Scheduled with Tom via text. NO CALL NO SHOW. ..then he texted a few days later asking to reschedule. I reluctantly agreed. Then got ghosted again. But at least the second time around I knew better than to take the day off of work just in case. Just absolutely horrendous communication read more

Gave me a quote quickly (was the lowest as well!) Set up an appt and the job was completed with no issues. Great attention to detail and the result was great. The cherry on top was Headliners comes to you. No having to get a ride. Totally recommend. read more

New headliner needed for 1998 Mazda B3000. Contacted Thomas and an appointment was quickly scheduled today. John was our service technician and was on time as promised. John presented some options which were workable and made to best match possible. Work was completed in time and truck looks great! Quoted price was reasonable and well worth it! read more

Contacted Tom on January 11 and we scheduled the job to be on Monday the 13th at 12. It was slightly after 12 so I sent him a text if they are coming. He replied they are running late and instead of 1-2 it will be between 2-3. Shortly after 3 I'm texting again because no one came. I told him I'm concerned because originally he told me it would take about 4 hours to do the job. He replied that his partner John is on his way and the job would take 2-3 hours. John finally showed up at 4:30 and worked continuously until 7:30. I paid by credit card and asked Tom about the warranty on Tuesday and he told me that John was supposed to give me a receipt with the warranty. He told me that he would send me a receipt with the warranty. On Wednesday I asked him how long before I can get the receipt. No reply. On Thursday I sent him another text telling him I do not like being ignored and just because John finished the job and tom got my money does not mean the transaction is complete until I get the receipt with the warranty. I reminded him that I already had a bad experience with them showing up very late and did not want to have another trying to get the receipt. He replied that he was sick because of a covid shot on Tuesday and he put it in the mail on the same day he replied and I should get it in a couple days. I waited until the following Thursday the 23rd and at 2;05 pm asked him where is my receipt that you mailed a week ago....another disappointment. Since he never replied, I sent him a screen shot at 6;50 pm of him saying he would mail it to me and I should get it in a couple of days. I then told him that I was going to post my displeasure dealing with him and his company. at 6;51 I get an immediate reply saying he has my receipt and needs to know the year of the car and license plate #. I responded "Why only now?". He then made an excuse of taking care of his elderly mom and began putting the blame on John. I really do not understand how he got so many good ratings when my experience was totally the opposite of what people were saying. This could happen to you. Tom is very unreliable and is a failure at communicating to the customer both on being on schedule and submitting the necessary receipts. I was the one who had to initiate communication on when they are coming and where is my receipt. read more

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Tom has been very reliable, honest and gave very professional recommendations. The work of him and his team is very high quality and I wouldn't hesitate to recommend him. Headliners are no joke and it's important to have someone professional do them. He's been really fair with me and my job was fairly complicated. He's been great to work with. read more

Courteous, polite and great work. Was able to work around my schedule and had the patience of a saint since I kept postponing on him. Very nice guy. In all honesty I don't know how he remains in business with the prices he charges. He says he has no rent to pay as a mobile service and passes on the savings to his customers. In this day and age who does that??? read more

Most communication via Yelp. Crew arrived 20" outside of promised window. Color match a little off, but it was the only gray they had in the van. Headliner almost like when new. It is not as smooth as when new because the techs are manipulating the backing during the repair which makes sense to me. Only issues are that panels did get dirty from handling, I found a screw on my floor mat that may have not been replaced, and a couple of side panels look off centered when replaced. The flat fee of $550 was almost half of my other estimate, and everything works as it should. Therefore, I'm pretty happy with the result. read more

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This business kept my visors and never installed them, once he was paid in full. Unethical and irresponsible, we gave him more than a month of being patient due to a family emergency and was told he would finish up the job for weeks now to no avail! Steer clear do not do business with this company. read more

I needed my headliner replaced sent a message, received quote within hours and scheduled an appointment for the next business day. Thomas arrived when he said he would, told me what to expect and he did not disappoint! I recommend this company for headliner replacements. They are mobile and come to you. read more

Here are additional photos of the excellent completed job! Again, headliner service was professional and done right! Highly recommend for your headliner needs! read more

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People please save yourselves and look elsewhere. This guy is full of excuses and lies and didn't show up. I'm not the only one this happened to - read the reviews. I was too late and only read them after this fiasco today which I had to use a vacation day from work. I'm going to find a reputable shop to take car in to. It's really not an inconvenience compared to what this guy did to me. DONT CALL HIM!!!!! DONT DO IT!!! I'm read more

