My right eardrum was seriously degraded in combat over 50 years ago. I have known that a hearing…read moreaide was in my future, as my family grew tired of my ongoing..."What, what did you say" etc. etc. What I did not realize was that my left ear was in similarly poor shape. My internest recommended Audiology Associates, specifically Dr. Melissa Segev. Her reputation was stellar from a number of physicians that I interviewed in the Annapolis community, as well as several hearing aide users. I knew that I was in very capable care from the hearing test on. Two PhD audiologists supervised the 50+ minute exam, and carefully related the degree of deterioration in each ear. Dr. Segev then fitted me with the latest technology, yet not the most expensive. In my case "good" was actually great! Dr. Segev and her staff embody what a patient needs when making an investment in technology....she and her associates are knowledgable, competent, caring and easy to work with. Pardon the pun, but they "listen". After the initial purchase Dr. Segev made several adjustments as the brain has become sensitized to frequencies that it has not heard for years. Last Saturday my wife and I attended the Symphony, and for the first time in 50+ years I was able to hear each instrument, high and low pitch, clearly and with "round sound". Technology and Dr. Segev have restored what was taken from year when I was just 17 years old...my family and I both thank you!

My 4 year old had to go in for some testing and the doctors there were the best! They made her feel…read moreso comfortable, making the tests like games for her. I can't recommend them enough if you need to take a little one to get their hearing checked!

I can't say enough about how wonderful our experience has been wit Hearing Solutions and Dr. Lilly…read more she has guided myself and my elder mother thru her diagnosis of hearing loss and provided the best treatment plan to get my mothers hearing improved. My mom says her aides are very comfortable and she doesn't even know she's wearing them. The entire staff are always welcoming and knowledgeable. They've truly made a lasting impression on my family. We would highly recommend them to any and everyone needing Hearing Aides or Hearing testing.

They have helped me greatly in the past year I have been going to Hearing Solutions. Dr…read more Kostkowski is outstanding and attentive to my tinnitus issues. Made my life living with tinnitus manageable and my sleep even better. Many thanks.

Excellent audiology services for anyone wearing hearing aides. Staff very friendly and…read moreknowledgeable. I highly recommend this company

I chose this place to help find the best replacement hearing aides. Dr. Cole is really great. She…read moreobviously cares about customer service, and has a passion for helping people with hearing loss, 'live better'! She is extremely knowledgeable and makes you feel right at ease. I've had my new hearing aids for more than a year now, and am very happy with the continued service I receive and the great quality of the devices we selected! I've already recommended Dr. Cole to 2 of my friends and will continue to do so!

Professional staff and medical team. Very friendly. Great experience…read more The Doctor explained all procedures to us. Made my 6 year old feel very comfortable during the entire process. Highly recommend this location and practice.

If you have any questions about your hearing this is the office you want to go to. The staff here…read moreis amazing, friendly knowledgeable, and just glad to be there to help you. I highly recommend this office you will not be disappointed. I have a crazy work schedule and they have gone above and beyond to accommodate me. I can't thank them for everything they do for me. Thanks again

I walked across the street from Sunrise Retirement with my father's hearing aid to replace a part…read morethat was missing. It was close to closing time, but she helped me immediately and not only fixed the device, cleaned it but also gave me a full demonstration on how to use it, set up the "accessibility feature" on his iPhone. I was impressed and now my dad can hear me when I speak in the room and on the phone! So nice.

PCP recommended an ear mold. Audiologist was in med ins network and aware only office visit cost…read morewould be covered. First visit was the mold impression. In leaving, front desk advised payment required now in full for this visit, ear mold, and second visit to pick up the mold. Inquired reason facility was not submitting to insurance and only informed, I had to submit to insurance. No further clarification provided. Office visit cost high ($50/visit), suggest front desk training regarding medical insurance and customer service skills, and a friendly environment would be most welcoming for patients.

The Chesapeake Hearing center is in a medical building that hosts many other medical offices. They…read morehave a nice waiting room that also has a restroom for clients. The staff was super friendly and flexible. They called me when they thought the doctor was running late but it turned out to be fine. They explained everything pretty well for us and our son who was getting a hearing assessment. They did find an abnormality and explained it very well in terms we understood.

