I needed to have something repaired to my leather trimmed driver seat of my '17 Mazda 3 car. Within the first 13 months, there was a vertical tear of almost two inches at the front/left vertical seat where the vinyl portion met the leather portion. Fortunately, during my regular Mazda dealer servicing, the service writer said it would be covered under the warranty, so that was done and all was well.
Then i noticed it again and just waited for my next servicing at 24 months with the dealer. From the local dealer's viewpoint, it should have been replaced again, but MazdaUSA said no and did not approve the replacement indicating that the previous replacement was done as a good gesture as really, the warranty on THAT portion was only 12 months/12k miles. Makes you wonder when these car manufacturers tout their 3 years/36k or 5 years/50k warranty...yup, guess you have to read the fine print !
So I have been driving for almost two more years, and so the tear got slightly longer to the point..ok, I need to have this repaired.
Started looking at Yelp! for suggestions, and saw Waipahu Upholstery come up with 5 stars rating from 25 reviews. I sent a request for a quote from them, and a reply came back within 12 hours. They asked for pics, so I sent two pics. Since i live practically close by to this place of business, i told them i'd bring the car over on Saturday morning for further diagnosis.
This place was easy to find, located at the corner of Leoleo and Leokane Streets (makai on the same street where the old City Mill/Pflueger Honda motorcycles and the ABC Furniture Store were located) in a single level sky blue painted building that also had several other shops. That Saturday, I was met by Chang and his mother as I walked into the ample sized shop. They looked at the tear and provided me with a verbal quote and time it would take to do the repair. I was ok with both the price and time frame to wait in their shop, so I told Chang that I'd come on Monday (MLK Day). He told me to come around 8:30am when they opened.
I came just after 8:30am, and saw both of them. I looked around for somewhere to sit, and Chang's mother provided me with a padded fold up metal chair, and I sat right next to Chang's desk/computer station. I was ready for the 2-3 hour wait but hoping it would be quicker than that since my okole gets sore from sitting that long.
Once I got out of the car, Chang and mom began working with their air hose to remove the screws and take the complete driver seat off and carry it to their work table. I was periodically looking to see what was being done, but within about 55 minutes from start to finish and the reinstalling of the driver seat and put back the connections, the work was done !
Chang and I looked over the repair area and I couldn't see how it was ever previously torn...it looked just as good like it came from the factory ! Bravo !
I would not hesitate to return here for upholstery repairs on vehicles based on the work done to my car !
Come one, come all --- support local small businesses such as Chang and his mom at Waipahu Upholstery ! read more