I am a first-time user of mobile auto repair services outside of the Kia dealership, and I couldn't…read morebe happier with the experience! I needed my brake pads replaced but was looking for a more cost-effective alternative to the high dealership prices. I found Raj on Yelp, saw his great reviews, and decided to give him a try. The entire process was seamless: * Communication: Raj responded incredibly quickly with a transparent quote for both parts and labor. It was so nice to have a direct dialogue and get fast answers. * Flexibility: I felt I could get the parts cheaper myself using my military discount. I reached out to Raj about this, and he was completely fine with me providing the parts while he handled the labor. * Convenience: He had availability the very next day! Being able to book so quickly and have the service done right here in Ho'opili saved me a ton of time and stress. If you're looking to save money without sacrificing quality or convenience, I highly recommend Raj. He is professional, accommodating, and efficient. I'll definitely be reaching out to him for future maintenance!

Raj was quick to reply and easy to schedule as a mobile mechanic. He has since done work on two of…read moreour vehicles and is very professional, knowledgeable and experienced. Pricing is very fair especially for the convenience of coming to your location and the quality of work. If you need diagnostics and/or repairs hit him up.

My 2011 Honda CRV battery maintenance light went on, but I just bought a brand-new battery, and…read morethought nothing of it, and continued driving. Going home, multiple warning lights was going off, including air bag, brake lights, almost like Christmas tree lights. I started fricking out, and then the driver's side window does not open. I drove home safe and parked in the garage. Later, when I was going out, it was completely dead. I managed to jump start it, and it was fine. Not too long afterwards, it died completely. I normally to go to a mechanic shop but wanted to try something else. I went found on yelp, a mobile mechanic, with high reviews. As usual, yelp algorithm, gives three mechanics, but went to take my chance on Reliable Mobile Mechanic. I got in touch with Branden, and explained my situation. He was able to diagnose the problem, and fixed my car faster than I expected. His rates are very competive, and reasonable. If I went to a brick and motar shop, I would have to pay overhead for their rent, etc...In the end, I am glad, I used Branden, and will use him again for future car repairs. I highly recommend him, he easy to work with, and very customer service oriented.

10/10 would recommend using reliable mobile mechanic hawai'i! branden is incredibly knowledgeable,…read moregood with cars, patient, accommodating, and will explain everything he's doing which makes it really educational and makes me feel like i actually know what's going on with my car! the value is well worth it, the work is reliable, and i would recommend them to everyone i know!

I will forever be grateful for Marco's amazing service. My check engine light started flashing so I…read morecontacted him right away. Within 15 mins, he was already there with a tow truck. He got my car fixed within 4 hours and I was able to get my car back same day. There's no other mechanic I will bring my car to. Marcos is the BEST.

Marco did diagnostics on my car and he does ACTUAL diagnostics. Ran and documented every test,…read morephysically inspected the engine, and literally test drove my car up Makakilo Drive just to replicate the exact conditions triggering the CEL.

Needed suspension work on a work truck. Just handled it, took on more while there and even found…read moreout for me there were missing bolts for important suspension pieces that even Firestone missed. Im writing this, cause I'm going back to him....once he works on your vehicle, you won't just be back..you'll tell a friend. He is in Ewa, so its chill atmosphere while he works to fix your problem. He was patient with me while I caught a ride to pick up extra parts for add ons I had him do. He is young, but boy!..is he good with the mechanics thing. Thank you Jess, buddy

Awesome guy Did my 4 motor mounts on my 2008 scion xb…read more Did it pretty fast. Definitely have him do my axles soon.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car

Walk-in for safety check is very convenient…read more The girl in the office is fast. Just give her your insurance and registration. pay $26 then wait in your car. Rudy is friendly, professional and efficient. He inspected my vehicle in less than 5 min. The whole experience was about 15 minutes.

Called ahead on a Tuesday to ask about safety inspections, and the gal who answered was very…read morehelpful and let me know they perform inspections until 3 PM. When you arrive, you simply park your car and head into the office to pay. The staff asked for my insurance card and registration, and there's a helpful sign at the front desk listing everything you'll need so you can have it ready while waiting in line. The total cost was $26.96 including tax. After paying, I brought my car up to the curb by the front entrance, where the inspector directed me where to park. My inspector was incredibly friendly, informative, and walked me through the entire process. The whole visit took only about 15 minutes from start to finish. Fast, efficient, and excellent customer service. Highly recommend Ewa Auto for your safety inspection, and I'll definitely be back next year!

We've been visiting this shop for years and have always had great experiences. Whenever someone…read moreasks for a recommendation, I confidently recommend Pearl City Auto Works. The staff genuinely treats customers like family, they are honest, and never try to sell us unnecessary services. Since my spouse travels frequently for work, this is the only shop they trust to handle our car while they're away. Recently, I had an issue and was concerned about some noises coming from our vehicle. I left a voicemail, got a callback within an hour, and given our situation, they worked with us to come in to ensure everything was okay. But, just like a sickly child walking into the doctor's office looking perfectly healthy, our car didn't make the noise when it was checked, haha. The staff suggested recording the sound and bringing it back if it worsened over the weekend, as they are closed then. Also, when they don't have loaners available, they have a very reasonably priced partnership with Enterprise if a rental is needed. I'm truly grateful to everyone there for their caring and professional service. Before finding this gem, we had horror story after horror story trying to find a good shop for our vehicle. Highly recommend them here for any service!

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

I came here for an oil change and to diagnose some issues with my car, and I had a really great…read moreexperience. They did a very thorough inspection and took the time to explain what they found. Although the main issue ultimately needed to be handled by the dealer, they went above and beyond by researching exactly what I should ask for and pointing me in the right direction. I also ended up getting a few additional services done, but I never felt pressured at any point--they were honest and transparent throughout the process. I really appreciated their professionalism and helpfulness. Would definitely come back!

A place to go if you have problems with your car! Customer service was impeccable and also have a…read morepersonable