Subs are good. Service is adequate. Don't go during lunch if you're in a hurry because this place is busy.

Can't go wrong with head west. Fast. Delish and filling! It's a Springfield staple and way more unique and fun than subway--not to mention the bread is Stellar! read more

We stopped in and had a Italian on sweet bread . Was very good sandwich . Drinks and chips a bit pricey but sandwich was worth the $6.50 . Do stop in if in area read more

Head West Sub Stop - Sandwiches Near Me - Springfield, Illinois

I've never been disappointed with Head West. Prices are comparable to Jimmy John's but you get good local food that tends to be fresher. Very tasty!! read more

Great asset to the neighborhood. Cannot wait for the new store to open. You cannot beat having them 30 seconds from your front door. read more

Head West Sub Stop - New building going up for the W. Jefferson store in Springfield. - Sandwiches Near Me - Springfield, Illinois

Amazing fresh "sweet" bread makes the sandwich! Very thick with a good mix of mayo and Italian dressing. Great chocolate chip cookie as well. read more

I had the pastrami on rye and it was one of the best subs I have ever had if not the best. Had them fix it the house way. Wife had turkey and provolone and loved it. Staff was super friendly and loved hearing the story behind the funky decor. Definitely will stop again when I travel through. read more

I used to love Head West. However, my last two experiences were just horrible. The second to last experience the order was just minorly wrong so I figured it was an isolated incident. However, the second time, it was majorly wrong. The store had closed when I got my order so I called the day and talked to Justin. He said he was a manager and said "nothing he could do since I called the next day." So I asked to talk to the owner, he said he would leave a message. Called back a few days after no return and still no response. Looked up owner online and sent him a Facebook message, no response. Good food is just as important as customer service and the customer isn't valued here. read more

I've been Lied too, found uncooperative staff. I ordered a BLT, I waited an hour for the delivery. When I got the order after waiting, it was incorrect. I called to see if they could give me a credit, as I didn't want to wait another hour for the correct order. The young lady on the other line said she would have to ask the manager, who wasn't in the store. A short while later, I received a call from the supposed manager, the young lady on the other line said they didn't do credit. After calling the third time, the gentleman who answered asked the young lady if she had just made a call saying she was the manager, she said yes. He then proceeded to tell her to never do it again. The gentleman said no credit. As a regular customer, we will no longer be a customer. Between lying, and not working with customer, buyer BEWARE. read more

Whoa. Wanted to check this place out but should have thought twice after reading the customer service reviews. The guy answering the phone for orders CLEARLY doesn't want to be working there. I couldn't even get through the order. I mean really, who doesn't know that the sandwiches featured at this establishment are also called "HOAGIES" or subs depending on where you order them. Head West obviously has a complete moron employed downtown that is costing them business. read more

This place is overrated! The bread falls apart every time I eat one of their sandwiches. Then I'm left with nothing but a mess. Give me Jimmy John's anyday! read more

Wow! What a Springfield gem. Thanks Brewhaus for suggesting This delicious delivering deli. Their sandwiches had fresh, delicious cuts of meat piled high. Awesome pickles and onions and dressing. But the best part is the fresh, flavorful sweetbread. My mouth is still watering. read more

I had to work in Springfield for a month. I wish there was a Head West in Chicago. These subs are the bomb-dot-com

Two words....Sweet bread! Best sub shop in town. I highly recommend their hummus and veggie Burger subs. Delivery is slooooow but what can you expect from hippies:-) read more

LOVE these subs!!! You must get the sweet bread. The staff at the Jefferson location are usually "out of it" if you know what I mean (they're all hippies) but its worth the extra wait!! read more

Head West is one of the few things I miss about living in Springfield (horseshoes being one of the others!) Their sweet bread is amazing, and the sandwiches are so big I can usually get two meals out of one. In high school I would make the 20 min. drive from my parents house to the Jefferson store (at that point it was the only one) almost every Saturday. Since moving from springfield I've lived in Peoria, St. Louis and now florida, and have yet to come close to finding sandwiches as good as they have here. Love the hippy atmosphere, love the food, miss it like crazy! read more

They're sandwiches. They're good. If you need one, you should come here. I don't understand what people are raving about -- but there is certainly nothing to complain about either. For some reason, I think if you smoked something funny it would make the sandwiches a wondrous magical treat. read more

1st time I ordered online, sub & salad, had it delivered. Great food and good size. For those of you who might not like to order in person, try ordering online. It a really nice and detailed process. read more

This is the original Head West. Great sandwiches - the sweet bread is amazing! Also, they serve Ben & Jerry's by the pint. But beware of delivery - they're slow & unreliable - so just head to the store. read more

This really was as good as everything I read and heard. One of the few "must try" places in Springfield.

