I walked across the street from Sunrise Retirement with my father's hearing aid to replace a part…read morethat was missing. It was close to closing time, but she helped me immediately and not only fixed the device, cleaned it but also gave me a full demonstration on how to use it, set up the "accessibility feature" on his iPhone. I was impressed and now my dad can hear me when I speak in the room and on the phone! So nice.

PCP recommended an ear mold. Audiologist was in med ins network and aware only office visit cost…read morewould be covered. First visit was the mold impression. In leaving, front desk advised payment required now in full for this visit, ear mold, and second visit to pick up the mold. Inquired reason facility was not submitting to insurance and only informed, I had to submit to insurance. No further clarification provided. Office visit cost high ($50/visit), suggest front desk training regarding medical insurance and customer service skills, and a friendly environment would be most welcoming for patients.

I really enjoy writing reviews like this. After moving to MD, I needed to find a new audiologist…read more I've had many audiologist over the years, but Abigail Ritinski at Hearing & Balance Solutions is by far the best I have ever had. She is extremely knowledgeable, caring , understanding of her patients needs and goes above and beyond to ensure that her patients needs are met. I will be needing hew hearing aids soon, and Abigail is the only provider I am going to. No need to shop around. Hands down the best.

Great experience with all. The staff and doctors all were wonderful…read more I first started by signing in and then seeing Dr. Wellman for a very thorough hearing test. I then saw Dr. Park for a Vertigo problem that happens periodically. He seems to know his stuff. All went well. Great team of professional people.

I called ENTAA Care and the person booking the appointments was in such a rush to get you off the…read morephone, not empathetic at all. I asked to be put in a cancellation list and was told that I needed to call every day to verify if they had openings.

I apparently made an appt. with them about 2 years ago. But…read moreunfortunately, their policy is... if you request an ASL (American Sign Language) interpreter for the appt. and then cancel it, you are forever banned from getting services from this place. It appears that their policy is that if you need to cancel an appt., you must inform them no less than 72 hours. That is unreasonable because hearing people can cancel up to the day before any doctor's or other audiology appts., but not this one. No one can control what's going on in their lives and then they get punished for it. They discriminated against the Deaf for being Deaf. They say they had to pay for the ASL interpreter even though I cancelled. Well, that's not my problem.

My experience with Audiology Associates in Glenn Burnie was absolutely atrocious, and somehow…read morecontinues to be over nine months since I refused to ever go to them again. Tl;dr: (1) They completely misdiagnosed my son's hearing loss, costing us vital time, (2) After three visits they failed to ever successfully complete a single ABR, (3) Ten months later they are still submitting claims to my insurance company, despite the claims initially being paid, and (4) Speaking with another parent we learned that they also misdiagnosed their child years before, leading to her not receiving necessary intervention until she was several years older. As background, my son was born five weeks premature. We scheduled his ABR for the week of his due date, just days after he was released from the hospital; we told Audiology Associates this information when we scheduled and we told the audiologist Dr. Deirdre Courtney during our initial interview with her. She still proceeded to do the entire ABR before suddenly realizing that him being premature meant she couldn't read his results. She asked us to come back in a month; we did so, and their computer crashed. She asked us to come back a few weeks later; we did so, and their computer crashed again. At that point Dr. Courtney informed us she was leaving the practice and asked us to follow her to her new practice. After three visits and over two months, we still didn't have any answers for our son's hearing loss, but luckily Dr. Courtney was there to inform us of his worst-case scenario in her expertise: no need for hearing aids, and we'd come back to see her around his first birthday to monitor language development. Needless to say we've since completed four ABRs at three different practices and my son is now recovering from bilateral cochlear implant surgery, a FAR cry from the "worst case scenario" Dr. Courtney and Audiology Associates presented us with their outdated and malfunctioning equipment. Thankfully, they came off as shady enough for us to run from them and find more professional services who aided us in the timely intervention my son needed. In addition to their faulty equipment (which was still operating on Windows XP, despite hitting its end of lifecycle support in 2019), the entire practice was run-down; they had to turn off the air conditioning in the building to run their diagnostic equipment at all. Later on, my wife learned a coworker brought her now teenage daughter there as a child, where she was similarly misdiagnosed, preventing her from receiving the intervention she needed until she was three years old. And even with all of this, I probably would have just let it go, except that now nine months from the last time I brought my son to this practice, they are still attempting to charge my insurance company, despite never actually completing a single ABR. Reviewing our records shows they've submitted the same three ABR services -- all of which failed! -- to our insurance company on four separate occasions. The first time they were paid, and the following three times they were appropriately denied as double-billing. At this point I don't know if it's fraud or just incompetence (and there's plenty of reasons to suspect incompetence), but I'm done being nice about them. I could not recommend this practice less. I actively hope and pray this review reaches parents considering taking their children to this practice. If you are in a similar position to what my family found ourselves in, with a child failing their newborn screening, please, please avoid these people and take your child to the Maryland School for the Deaf's Audiology Department in either Columbia or Frederick. The experience was a night and day difference, in terms of the professionalism of the staff and audiologist as well as the equipment. On top of the phenomenal difference in quality, the MD School for the Deaf does not charge for any services; I could not have been happier to make a donation to their school after they rescued us from the horrible position Audiology Associates and Dr. Courtney put us in.

If you paid cash for a hearing aid at this location, you had better check your insurance. First my…read moremother paid cash and the manager took along time to reimburse my mother. My mothers insurance paid for the hearing aid. Secondly my mothers hearing aid had to be repaired. This company Billy Jo manager gave my Mothers hearing aid to another Doris Williams who had dropped off her hearing aid around the same time for repair and said my mother and I had picked it up. I requested copies of the papers. The signatures are completely different. I had to go to the office to ask Billy Jo to call the other number who happened to be the other Doris Williams. She requested that the other Doris Williams come in on Monday snd said she would get back to me after Monday. What is her plan to give my mother a hearing aid that has been in someone else's ear. Office is unprofessional. Manager didn't even apologize for mistake. I called the other number on my mothers information and she confirmed her name snd that she has a hearing aid that does not work. To top it off manager Billy Jo had asked my mom to pay an additional $500 to replace hearing aid . How many other elderly people have been scammed. I called her manager Tony Hahetporn several times and he never called me back. Not really sure if this is her manager. The number she gave me has her vm on it. Shady business. Plan to report to Maryland Insurance Commissioner. It had taken 5 months and I had to take off from work to deal with this . My 87 year did mom still does not have a hearing aid

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I really like Dr. Katz. My initial visit to him was very comprehensive. All initial physicals are…read morethis way, I suppose, but I was impressed at how much time he took to talk to me and sort of find out who I am from a medical perspective. His manner is calm, competent, and thorough. Subsequent visits have been the same: the waiting room might have many patients, but when it's my turn to be in the office, I feel like I have the time I need to talk to him about my concerns. I have never felt rushed in my appointments, and because I am not feeling pressured about time, I am better able to express my concerns and have a productive, efficient visit. I don't get rushed out of the office thinking, "Shoot, I meant to ask about this..." By the way, you might get his answering machine sometimes when you call the office to make an appt., but they always return my calls very quickly -- last time they called me back within about 15 minutes.

I have Seen Many Doctors in my sixty years. None have been as attentive to their patients needs as…read moreDr. Katz. Mark Harpe Annapolis MD