Tim's used cars auto repair has always done very good work his prices below average And is an…read morehonest man, I have always gotten at least two estimates and he always does the best of all others, His work is always 100% complete

This guy , Tim , apparently will jam you with a bogus car in a New York minute . I was going to…read morebuy a car from him . Turns out it had a "small" oil leak that he did not intend to fix , because it wasn't a big deal . Left a puddle of oil that had to be cleaned up after running maybe 10 minutes . I asked if it would take an inspection sticker like that . Tim said o yeah it wasn't a problem . Needless to say I did not buy the car because it really leaked too much to actually drive it around without fixing it . Tim said he would just sell it to someone else . My observation of low coolant plus the oil leak pointed in the direction of a bad head gasket . Tim was not even willing to discuss that ! So in the end I told him he was a shister . Some one is going to buy that car and get screwed .

Peter Keravich is the most honest car dealers our family has ever had the pleasure of buying a car…read morefrom. While buying a car can be very stressful, we had no pressure, and all good information leading to the purchase of our car. Peter is there for future questions or concerns, he does not disappear. We would recommend him to family and friends as a first stop in choosing their next used car.

just one of the best auto dealers I've ever dealt with hands-down,, didn't have a lot of money to…read morespend. Peter gave me two really good deals on vehicles recommend him highly.

I was happy with the service department of this dealership until 4 months ago. I went in for an…read moreoil change and software update. I waited in the customer area and went to the front a couple of times. The service staff were joking and using profane language in an area that should have been all about customer service. After the update the NAV system no longer worked. A few weeks later I brought the car back in to get this fixed. They said that I needed to change my whole panel to get this fixed and that I was lucky to have an extended warranty. I declined this and today downloaded software and fixed my NAV system. I will never use this dealership again.

So I'm having an issue with the uConnect system in my 2015 Ram switching sources. In other words,…read moreI'll be listening to my music via my iPhone with the bluetooth connection and it switches spontaneously to the AUX input and then switches to the Sirius/XM tab, which I don't subscribe to so it's one big long infomercial on why I should have a Sirius/XM subscription. So I go online and download the most recent software update to a flash drive and use the instructions to install the update in my car. Voila! Success! But this doesn't fix the problem. I call uConnect and they do a bit of trouble shooting and the problem still persists. I'm told I have to bring it to the dealership which is where this business comes in. I make an appointment specifically telling them this problem on a Friday so they say they can look at it Monday, so far so good. I drop it off Sunday night and specifically write my problem on those night drop envelopes telling them why the vehicle is here and what the problem(s) is (are). I get told while at work today that the car is ready. So my wife picks it up. Dropped 541 dollars because I needed the oil changed and the rear defroster re-glued. But the invoice says they charged 199.95 as 'labor' for assessing the uConnect issue. The invoice says that uConnect went to 4G service and that my 'version' is 3G. It also said I'm to call uConnect and they're supposed to send 'hardware' to reconnect. So I follow this advice and the gentleman at uConnect says that 'wouldn't have anything to do with what your telling me' and puts me through to the same number that told me I had to bring it to the dealer the first time. So I oblige this person and follow their advice which, big surprise, doesn't work and she tells me to bring it back to the dealer. Now I call this dealership back and tell them that uConnect did not agree with anything that they recommended. I also confirmed that they charged me nearly 200 dollars essentially to do....what? Labor? I wish I could make 200 dollars for making a phone call. I almost wouldn't care if the information was valid but as stated above, uConnect told me that's not the issue. So now I'm out 200 dollars and getting the royal run around if it wasn't obvious from my description above. To make matters even worse, the service guy on the phone started to say that they didn't really know what the problem with the radio was, even though I took great pains to write out the problem on the back of the drop box envelope. I think everyone is familiar with those envelopes? They ask for everything including next of kin? I guess, they just grab the keys out and throw all that vital information in the trash. Because again, it's not like the customer used it to communicate critical information about the vehicle's problems to you. And then of course above all, the veiled attitude that how dare I question their labor charge when they did absolutely nothing for that 200 dollars except make one phone call. As a 'conciliatory' offering, he tells me to bring the vehicle back and he'll 'take another look at it and won't charge me'. Gee, thanks, I really appreciate that. Because I have all the time in the world to bring it back to them to have another look at the problem they didn't address the first time they had it. I won't even mention that they didn't bother to top off my tire pressure even though I put that on the drop envelope too...oops, I guess I just did. Next time, just tell me to bring it to someone else who cares about the quality of work they deliver for the price they charge. It will save me a lot of time and aggravation.

I drive by 1st City frequently and my wife and I were in the market for a relatively cheap vehicle…read morethat will last my daughter a few years until she gets through college at least. I was pleasantly surprised to see a Hyundai parked out on the 'curb' that was the right price range (under 10K). When I inquired further, the mileage was great and the Carfax didn't suggest anything sinister. They let me take it for a test drive from Rochester to Lee to get my daughter so she could drive it back and see what she thought. It looked great, drove great and the Carfax looked good. After putting down a deposit, my wife, my daughter and I drove back the next day to complete the sale. Yes, they asked me about an extended warranty but I politely declined and they didn't push it. Charlie was so polite and the process was painless. I suppose that going into the process of buying a used car that there are going to be problems. My advice is this. Have you seen the prices of new vehicles these days? Are we genuinely ok with a 7 year auto loan now? I'm not. I'd rather buy used and pay for some repairs as it's STILL cheaper than the price of a new vehicle. And there's nothing worse than buying new and having problems that you keep having to bring it back to the dealer for. At least I'm not promised perfection with a used vehicle. Anyway, First City was a good experience for us and we'd go back there again.

