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Potbelly

3.2 (10 reviews)
Closed • 8:00 am - 9:00 pm
Updated 2 months ago

Order Potbelly Takeout or Delivery

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2 months ago

Warm welcome. Nice atmosphere. Super friendly staff and reliable food . Never had a problem with wait time of food too.

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Nicole D.

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6 months ago

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Nicole D.

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1 year ago

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Nicole D.

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6 months ago

It's the best sub I've had in a long time! I wish they were closer. Being a chain it was fabulous.

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Nicole D.

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1 year ago

Very clean, amazing sandwiches and salads and fun atmosphere . There has never been a long every time I go...

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Nicole D.

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2 years ago

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Potbelly Sandwich Shop

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2 years ago

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Potbelly Sandwich Shop

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2 years ago

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Potbelly Sandwich Shop

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2 years ago

Everything! Poor service, and tasteless food. It was unforgettable in a negative way. It was clean though.

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Potbelly Sandwich Shop

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2 years ago

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Freddy's Frozen Custard & Steakburgers

Freddy's Frozen Custard & Steakburgers

2.9(80 reviews)
2.8 mi
•$

Review Visit: May 12th, 2015…read more I'm still salty about this place. Why am I salty about Freddy's? It's not that I had bad service or anything like that. It's just all that I could taste when I ate my food. I wasn't even sure if I was going to visit Freddy's since it is more of a chain than a locally-owned place and the latter is more of my focus for my Travel List. It's a small chain with rare locations for my area, so I figured "why not". Freddy's was unique yet all-too-familiar upon entering. It's your standard fast food eatery where you place your order at the counter and wait for it to be brought to your table or you pick it up at the counter. My girlfriend and I were rather hungry, so we ordered a lot of food. Something that can be a bit risky if it's a new place that neither of you have been to. I ordered a burger, a hot dog and some fries. The fries are just like the ones you get at Steak N Shake. Actually, if you took S'n'S, made it red/white themed and made it more fast food orientated, you would have Freddy's. We wasted no time chowing down the food. I ate the hot dog first and it was okay. It was good but the flavor was a bit overpowered by the salt in the dog, bread, and toppings. Then I moved on to the burger (while munching on the fries in-between everything). The fries themselves, I hated. They were good on their own as most french fries are. Its just something about thin-cut fries that makes me angry. Drop some normal-sized fries or steakhouse fries in front of me and you have a happy blogger. But, that's just a personal preference. Again, the fries themselves were fine despite their lack of size. Where was I? Oh. The burger. The burger suffered the same fate as the hot dog. It was pure salt. It's as if they took the salt they normally sprinkle on the fries and sprinkled it on the burger and dog instead. This lead to some mild discomfort after the meal, if you can imagine that. The bloat was real. For it being a simple combo meal, it was alright when it came to the value. A simple burger, a hot dog, fries, and a drink should fill most everyone up. They have other combo meals should you not be a fan of hot dogs or burgers. I would visit a Freddy's again if I was with someone who had never been before. I'm always for second chances. I would make sure to get a water with my meal to help my body deal with the potential sodium overload that was being cooked for me.

This was one of the most frustrating fast-food experiences I've had in a long time. I was…read moreovercharged, and to make matters worse, two separate meals were missing items. It's hard to understand how that many mistakes can happen on a single order. When I brought the issues to the staff's attention, there was no apology, no sense of urgency, and no indication that anyone cared. They acted as though it was an inconvenience that I expected the order I paid for to be correct. Mistakes happen, but poor customer service is a choice. Between the overcharge, the incomplete meals, and the dismissive attitude, I left feeling like customer satisfaction was the last thing on anyone's mind. I won't be in a hurry to come back.

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Freddy's Frozen Custard & Steakburgers - Seating area.

Seating area.

