My right eardrum was seriously degraded in combat over 50 years ago. I have known that a hearing…read moreaide was in my future, as my family grew tired of my ongoing..."What, what did you say" etc. etc. What I did not realize was that my left ear was in similarly poor shape. My internest recommended Audiology Associates, specifically Dr. Melissa Segev. Her reputation was stellar from a number of physicians that I interviewed in the Annapolis community, as well as several hearing aide users. I knew that I was in very capable care from the hearing test on. Two PhD audiologists supervised the 50+ minute exam, and carefully related the degree of deterioration in each ear. Dr. Segev then fitted me with the latest technology, yet not the most expensive. In my case "good" was actually great! Dr. Segev and her staff embody what a patient needs when making an investment in technology....she and her associates are knowledgable, competent, caring and easy to work with. Pardon the pun, but they "listen". After the initial purchase Dr. Segev made several adjustments as the brain has become sensitized to frequencies that it has not heard for years. Last Saturday my wife and I attended the Symphony, and for the first time in 50+ years I was able to hear each instrument, high and low pitch, clearly and with "round sound". Technology and Dr. Segev have restored what was taken from year when I was just 17 years old...my family and I both thank you!

My 4 year old had to go in for some testing and the doctors there were the best! They made her feel…read moreso comfortable, making the tests like games for her. I can't recommend them enough if you need to take a little one to get their hearing checked!

Fantastic service from Carol at the Front Desk to Dr. Raup. Carol was very efficient and very…read morehelpful. Dr. Raup was warm and engaging. He took the time to explain the tests and what my results meant. He patient answered all of my questions and had great suggestions for things that I could do to help with my early stage of hearing loss. Very impressed with this practice and give them my highest recommendation.

The Chesapeake Hearing center is in a medical building that hosts many other medical offices. They…read morehave a nice waiting room that also has a restroom for clients. The staff was super friendly and flexible. They called me when they thought the doctor was running late but it turned out to be fine. They explained everything pretty well for us and our son who was getting a hearing assessment. They did find an abnormality and explained it very well in terms we understood.

Horrible company! I have been waiting for four months for them to send my insurance claim in so I…read morecan get reimbursed for my hearing aids. I stupidity believed them when I was told I had to pay up front then would get reimbursed by my insurance. Don't even think about doing business with Advanced Hearing Group Annapolis or Timonium locations!

I have now been with Advanced Hearing Group and Dr. Krotz for over 5 years. After seeing several…read morehearing doctors over several years, Kristin was the very FIRST to diagnose my problems and provide me education and explanations that made sense to me. Her customer service and doctor bedside manner are exceptional, in addition to being a great communicator. Good hearing aids are expensive and she wouldn't allow me to purchase something beyond my need. Her products and service are unequaled and I can't recommend her more highly. And actually hearing changes your whole perspective on life. Kristin also saw and fitted my dad with hearing aids at the age of 93. It made him a happy man!

I've been seeing Dr. Pacheco for about 15 years now for my sleep apnea and he is wonderful…read more Extremely patient and great bedside manner! I've always had an easy time making appointments and dealing with the different offices I've visited as well. Highly recommend!

Very professional and classy. I was there because I had been subjected to a grenade explosion…read moreduring a safety test. I arrived with my 2 year old daughter in tow, as I had no babysitter. The doctor who gave me my hearing test didn't blink an eye. When I had to go into the soundproof booth, daughter started crying, so the doctor allowed her to sit next to her while my test was performed. She even let daughter wear one of her headsets. I had serious hearing loss, so doctor made some arrangements for me to be seen immediately by a colleague, who did some more tests. Again, he was not fazed by my daughter in tow, and everyone smiled. The testing done allowed me to make a worker's compensation claim. Sorry if this review seems gushing, but I was quite impressed, and believe good work should be rewarded!

I had an amazing experience at this office. As soon as I entered the clinic I was welcomed at the…read morefront desk. The check-in and check-out process was a breeze. I was called back to see the doctor in less than five minutes. Dr. Matthew Hilburn was great. He greeted me with a smile and handshake to welcome me to the practice. He actively listened to my concerns and showed great attention to find me relief with my symptoms. He ordered testing and was spot on with his observations of me and my symptoms. Amazing quality of care. The office is clean and has state of the art medical equipment. Dr. Hilburn shook my hand again when I left and guaranteed to find me relief. I felt really valued as a patient and I will be staying with this office for my ENT needs.

I will start off with saying I love Annapolis Hospital (Anne Arundel Medical Center)…read more Everything was going well until one of their doctors went on medical leave, Dr. Overstreet (she was the best). After she went on leave, we had a few appointments scheduled but my son became sick and we couldn't make it. Can't call during the weekend or close of business to inform them that you can't make it because they are not wired that way, fine. However, to be told that you can no longer come to the practice with no warning is beyond insane. They claim they left a voicemail, but the only voicemail I have from them says to call back so that we can reschedule. No warning. Following that, they added a note saying that he can no longer return. So, the lesson I learned from this experience is to bring my son to his appointment, even if he has the flu, COVID, or some other contagious virus. Notated!

After surgery I developed a dry cough and scratchy throat. Dr. Meeks was recommended to me to have…read morehim take a look. They took their time, found the problem and prescribed medications that solved the problem. Courteous and professional during my meetings with their staff.

Dr. Meeks was thorough in his explanation and apologetic for a late arrival. That part of the visit…read morewas excellent and professional. What wasn't so great was the system they have in place for trying to get your prescription. They supposedly automatically send it to your pharmacy. After two visits to pick up my prescription, one 5 hours after my appointment, the pharmacist had no record of a prescription being sent in. I called Anne Arundel ENT and after being on hold for about 8 minutes was put on hold again when they saw that my prescription was never sent. A terrible system and a big waste of your time. Just give me the prescription and I will get it myself. The method they use is useless.

Went in on a open house promo and everything went as billed. Test showed some hearing loss and…read morefactory rep explained a solution in a way we could understand. Placed an order that day.

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