Call me back right away and gave me a very very good estimate. quality of work outstanding will definitely do business again thank you so much Aloha read more

Headliners referred me to either King's Upholstery in town or Al's Upholstery in Waipahu. Since I live in the Waipahu district I decided to call Al's. Very happy I did, Al gave me a awesome quote and did it that same day! Would highly recommend Al's Upholstery to anyone looking for an honest, great workmanship upholsterer!! Also, mucho mahalos for the referral from Headliners!! read more

Very reasonable and efficient. They came to me and were done in about 4 hours. Color match was close enough to the original headliner that I did not mind it was not exactly the same. Bang for the buck, I thought they did a great job. read more

Tom was very helpful and worked with us in scheduling appointment quickly. John was great replacing the headliner on Mercedes and explained everything to us. They came out twice because the first time the color didn't match the interior so John returned when the proper color came in. He worked until 7:30pm to get the repair done so we could use our car the next day. Definitely recommend them if you need headliner repaired. read more

Headliners Hawaii repaired the headliner in my Audi, and the technician who handled the job was fantastic. I am extremely pleased with the quality of the work and the appearance of my new headliner. The service was also very well priced for all the work that went into it. Highly recommend!! read more

Unreliable, schedule an appointment and you can't get service, waste of my time. Had an appointment scheduled and no show no explanation

They did any amazing job reupholstering my headliner for a fair price! I highly recommend this service if your car or truck is in need of a refresh. read more

Headliners Hawaii Mobile Service - Before - Auto Upholstery Near Me

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I had to take my headliner out to fix the sunroof so gave Tommy a call about replacing the crappy shrunken fabric. They showed up the SAME day and recovered the headliner in black (i didn't want the grey anymore because it gets so dirty). The guys did a great job and Tommy was very friendly. Sagging headliners suck, but you don't have to live with it, call Tommy and it can be replaced right in your driveway. read more

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Tom and his crew are the best automotive headliner experts. My Porsche Panamera headliner was loose and went by Porsche for an estimate and also to all my favorite upholstery places on Oahu - all the upholstery shops were afraid to upgrade a Porsche and the dealer wanted to charge triple of the standard ceiling liner update. I found Tom here on yelp, got a quick response and he replaced my nylon liner with Alcantara. He did it in a day and the install is flawless. Better yet -Tom used top material and charged 1/2 of what Porsche offered. Also -he gave me a sense of confidence he is an interior headliner specialist. Gotta say mahalo to Tom and his crew for improving the look of my interior. Mahalo. 5 stars for quality and 5 stars for integrity! When my Benz Needs a liner in a few years - I'll be back read more

If you need headliner restoration do not hesitate to come to Tommy. Him and his crew do an excellent job. He suggested to put black with Gray trim in my BMW and it looks awesome! Don't hesitate to take your car to these guys. read more

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I hardly ever do negative feedbacks or reviews but if someone makes an appointment and doesn't show, or doesn't have the audacity to text or message me back saying they aren't going to make it, but leaves me on READ after I message them, I'm gonna say something so other customers don't have to go through this. I cleared my schedule yesterday even though I'm in the middle of moving to another island. Never got a call or text of cancellation, but I did message him and he left me on READ. Also takes a few days to get back to your messages, why run a business. What a waste of time!!! read more

Headliners Hawaii Mobile Service - Auto Upholstery Near Me

Very happy with Tom and his crew. They did an awesome job changing my headliner in my Acura RDX. Would totally recommend Headliners Mobile Service!!! read more

Headliners Hawaii Mobile Service - Auto Upholstery Near Me

I had my 2003 Toyota Celica headliner replaced. They gave me choices of different colors to choose from. My headliner was originally a light gray and they asked me if I wanted to try and use black instead to add a color contrast. I chose to go with black instead of gray and it looks amazing! They did a terrific job! Thank you so much for the great work and price. read more

Tom and his associate were able to replace the old stock headliner on my car within a few hours. It was really convenient that they were able to come to me and do the repair work. My car interior looks great now. Here are before and after pictures. read more

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The new owner... also named Tom... they were easy to make an appt with.... and its super convenient that they come to your house to do the work.... plus it was cheaper then the other quotes I got AND he warranties his work for 2 years. Super happy with their work. Would definitely recommend. Just make sure you call or text their new number 808-425-7518 read more

Headliners Hawaii Mobile Service - Mobile headliner replacement. They have a new number... 808-425-7518... they did an awesome job... super convenient - Auto Upholstery Near Me