Freddy's Frozen Custard & Steakburgers
Freddy's Frozen Custard & Steakburgers

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Krekel's Custard & Hamburgers - Double Cheeseburger

Krekel's Custard & Hamburgers

3.8(109 reviews)
1.8 mi
•$

Review Visit: September 27th, 2016…read more I have been to many ice cream shacks/burger and let me tell you... This may have been one of the best burgers I have ever had. It easily places Top 5 for me. Maybe even Top 3! I grabbed a simple burger with the usual toppings and it was amazing. They are thin patties a la Steak N Shake, but they taste 100x better. For $2 for a simple burger... you really can do no better. I grabbed a small strawberry ice cream and that was pretty great, too! But why not a perfect 5? Well, the cashier was great at taking the order, but the professionalism of the staff behind the counter was a bit immature. Maybe I am just getting old.... They also have quite a few Decatur locations, one in Pawnee, and one in Mt. Zion you can also visit, if you are never in Springfield, IL.

They need to improve on everything. It's the dirtiest and most expensive Krekel's locations out of…read moreall of them. Place needs dipped in a vat of sanitizer and a paint job. The owner is obviously checked out because the place is a wreck and disgusting. Can't afford even to paint the picnic tables I guess. Food isn't great either and takes forever. Used to have a manager who worked here for years and the food was better. Since he has left and the owner is there, place is a mess. Burgers aren't the same anymore and again paying way more than any other location by far and their rent is no way more than other locations like in Forsyth! Btw, Forsyth is the best location for all aspects- clean, food is always good and the staff is amazing! Worst Krekel's out of all of them.

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Krekel's Custard & Hamburgers - Inside

Inside

Krekel's Custard & Hamburgers
Krekel's Custard & Hamburgers

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Portillo's

Portillo's

4.0(199 reviews)
4.7 mi
•$$

Portillo's was such a fun stop on our Route 66 adventure! The Italian beef was flavorful and packed…read morewith toppings! The chicken tenders were the best I have ever had at a fast-food-type restaurant, and everything came out fresh and fast! I especially loved the atmosphere. The whole car-themed decor gives the restaurant such a fun, nostalgic feel, which fits perfectly with a Springfield Route 66 adventure. It feels like more than just grabbing a quick bite! You get a little taste of that classic road-trip nostalgia while you eat. Everyone was so friendly and ready to help us out too! My only complaint was that I wish they had thicker, sturdier straws for the malts and milkshakes. I had to wait for mine to melt so I could sip on it finally. I would totally come back to this fun spot anytime I get the chance and definitely recommend giving it a try!

My sister told me that we have to try Portillo's and I'm glad we did…read more I had their Char Grilled Maxwell Street Polish Sausage which was grilled to perfectly. It had lots of yellow mustard that I thoroughly enjoyed, and sliced grilled onions which added a delicate sweetness to every bite. The portions were very generous as well and the food was reasonably priced. They have a large menu of items to suit everyone's appetite. I also love the decor of the place. It was bright and colourful which made the experience so much more fun. If you listen closely when they say your order number, they add a rhyme to the end of it which was quite entertaining.

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Portillo's
Portillo's
Portillo's

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Chick-fil-A

Chick-fil-A

3.1(72 reviews)
3.9 mi
•$

Best Chick-fil-A ever, lol who could give them a 1 star ??? Libtard maybe?? Of course, you could…read morenever go there and get a bad order, and if you did I'm sure they'd replace it free. Remember it's fast food and for that it's a 5 star meal. You could do far worse..;;;;;;

The worst Chick-fil-a we've been to and it's not even close. We are a University and routinely…read moreorder from Chic-fil-a - never have had an issue, only a great experience. This location is atrocious. We placed a large catering order - spoke with TWO managers, neither said thank you, no "my pleasure", just incredibly rude people. Meanwhile, this was not a rush hour, all hands on deck time of the day, it was 2:30 on a Thursday afternoon. In addition, the location was dirty - there were scuff and dirt marks on the floor near the front entrance, and paper items on the ground in the bathroom. Just a bad experience - not to mention we purchased over $500 with of food. Forget about the ordering process - we called close to 5 hours in advance and spent a solid 30 mins on hold as the catering service could not get a hold of the store, as no one would answer the phone! Overall, just an awful location, rude managers, dirty and gross, zero personality that makes dining at Chic-fil-a the typical pleasurable experience. My advice, someone else in Springfield should open a competing Chic-fil-a...you'd put this location out of business in about a week.

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Chick-fil-A
Chick-fil-A
Chick-fil-A

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Potbelly - hotdogs - Updated October 2026

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