Fantastic service from Carol at the Front Desk to Dr. Raup. Carol was very efficient and very…read morehelpful. Dr. Raup was warm and engaging. He took the time to explain the tests and what my results meant. He patient answered all of my questions and had great suggestions for things that I could do to help with my early stage of hearing loss. Very impressed with this practice and give them my highest recommendation.

Great service. Dr Miller worked with me to find an aid that matched my requirements for blue tooth…read moresupport and also worked with my Samsung cell. I had to find a new provider and visited several companies and their approach was basically this is what's available, take it. Many vendors only had support for Apple cell!! Dr Miller actually called a couple manufacturers and found one that had an aid that met my requirements. Highly recommend Kaplin Hearing, who now operate under HearUSA.

I tried a hearing aid last year and after the 2nd one failed the same way I returned it. It was a…read moremajor brand. Shame was I really wanted it because it supported 4 programs and multiple Bluetooth channels. Started visiting area Audiologists for my new hearing aids I've worn aids for over 20 years and know what I want and what to expect to pay. Shopping was so frustrating. Seemed most just wanted to sell you something and send you away. One had 4 brands that met my minimal requirements, but charged the exact same price for any of them! Finally stopped in Kaplan Hearing Center (now DBA HearUSA). The Audiologist Ms Miller listened to what I wanted and asked the right questions. I had my current hearing graph so no testing was required. She could see what I needed. She went down the list of brands they carried and unfortunately the only one that met my requirements was the same brand I has just returned. She really wanted to help me, so asked if I would reveal where I got the ones that failed. I told her and she said "let me check something". She called the support line and discussed with a tech for quit a while and found the warehouse I got the bad ones from are a lesser quality with less features, and were an older model. With her very professional treatment and I would have 6 months to try it, I decided to try it again. She placed the order and in a week I went back for the fitting. The aids had 3 program functions setup by the Audiologist and unlimited programs I could create myself. She set the 3 programs as I requested and showed me how to use all the functions from my Cell. It was a very satisfactory experience and I'd highly recommend them. A year later and I still love the aid. It pairs with my cell, laptop and car radio. OH! And I get free batteries for life. Michael Hayes Ellicott City MD

I first saw Gail around 2014 after she had been seeing my mom for several years. Gail had a lot of…read morepatience with my mom, even though my mom sometimes struggled a lot with her hearing aids. Gail has been absolutely amazing! She made my initial adjustment to hearing aids as low stress as possible. She continues to show me many options to improve my hearing quality and to make life with hearing aids as easy as possible. Gail is always up on the latest technology and willing to try any and all adjustments to my hearing aids. I am now updating my hearing aids to connect with with my iPhone and the new technology that Gail suggested is great. In addition she is incredibly lovely. It's a family business and when I need back up, there are other family members to help. I would not go to any other audiologist. Gail is the best! I'm very grateful to have her and her family taking care of my hearing loss.

This was the third time we had to visit for my Mom's hearing…read moreaid. She could not hear and the doctor is booked. Office clerk asked me to come in so she can take a look and every visit is top service!! Thank you!

Over the course of visiting several audiologists in the area, My original impression of purchasing…read morehearing aids was that it was like buying a used car - no matter how you went about it once you left the lot you felt used. A friend recommenced Freedom Hearing Center and I prepared myself once again to feel "used". NOT at the Freedom Hearing Center. From the moment I walked in the staff was professional and extremely friendly. The business was very accommodating to work with my schedule (which is pretty busy). They were concerned more about getting me the help I needed over how much money I had to spend. They matched me to the perfect product and even gave me the opportunity to meet with the hearing aid company representative. Freedom Hearing Center has opened a new world to me, trust in their professional staff and honesty in pricing. Simply a pleasure to deal with.

The people at Freedom Hearing are amazing! Quality service and an extremely friendly staff. Until I…read moremoved to Arizona in May I had been going to them for my hearing aids for several years, where I purchased them from as well. When I would go in for my cleaning, I was always greeted with a smile from Rebecca and Amy, they are an example of what good customer service should be. The one negative about moving to Arizona, was leaving them. I really felt as though I was leaving friends. I am now struggling to find a new practice, which is very difficult, knowing they will never match Freedom Hearing. Giving them a five rating just does not seem good enough, I wish they had ten!