I went to Apple Urgent Care for two reasons: the company operates my PCP's office and this office…read moreis in my neighborhood. I expected the same old, same old...an extremely long wait. I actually got to the location about 7:15am for an 8am opening. My kids were bored...I was immediately surprised when a staff member opened the door around 7:50am. My usual urgent care open exactly on time at 9am. I figured they let us in because it was cold. To my surprise, as soon as the three of us signing in walked in, they began assisting us. The two ahead of me were obviously repeat customers. To my surprise, the first person was called back before 8am!! Imagine that!! A business that runs BEFORE schedule. I hurriedly completed my children's paperwork because we all hate someone coming in after us, being called before us. I'm telling you...for my two children, we were inside the building for 45 minutes total, including waiting for a doctor's note!! I am simply amazed at their performance and careful attention to customer service. Everyone was extremely friendly and easy going. Apple Care EXCEEDED my expectations exponentially. I won't be going back to my former "go-to" urgent care. I will say the decor in the waiting room is outdated...The waiting room/lobby is also small but guess what?? You're in and out the way it should be!! I forgot to add: it may not last ok like it, but the place is extremely clean!!

Don't come here save your money and go somewhere else. Went to the doctors they provided medication…read moreand I went to the location and they said they had not received the order when the front desk lady said she sent them. I asked for a transfer due to closing time of pharmacy and I went to call the other pharmacy and no medication was sent. What if it was truly an emergency, ridiculous how they don't check store hours and send the information. Save your money go somewhere else with better attention.

I want to give praise and thanks to everyone at this Rapid Care office off if Avocad st. In Perris…read moreCa. Dr. Donna Hefner, Patricia and Erica were so very nice and helpful handling my injury! I give them an A+ in every category! thank you all very much- Scott McGregor.

Went there for a DOT, they completed most of physical without history completed. Then said no won't…read moresign off due to possible sleep apnea they read in my chart that I was going to be tested for in future AFTER doing a physical then would not give me my money back. The history should have been done prior to anything else to determine whether I would even qualify for DOT physical.

Went in for the shingles ugh if that wasn't bad enough I got a flare up just thinking bout going to…read morean urgent care and waiting hours. Not the case here! I walked in Perris community and I thought I was in the wrong building ha! not a soul but the receptionist. He informed me this is urgent Care lol and I couldn't believe no one else was in the waiting room!? I was in and out in 30mins including getting meds from the pharmacy upstairs. Mind you they did everything from a-z any other med facility would do. Vitals ect. Idk what they're doing right but they need to share the secret with every urgent care facility. I spent $65 for the visit AND meds.

Who is the practice manager or medical director I can file a formal complaint with? There's a…read morespecific doctor Who's conduct is extremely unprofessional discriminatory and should be taken seriously-- as an offense to our healthy. He has been disrespectful and made an experience that felt sexist on more than one visit. I expect basic professionalism and respect when seeking medical care. I would recommend others be cautious if they're assigned to him.

update. The doctor is a very good doctor. He knows what he's talking about and he cares for…read morechildren. However, the nursing staff and the receptionist are not the best. ( some) They almost seem like they have an attitude with you asking questions. It takes them a very long time to get back to you. Lab work is a pain because you have to actually physically call them to get the results instead of the other way around. (which nobody informed me off so when I went in and asked about it, I got attitude ) You're almost ignored when you walk in the waiting room. My first visit was great because I loved the doctor... However, I have been back three times and I'm not a fan of the front office staff. I called to ask a couple questions and was given attitude and was asked why I did not ask the doctor. (I most definitely would've asked if the doctors these questions if I would've known it was gonna take my daughter so long to get a referral to an orthopedic doctor... Didn't think that would take a week ) Absolutely no way to speak to your patients ladies. Hope y'all read your reviews and change your attitude.

José is RUDE. Every time I've dealt with him he's condescending. You have better luck taking you or…read moreyour family to a better providers office than dealing with that kind of supervisor/ management.

Great staff helpful, great customer service and Dr. Wang is amazing, they are always so helpfulread more

Greeting all the time very friendly explain all test and results office is clean love the staff and…read moredoctors good communication.

I've been looking for a GOOD medical clinic here in PERRIS and THIS IS IT!!!! Doctor is very…read morepatient, caring and personable. The Staff is friendly and always with a SMILE. As a NEW patient i am very HAPPY with the care i recieve from the TEAM here at this facility! Keep ot the GREAT job TEAM!! :)

Buena atencion limpio rapidos. Amables y luego luego te hacen los examenes y resultadosread more

They don't answer the phone unless it's after 230pm I work…read moreFT!! Im.off Sat Sun . They call me and leave a message the I call them back and say "no one called you" Wrong! They called me Monday 8/22/22 at 3:29pm. Why would they not document the phone call? How am I to make an appointment? Or call them to update them? I can not just dall and re dail...and redial. At least get a second phone line or someone else a person 2 and 3 needs to be hired to answer more calls. This is not right. Ppl leave MDs for this reason!

I had such a terrible experience with this clinic I was sexually harassed by the provider and my…read moremom was also a patient. And was diagnosed with cancer and needed a referral to city of hope and they took almost 2 months to even get it submitted correctly please for your safety so not come here !

PERFECT FOR PEOPLE WITHOUT INSURANCE. I'm so grateful for…read morethis clinic. Consultation fee was $35. Every other urgent care or clinic quoted me $150 and above just for the visit. The office was very clean and newly decorated. The receptionist made the check in process quick and easy. I only waited 5-10 minutes before being called back into the room to see the physician. We went for an infected nail bed and really just wanted a prescription for antibiotics. Although the visit was quick, I felt that all of our concerns were addressed. We did not feel pressured to receive any additional treatments like a physical or blood work but they were offered. Overall we left the office paying less than $100 for the visit + medications and spending only 30 minutes inside. YOU CANT FIND CARE LIKE THIS ANYWHERE ELSE!! Thank you to the staff for having this available to the community.

Friendly and polite front office staff. Answered all my questions. The provider was caring,…read morehelpful, explained all issues of concern with me. She loves her job and it shows in the care she gives. The visit went quickly. Complete physical was thoroughly done. And if you do not have insurance, you can pay out of pocket and it is affordable!! The office waiting room was clean and smelled refreshing. Patient room was the same. I would recommend this office to my family anf friends.

I moved from Oceanside and my old Dr.s office was NCHS, I did not realize that they changed their…read morename from NCHS to True care and reluctantly chose another office. I had a horrible time with referrals and visits at my new unnamed office in Temecula. Luckily I figured out that True Care in Perris was connected to my old Dr.s office. This office has been truly amazing with referrals to visits. Thank you Dr. Po and staff. I have even had exceptional help from Judith for my insurance and referrals.

Rudest reception desk I have ever encountered. I walked in, was never acknowledged, I stood at the…read morereception window for a few minutes as she finished her call. Never acknowledged me, never told me that it would be just a moment. Two stars for the lobby itself, it seemed clean and organized. But perhaps only because they just opened.