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Healthy Smiles - Springfield

3.7 (3 reviews)
Closed • 8:00 am - 5:00 pm

Services - Healthy Smiles - Springfield

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Pediatric Dental Associates

Pediatric Dental Associates

(11 reviews)

It's been twice that I got unexpected bills…read more Basically the clinic does all the treatments they want and doesn't care what your insurance covers. After the check-up, they just bill you everything. Of course, they do ask you if you want the treatment or not. However, it's the PATIENT'S responsibility to know which benefit cover every year, every six months or no cover. If you don't know your insurance coverage, but you choose to do it. It's YOUR responsibility. They will not tell you this insurance covers or not because they don't look up ahead of time until they are doing their billing. They only care if they get paid. Same thing for returning. They don't care if you have previous records or not, and they don't want it. So, they can charge you if the insurance doesn't cover. Based on the billing lady said, "It's YOUR RESPONSIBILITY to know your coverage and which date what benefit you have used." The billing lady also said, "If you have any problem to pay in full, the doctors are very nice. They allow to make monthly payments." even though I could avoid those charges. By the way, the billing statement only shows the ending balance and doesn't have the detailed billing if the records of billing and the insurance payments are in different months. I guess I just had been so lucky that I didn't need to watch my insurance coverage so closely until now. Even though the doctors and hygienists are nice, they don't know why they cannot keep the patients because this kind of things the billing lady won't tell any one in the clinic. Or, that's the way they run the clinic. I just don't know.

I recently pulled my three children from this pediatric dental clinic. To avoid writing a novel…read moreI'll be brief . The hygienist was ironically unhygienic . We spent more time waiting in the room than we spent with the hygienist or dentist. The hygienist didn't even attempt to clean or offer fluoride to our youngest. Just gave us a goody bag and sent us on our way. I would give zero stars if allowed.

Lohring Miller DMD - Our office, on Coburg Road, right before Cal Young, next to Key Bank.

Lohring Miller DMD

(17 reviews)

I've been here twice now, and both experiences were great. Everyone here has been fantastic. I went…read morea far too long of a period without seeing a dentist before making my first appointment here, and they took great care of me. (The teeth cleaning wasn't that much fun, a lot of that scratching sound from getting the plaque off, not my favorite sound in the world, but that's what I get for not going to a dentist for so long and I'm so so so glad they had the patience to deal with it all. :-D)

Have you ever loved an office for the receptionists? Because I will and I do here. Don't get me…read morewrong, we've gotten great care in this office for years. I have a lot of damage to my teeth from a rough and tumble life, and harbor an innate fear of losing all my teeth, and dental work in general. They are so kind to me. The hygienists are friendly, the bright energy is the perfect distraction from what can be a really uncomfortable situation, and every procedure I've had done has zero problems after the fact. I use state medical and they treat my whole little family like people, not cattle as some offices do, with the equal care and attention they'd give anyone across the board. My boys are handled with enthusiasm and come out laughing. Getting them positive experiences with the dentist is really important. When they've needed more extensive care than this office provides, they work hard to make sure we're connected with the right services based on their experience. When we did have a problem with a different office the one time it happened, they were emphatically upset on our behalf and helped us remedy the problem, taking serious note of our experience for their own future dealings. That says a lot. Professional, clean, fast (so important) and patient with Ridesource clients, I can't say I love going, because it's the dentist, but I don't think I'll be changing as long as I'm in the area.

Healthy Smiles - Springfield - generaldentistry - Updated May 2026

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