Favorite is the #4 toasted. Staff is nice but can sometimes be distracted. I don't dine in because it is overwhelmingly warm inside year round. You won't find a freaky fast sub here, but they are definitely tasty. read more

Best sub in the area. 10 out of 10 times I will choose this place over any chain. Their roast beef on sweet bread is one of the best sandwiches I've had. It's piled high with delicious meat. And, the chicken marinara has fresh chicken and the marinara has good flavor. But, the brownies are what I come back for. They are gooey and made in house. read more

Love the hippie vibe here!!! Sandwiches were pretty good. I got a toasted turkey and cheddar with some veggies on the sweet bread, nom! The portion was huge, I probably would have been fine with a half sandwich. What really got me here was the brownies...wow they were homemade and amazing. I wanna try their soup or salad next time too, they looked really good as well. read more

Incredibly delicious! Their sweetbread sandwiches melt in your mouth. They have plenty of options from extra meat to veggie sandwiches and salads. They are always stocked up on Ben and Jerry's ice cream and Jones Soda. This particular restaurant gets extremely busy on the lunch hour. If you can, I suggest ordering ahead or waiting a bit til the rush is over. read more

Best subs in town... All meats, cheeses and veggies are sliced daily, and the bread and brownies are baked fresh daily! Don't forget to try a natural Jones Soda or good-for-you Odwalla. If the awesome brownies don't satisfy your sweet tooth, grab a pint of Ben & Jerry's ice-cream! Great place for vegetarians like me with lots of options you won't find anywhere else in town. read more

Mmmm...fresh homemade bread, lots of good super thinly sliced turkey, delicious thick slices of sour pickles - toasted with pepper jack cheese. Yeah, I'm a fan. read more

If you are in the mood for a sub, there's really no excuse to go to any other place in Springfield. Not only are you supporting a local business, but you're having the best subs in town. I always get the exact same thing - turkey and provolone on sweet bread with the basics. It sounds like a strange combination, but somehow all the flavors work together to make a sweet, tangy, perfect bite. Another plus side is that the subs are HUGE. And if you want it to be delivered, they have a bunch of locations so there's usually one really close. read more

Sandwiches were pretty good and practically weigh a pound. However when I had mine toasted it still had a lot of cold spots.

We have eaten at several of the Head West locations and have been completely satisfied at each one. Normally I don't care for subs, but the delicious sweet bread, along with all the fillings, make this a favorite stop for us when we just want a quick sandwich. read more

I love Head West subs! The sweet bread is always worth a trip. What I really love is that the subs are huge!!! They give a really great portion. My advice is to make sure to add sauce or condiments to your sandwich because it can be kind of dry without it. The only thing I have to complain about is their service. I've had great service and bad service, so I just never know what I'm gonna get. The subs are worth the service, though. :) read more

delish hummus sammy and ravioli soup. friendly staff. i reserve 5 stars for getting my socks knocked off. if your choice is subway/quiznos/etc vs head west, duh. read more

Best sandwich on the planet. Ive driven over an hour just to have one of their sandwiches and that was one of the best decisions Ive ever made. read more

Food was OK. Staff was friendly. Just don't look at the dining area. Peeling paint, and it feels like it's been decades since last time place was painted or fixed up. read more

Headwest is the #1 place to get subs in the capital city. Highly recommend them! Awesome laid back atmosphere, affordable & delicious meals. You can also pre-order online (which is great for lunch) and hardly ever a long wait. Check these guys out! read more

After reading reviews we decided to try this...so glad we did!! Great subs!! I definitely will be back next time I am in town!

I have never had a Head West sub before today, and it was the best sandwich I've EVER had in my LIFE!! Meet piled on high, the sweet bread was mui mui deliciouso, and the veggies were fresh and crispy and the sauce, the mayo or whatever that was was just to die for. Best sub sandwich I have EVER had, hands down. Very very very pleased, 5 star A+++ rating!! read more

I got the Italian sub and was a little surprised at how well the sweet bread went with a sandwich like that. My only complaint is that seating is pretty limited. read more

Best sub shop I have ever been to. They have great sweet bread, and I always get "the basics". The basics includes mayo and some italian dressing, and the combo of those two things along with the other basics (and bread) really take their sandwiches to the next level. I always get the sandwich toasted, and the flavors really burst out. The #1 Turkey is good, along with the meatball and their brownies! One of my favorite restaurants by far read more

One of the best subs to get in Springfield. They also deliver promptly but they charge a delivery fee. Great prices and great food

Sandwiches are very good, but avoid this place like the plague if it's busy. When I've gone in and it's slow, everything is fine.. but when it's crowded, the place is so inefficiently run, there's really no telling what you're going to get. Place isn't well managed and the workers all seem to have an incredibly short attention span, so the orders are normally screwed up and the place is pure chaos if they're dealing with a rush. Workers also can be pretty off putting when they're stressed. read more