Great service, fast, clean, quality work, friendly, great price. I just contacted the day before and they scheduled me right away. Definitely recommend. read more

Tom was very knowledgeable and helpful. I took my Lexus IS300 to him for a door panel issue. The leather upholstery was beginning to fail, and he immediately went to work. He worked diligently on my issue until the job was done. I would definitely recommend Tom for door panel repairs! read more

I was looking for someone to fix the headliner on my car and I came across Tom's business. After leaving a message on yelp for a quote he was able get back to me right away. We arranged a meet up really quickly and he was able to get everything done under 2 hrs. Looks great and fast service! I definitely recommend! Thank you! read more

Repeat customer. High quality materials, exceptional workmanship and professional service!

My vehicle had a very old headline, was sagging, foam dropping everywhere. Called Tom and he came to my house in just a couple days. They only took a couple of hours and it was beautiful! Fantastic job! I would recommend him to everyone! Thank you Tom and crew. You are Amazing! read more

Made the appointment about 1 week in advance. Tom showed up about 1 hour after our appointment but said he had to pick up a helper as this was a large job. That's okay, he showed up, and they both worked hard out in the hot sun for about 3 hours. They did a great job and matched the color of the old headliner perfectly. He has LOTS of colors in the back of his van if you want a different color. I was very grateful as most places won't do SUV's. Fair price and can't beat the convenience of not having to drive and leave it at a shop. Thanks Tom and friend. read more

I had just bought my car at Tony Honda and did not notice that the headliner was sagging. I had the dealership fix it, but when I got it back, they left out the sunroof and had told me I had to fix that on my own. I called this service and was quoted $125. Once I got the material used for the rest of my headliner to match the sunroof, I was able to get it done here the next day. The work is flawless. I wish I had just paid to get my entire ceiling done here. I really recommend this service! read more

Headliners Hawaii Mobile Service - sun roof - Auto Upholstery Near Me

The entire experience with this service provider was a disaster. ~2 hrs. late for initial appt. w/no call to explain ~could not do installation within area provided: never informed beforehand concerning requirements to do the actual work so had to work off-site ~damaged a vehicle light during installation; offered to fix it, came an hour late & could not repair the light ~ never showed-up for subsequent appt. to actually repair the damaged light phone constantly goes unanswered & voicemail full, so no way to contact ~having to go to a "shop" defeats the entire purpose of a mobile service ~if I don't go to their shop, I will need to have the damage repaired at another provider & at MY expense ~never given receipt for cash payment for initial service ( actually done well) said using "a card" was a hassle, so I have NO guarantee for any work done This review won't be accepted, so I am forced to give a single star when I would use a negative if available. read more

Tom, replaced the headliner on my 2010 Honda Civic in Kailua. He did a good job and looks great! I would recommend and use his services again. He charged a flat rate of $200. Definitely feel I got my money's worth. Thanks, Tom read more

Thomas is a very talented & professional craftsman regarding headliner replacement. He is extremely thorough with assessment of the scope of work & details. I would recommend his services to all of my friends. He is easy to work with his pleasant demeanor & personality and dedicated to give his customers full satisfaction. His workmanship & materials are excellent in combination with his fair & reasonable cost. read more

TOP KNOTCH CUSTOMER SERVICE! Super quick to get an appointment and get my headliner replaced. This man also has the patience of a saint, as I took a while debating on if i wanted to just completely change the color of my headliner instead of keeping it the same color that came with the car. Super impressed with his work, and quick turn around time in getting my car done. He even gave my car a good wash down, which was much appreciated!! Can't wait to return to have our truck headliner done in the coming months!! 12/10 HIGHLY RECOMMEND read more

This guys is one JOKE. Set an appointment 1 week out called him the day before to confirm because he had already flaked on me in the past. Tom said he would be there the next day at noon. Didn't show up, didn't call. I tried numerous of times to reach out to him. Prior owner was way more reliable than this new guy Tom. Not sure how this guy stays in business. read more

I needed to replace my car headliner and after looking at some company reviews on Yelp I contacted a few of them for estimates. I decided to go with this company because the reviews were positive, the estimate he provided was reasonable, and he was mobile so he came to my home. He finished working on my car in the time he promised and am pleased with his work. read more

So I'm still waiting for my 9 am appointment and it's 11:30. I called this guy at 9:30 and he explains he's running late but will be there in an hour - no so. Not even a phone call. I called back again and got his VM - shocker. Forget this guy people and go somewhere else who will provide the customer service we all want. Very unprofessional. read more