I first saw Gail around 2014 after she had been seeing my mom for several years. Gail had a lot of patience with my mom, even though my mom sometimes struggled a lot with her hearing aids. Gail has been absolutely amazing! She made my initial adjustment to hearing aids as low stress as possible. She continues to show me many options to improve my hearing quality and to make life with hearing aids as easy as possible. Gail is always up on the latest technology and willing to try any and all adjustments to my hearing aids. I am now updating my hearing aids to connect with with my iPhone and the new technology that Gail suggested is great. In addition she is incredibly lovely. It's a family business and when I need back up, there are other family members to help. I would not go to any other audiologist. Gail is the best! I'm very grateful to have her and her family taking care of my hearing loss. read more

This was the third time we had to visit for my Mom's hearing aid. She could not hear and the doctor is booked. Office clerk asked me to come in so she can take a look and every visit is top service!! Thank you! read more

My audiologist is Tricia Terlep. Can't say enough positive about my experience with her. She's a lovely person to work with, knows her business, is attentive and patient. The office is clean and attractive and front desk staff are courteous. read more

Absolutely great service with lots of information and customer focus. I am so appreciative of their seamless process. My doctor (Dr. Wohar) explained everything in detail and saved me a small fortune by reprogramming an existing device rather than upsell me an unnecessary new product. Very much appreciated everything at Potomac Audiology! read more

We love Dr. Terlep she's been my kids audiologist for the past 10 months and I can't explain how helpful she has been. My kids love going to get their hearing tests done at Potomac audiology and never complain. read more

Dr Linn and her staff are the best audiologists in the US. She had the BEST real ear measurement computer ever made. Without that computer tuning hearing aids is a 'crap shoot'. No wonder so many hearing aids lie in drawers instead of ears. Wake up!!!! read more

My mother-in-law switched to this practice after having great difficulty with her latest hearing aids. They have improved my mother-in-law's situation dramatically - and the practice is just plain easier to deal with. They are always willing to schedule things at the last minute and we are grateful we've found a wonderful provider. read more

I have tried other audiologists but there is no one like Dr. Linn! She really knows her stuff and will go out of her way to accommodate your needs. She programmed by hearing aids perfectly and now I love them! If you've heard of Real Ear measurement, she uses a system that is far superior to the others on the market. Previous programming by others didn't come close. 15 minutes with Dr. Linn and my hearing aids were tremendously improved. Not only that, but she quickly fine tuned other programs so that my aids now work far better in noisy environments and with music! I couldn't be happier. On top of that, her prices are very reasonable and she even makes house calls! read more

High ratings online so I called and gave info ...made an appointment. Day of appointment I didn't know where to park so I called and asked. I was informed that I "wasn't on the schedule". Lady told me she was " Sorry" and laughed.Real professional...perhaps they are the ones in need of a hearing aid. Rude and cocky that they cornered the market with either real or imagined reviews. I'll go elsewhere. BIG ZERO for waste of a days pay. read more

I saw Dr. Terlep at Potomac Audiology. She was really terrific. Competent, kind, great at asking for and answering questions. I was quite nervous about going to get hearing aids and she put me at ease. I am extremely happy with my new hearing aids. They are enhancing my quality of life and I would highly recommend going to this practice. Peaceful, organized, trustworthy, patient-focused. read more

Every aspect of dealing with this office was wonderful. The staff are friendly and Dr. Linn is very thorough. I especially appreciate that they have Sat hours. read more

This is a highly competent, professional and friendly business. I've been a patient for 5 years and have never been disappointed. I without hesitation recommend Potomac Audiology. read more

I'd like to brag on the folks here at Potomac Audiology for a minute... They are fantastic people! I had an appointment to make custom in ear molds for a set of in ear monitors, and they answered all my questions flawlessly while completing everything in 30 minutes. The molds that I needed were extremely detailed and the team did a great job. Now the kicker is that I made a follow-up appointment one week later because the molds didn't replicate exactly what 64 audio needed. I came back to have them completed again, and I felt like we were a perfect team. We talked through a game plan and also how the molds could be perfectly formed to the necessary specifications. In my honest opinion, the second set were picture perfect molds, they couldn't have fit better and were exactly what 64 Audio needed. In addition to the molds, I learned that my left ear canal was smaller than my right, afterward, they tested both ear drums to make sure they were still functioning properly and they also taught me a bit about ear anatomy! Not to mention that this was also completed with hardly any wait time, and again, only about 30 minutes before I was out the door. Oh and did I mention that I wasn't charged for my second appointment? Truly a top notch customer first establishment. High recommended! read more

Wow, what a great office. I thought the place I used to go to was great, but Potomac Audiology is even better! Their tests are more modern and seem technolgically enhanced from the place I went to before. Kathleen is VERY good at what she does. I have sudden sensorineural hearing loss in my right ear. She is so thorough with the hearing tests. She asks questions that I had never been asked to which helps me get better results with my hearing aid. I'm above and beyond amazed at how much she is helping me. I highly recommend Kathleen, she is really good at what she does! Thank you Potomac Audiology!! read more

Please note that this is my second review. I called on Friday to see if they were open this weekend. Gail Linn answered and gave me an appointment that afternoon. i wasn't looking forward to this as I thought I had broken one of my hearing aids so I anticipated a major expense at a bad time. When I described the issue to Gail, she immediately suspected a wax build up in my ears. She easily resolved that issue at a very minor charge. It is a pleasure to deal with knowledgeable professionals who always smile! read more

Highly recommended, very friendly staff and quality service. The lady at the front desk is very helpful.

