice receptionist was most helpful as she answered all my before test questions. BringIng me an offered bottle of water, I was so pleased to be taken in a matter of minutes. When I found out I needed hearing aids -the staff could not be more accommodating. I just loved receiving my aids from Dr. Schwartz. She worked with me to get the perfect fit. She is professional and highly knowledgeable in her field. So glad I came here for the best of customer service. Liz Saz

Top Notch care by the Internal medicine team, Dr Alfieri, Dr MacK Nelson, Dr Driggers, Dr McCarthy,…read moreMs Sylvia and crew. Honesty, kindness, advocacy and patience with me not understanding; I've had some scary days and they are caring, honest, aggressive in pursuit of what's best for me and try to keep it light. I appreciate this hospital and this team. Each of these professionals should be recognized for going well above and beyond in this crazy complex case abs taking care of not just me, my family and others too. This is not a fun ride- but they are amazing.

This office is no longer run by Dr. Romano. When I look for medics care providers, I search for the…read morebest and Dr. Romano was the best. Since she's retired, my husband and I met with the new audiologist, but didn't feel comfortable using him as a provider moving forward.