It all started when I called my previous audiologist to make an appointment only to find out that she had retired. I was crushed. I tried to make it work with the new audiologist that took over the practice, but it just wasn't a good fit. I started looking for a new audiologist and took a different approach in my search and started searching on LinkedIn because not only was I looking for an audiologist that was experienced, knowledgeable, but more importantly, one that was black. At this stage in my life, having black doctors that can understand me, my culture and how my race and ethnic background correlates with and pertains to my health is important to me.
After reading through a few LinkedIn profiles, I felt that I had found the perfect person, Dr. Leisa Lyles-DeLeon. I called her office immediately and luckily, I able to speak with her that day and from our first conversation, I was impressed. She was extremely knowledgeable, caring and patient in helping me to find the right solution for ME. She attentively listened and heard the concerns of both myself and my husband (who aren't always on the same page about treatment/devices when it comes to my hearing) and considered both traditional and out-of-the box solutions that would address all of our concerns but also work best for me.
On a side note, I came in one day and she was helping an elderly patient learn to use his iPad to operate his hearing aid devices and my heart just melted. The level of attentiveness, care and patience she displayed pulled at my heartstrings because my grandparents played a big part in raising me so I have a soft spot for elderly people. Seeing this only further cemented my thoughts that I had found the perfect doctor for me.
As far as the office experience overall, I really appreciated the extra precautions they're taking for COVID-19. They take patients' temperatures as they enter the office, they stagger the patients so that there's no overlap of people sitting in the waiting room and masks are required for all. Additionally, her facilities are nice and her staff is friendly. I can't express enough how phenomenal my experience has been with Dr. Leisa Lyles-DeLeon at Ascent Audiology. I've found my new forever audiologist! read more