Dealt with this place while they still had their Rochester location, it's so far been the only…read moredealership that I have been able to enjoy an experience with, trust, and recommend!! Thanks Todd, he was amazing and the finance lady I'm sorry I don't remember her name, she was TRULY exceptional!!! They do great work, and have fair prices! Hard to come by, these days! They do good things in the shop, and I'm sure there's probably little things might be missed, turning through so many cars (guy probably needs a raise, lol), but you can tell they really care about doing a good job! I have found them to be very reliable!! First dealership that hasn't been sleazy, trying to pull the rug out from under, lying through their teeth. THANK YOU!!

I have always gone to the same dealership for my vehicles and like to stay local. I needed to help…read moremy granddaughter purchase her first car fast and my usual dealership didn't have what fit her needs. Headed here and voila'! My granddaughter was treated very fairly, with respect and she was able to negotiate with the owners in a timely manner. We are so very thankful for the kindness and the owners working late to ensure my granddaughter's satisfaction. Thank you so very much. Highly recommend!

From the owner: Hall's Auto Center has been Family owned and operated for 55 years. We sell good quality Used Cars…read more No pressure sales.

Do not buy a vehicle from these clowns under any circumstances. I have a 2017 Toyota Tacoma that is…read moregarage parked with 26k miles on it. Rust is forming in the driver side door sill. It's an issue with Toyotas. I brought them in to have them fix it under a service bulletin. Toyota denied the claim as being too late - that's on Toyota not Rochester Toyota. However, the service manager never informed me of the decision despite me calling every week for a status update. In fact, he never once returned my call. I don't know if he knows how to operate a phone. The service techs all pass the buck. Very unprofessional.

Everyone was professional. They answered all of my questions and provided all the help I needed.read more

My father car was left here for a year and they did nothing to the car…read more There a couple of problems with this place The biggest one is there only one body shop / auto Mechanic that a big problem That I never existed The second problem is this place doesn't Return calls not even a simple text The 3rd problem is they dont keep you updated on your vehicles progress If this place wants to continue doing businesses the first thing is find more help and text customers back I had to bring my fathers car that I Inherited to another body shop its been a year and 3 months Ive been trying to get his car restored and she almost done. Its very unfortunate this place let me and my family done.

From the owner: Along with selling quality used cars and trucks, We are a full service automobile repair center. NH…read moreState Inspection Station.

My husband and I both had identity theft that tanked our credit score over 100 points in just a…read moreday. I just got online after working v to rebuild it and then de ided never mind. Ken Ellis from motor city called me and asked if he could help me get a car. ( mine the transmission was going fast and had no heat or air due to squirrels) i said we'll i need to tell you what's going on first then we can de ide. I told him what happened and he says I can get you in one. I said ok I have 2 jobs so I will need to find time. He sent me an email with his hours of working so it made it easier to go around that. I sent an email back stating the day and time. He was good to go. I got there and he did exactly what he said he would do and then some. I told him I needed a car that will fit a 4x8 piece of plywood. He did it! He is absolutely the person to go see if you need a car. Hes a miracle worker. Not pushy and is funny as he()! Ill post my car . Thank you Ken!!

I haven't purchased a car in 10 years. After a lot of research, I came upon a 2020 Lincoln Corsair…read moreat this dealership. It was priced approx $3,000+ below KBB. I sent an email inquiring about the vehicle. Tom was able to respond to me almost immediately. Tom was very helpful, pleasant, and best of all... not pushy. He was able to give me a great deal of information and plenty of time to make a decision. The entire process was relatively stress free. I definitely recommend a visit

Bought a car from here about a year ago, check engine light came on while on the way home from this…read morebusiness, the owner got it fixed but was not finished for a month after the purchase. The backup camera didn't work upon purchase and the owner promised to fix it which he didn't and instead paid us the cost of the part to take it somewhere else. We were also promised a 1 year drivetrain warranty which we did not receive. Fast forward 1 year and we have had all of the electronics stop working in the vehicle, replaced radiator hoses and oil lines, and are now looking at at $6,000 bill because the exhaust manifold is cracked. Do not under any circumstances buy a vehicle from or bring your vehicle here.

Crook, Rude, shady business that sells lemons to customers. Daughters first time buying a car, told…read morehe would repair the AC before the car left the lot, never did claiming part needed to be ordered. Countless calls for over a month and countless excuses and never fixed the AC. Radio also never worked in the vehicle. Little over a month of purchase, the breaks went as well as the heat shield fell off. Owner is rude, unprofessional and knowingly takes FULL advantage of people. Definitely reporting to better business bureau!