Excellent and responsive service. Gail goes above and beyond in helping to find and tune the best hearing aid. Can recommend at the highest level read more

I am a physician with mild, going on moderate, hearing loss. I have consulted with academic experts in hearing loss at Harvard Med and other places over the years. I am now really needing help and Dr. Linn is extremely knowledgeable and super competent, explaining every step to me succinctly and clearly so I thoroughly understand what I need, why, and what all the alternatives are and what their good and bad points are-there is no comparison to my interactions with another local hearing aid distributor. You can't go wrong with her. She is kind and compassionate as well as super competent! read more

In June I visited Potomac Audiology in hopes that hearing aids would correct my problem understanding what people are saying, particularly people with thick accents and when trying to converse in Spanish. Dr. Gail Linn performed a very thorough hearing test and fitted me with Phonak hearing aids. She thoroughly explained the test results and said that my actual hearing loss was fairly minimal. I loved the Phonak technology and found that they were comfortable and discreet to wear. I got some benefit from hearing higher pitched sounds but found they were not much help in understanding what people were saying. Over the next six weeks I saw Dr. Linn several times and she made adjustments to try to improve their usefulness. My insurance company covers the full cost of the hearing aids but I was concerned that I might purchase them and then not use them very much. Dr. Linn agreed and advised me to wait. She felt I wasn't getting sufficient benefit to waste my health care dollars on them at this time. Given my age (71) she felt I might get more benefit from them in a few years if my hearing deficit continues to worsen. I felt she gave me excellent advice and was comfortable with this decision. Dr. Linn was not only very competent and experienced but also honest and ethical. She could have gone ahead and sold me the hearing aids but instead had my best interests at heart. She is without a doubt one of the best medical advisors I have seen. She always communicated very clearly with me and she gave me the best possible assessment and advice. I recommend her highly and, should I have continued hearing loss in the future, will definitely return to Potomac Audiology to see her. read more

Really the best service and the people who work in this practice are the most caring and professional providers. They are friendly and really care about you! I love going there. read more

Dr. Linn and her staff are the best. Ease of appointments, seeing you in an emergency, caring about your hearing issues - she's a 10 out of 10. read more

What I like about this practice is how patient they are about helping you to find the right hearing aid for you, and then once you have it, they continue to work with you to adjust it to your needs, and changes in hearing and lifestyle. I had tried hearing aids from other providers, and had really given up on them. It seemed I'd get a brief "free" trial period during which they really weren't properly adjusted and didn't significantly improve my hearing, and would return them to the provider, assuming they weren't the solution to my problem. None of those practices informed me of their ability to make numerous adjustments to improve performance of the hearing aids, or offered to make them for me. When I sought help at this practice, they were very generous about allowing me longer trial periods, during which I was able to try out a selection of hearing aids until I found one that was suitable. And then I was invited to return to the office for multiple adjustments to the device. This solved the problems I previously had with hearing aids, and enabled me to finally get the help I needed. I've been using mine for two years now, they have improved my life a lot, which only happened because they were so generous with help and adjustments when I was getting used to them. So many people buy expensive hearing aids which they end up not using because they weren't properly fitted or adjusted. That wouldn't happen in this practice. read more

Dr. Gail Linn is an outstanding and compassionate doctor. I've suffered from a progressive hearing loss for years, and after finding Dr. Linn, my hearing loss has been treated honestly, professionally, and with compassion. I lost my hearing from reactions to medication prescribed by another doctor, and as a result I have a very difficult loss to correct with hearing aids. I've had several types of hearing aids before meeting Dr Linn but Dr. Linn fitted me with Resound hearing aids and spent an amazing amount of time adjusting them for maximum benefit. I have since moved out of the area, but wouldn't consider using any other provider. Her competent advice is second to none, and she never advises upgrading hearing devices unless absolutely in the patients best interest. Rather she works with you to adjust them. Even though I was willing to purchaser stronger hearing aids, she advised me that what she gave me is still the best option for me at this time, with no need to purchase more. She always has her patients best interests at heart. She is the top of her field, with up to the minute expertise in this changing field. Her proficiency with today's technology combined with her inexhaustible patience and ethics make her the best practitioner in this often greedy field. read more

Dr. Linn and her staff have improved the quality of my life and of course my hearing tremendously. I have been ignoring problems with my hearing aids for years. I was on the verge of scheduling surgery on my left ear but decided to see Dr. Linn first. Thank goodness I did. She confirmed that new hearing aids would serve my problems and save me from undergoing surgery that may or may not have been effective. At my first appointment, I was impressed by the modern technology she uses at her office. The hearing aids she fit me for were extremely comfortable and I love listening to podcasts, audio books and answering phone calls through them. Dr. Linn has early office hours even on weekends and she returned my phone call quite quickly when I had a question. I've been dealing with a hearing loss for 30 years and seen many doctors in Washington D.C., Maryland and Miami. Dr. Linn is the best. Parking is easy and convenient.. read more

Absolutely the BEST AUDIOLOGIST!!! Dr. Gail Linn tested my mother's hearing and re-calibrated her hearing aid. In just minutes, I went from shouting at my mother to normal conversation! My mother is so pleased to be able to hear again. It is important for her safety, social enjoyment, and intellectual stimulation that my mother have as much hearing as possible. Dr. Linn is one of very few that measures the hearing. She does not just sell you expensive hearing aids that don't work. Dr. Linn is very pleasant and personable, and she makes it very easy to ask questions. The office is conveniently located in Rockville, MD. The street address is 11300 Rockville Pike, Suite 105, Rockville, MD 20852, but the building entrance is on Security Lane. There is a parking garage in the building and plenty of metered parking on Security Lane and Woodglen Road. The building and Dr. Linn's office are handicapped accessible. read more