Portillo's was such a fun stop on our Route 66 adventure! The Italian beef was flavorful and packed with toppings! The chicken tenders were the best I have ever had at a fast-food-type restaurant, and everything came out fresh and fast! I especially loved the atmosphere. The whole car-themed decor gives the restaurant such a fun, nostalgic feel, which fits perfectly with a Springfield Route 66 adventure. It feels like more than just grabbing a quick bite! You get a little taste of that classic road-trip nostalgia while you eat. Everyone was so friendly and ready to help us out too! My only complaint was that I wish they had thicker, sturdier straws for the malts and milkshakes. I had to wait for mine to melt so I could sip on it finally. I would totally come back to this fun spot anytime I get the chance and definitely recommend giving it a try! read more

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My sister told me that we have to try Portillo's and I'm glad we did. I had their Char Grilled Maxwell Street Polish Sausage which was grilled to perfectly. It had lots of yellow mustard that I thoroughly enjoyed, and sliced grilled onions which added a delicate sweetness to every bite. The portions were very generous as well and the food was reasonably priced. They have a large menu of items to suit everyone's appetite. I also love the decor of the place. It was bright and colourful which made the experience so much more fun. If you listen closely when they say your order number, they add a rhyme to the end of it which was quite entertaining. read more

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DATE & TIME: August 8, 2026 @ 6:30pm. WAIT (how busy): All 3 kiosks were being used and there was a couple at the counter. Several tables were occupied but there were still plenty left. AMBIANCE: Very neat place to visit, decor is beaming throughout and each location has different decor, noise levels were standard not loud. CLEANLINESS: CUSTOMER SPACES (lobby, seating): Appears clean BATHROOMS: Were clean and nice size. SERVICE AREAS (kitchen, behind counters): Appears mostly clean for a restaurant. STAFF: CASHIER: Did not apply, used kiosk. OTHER (manager, buser, bartender): No other interactions made. SERVICE: Service in average speed, they are making all the orders fresh. FOOD &/or BEVERAGE: Beef & Italian Sausage Combo TASTE: very good flavors, ordered extra dipped (would not do that again, way too mushy/falling apart). Fries were really salty (was not a fan of the salt amount), tea is good, not overall sweet. SIZE: average PRICE: $19.17 9 pcs Chicken Tenders Combo TASTE: tenders are good but not my favorite, sauce was delicious, fries again too salty. SIZE: small tenders PRICE: $16.07 Rodeo Burger Combo TASTE: burger has really good flavors, juicy, nice bun. The onion rings are average tasting especially for price (reminds me of BK's rings), cheese sauce is good but overpriced. SIZE: average PRICE: $16.87 OVERALL THOUGHTS: Paid $80.85 for our family of four. Ordered at kiosk so had very limited interactions with staff members. Food is delicious but a bit pricey. WOULD I RETURN? Yes read more

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I was really sad with this visit knowing my love for portillos. I ordered at the register with a worker and she wasn't the nicest, didn't speak much so I placed my order and kept it pushing. Some tables and floor around the store were dirty and I noticed one or two people heading back to the window because their order was incorrect.. Once I finally got my food, the sandwich didn't have much cheese on it, my fries were cold and the gravy I received was more like old flavorless oil. Very disappointing. read more

Portillo's - Fast Food Near Me - Sterling Heights, Michigan

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I love Portillo's and was tickled to find out they finally came to Michigan! I found myself over near Lakeside Mall and grabbed a jumbo Chicago dog and cheese fries through the drive-through. I like that they have somebody taking your order at the drive-through. Service was quick and I got to scratch my Chicago hot dog itch. I love their crispy yet soft fries and cheese sauce. The regular size order is quite a bit and even enough to share. I've tried many different Chicago style hot dogs in the Chicagoland area but Portillo's is still number one on my list. I'm glad to see them branch out to the Detroit market and only 20 minutes from my house! read more

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The best Italian beef sandwich in Michigan. This location has all of my Chicago favorites including the loaded everything Chicago hot dog (no ketchup allowed) and cake shake. I usually order from the app and pick it up in the pickup area. Everything is made to order and you can customize your order accordingly. Wait time is accurate, but be patient especially on the weekends. read more

Portillo's - Italian Beef with hot peppers - Fast Food Near Me - Sterling Heights, Michigan

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What can I say? Their food is the BOMB! My favs are the Chicago Dog, The Italian Roast Beef, the Cake Shake and those fries with cheese! Fast easy service is a plus. I'm so glad we have a little piece of Chicago right here in MI. read more

Portillo's - Chicago Dog = Happy Place - Fast Food Near Me - Sterling Heights, Michigan

Bringing the flavors of Chicago to Detroit's suburbs. Large dining areas with plenty of tables and chairs and booths. Order in the app, on the kiosk, or at the order desk. Krystyn took our order and helped us with the menu. She's very kind. #1Italian Beef Sandwich combo: fries and a drink. Maxwell Street Polish (my favorite) Chocolate cake shake. IYKYK Cheeseburger for grandma. She said it was ok. Free slice of chocolate cake for my hubby for his birthday! read more

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So this location while it says it's in Michigan takes you to the one in Springfield, IL. My son and I saw it on our way to our hotel and I used to love Portillo's in Chicago. We arrived to kiosks for order or you could walk up and order with someone. The kitchens have windows to watch if you would like. The building looks just like the ones in Chicago with stuff all over the walls making you feel like you're in a retro diner. The food was delicious as always. My son ordered a fish sandwich (couldn't eat the hot dog bun due to the seeds and new braces) and said that it was really good. I had a jumbo chili dog which had their signature chili and cheese. It was a great dog. We shared fries and finished with eclair cake and chocolate cake. Overall we enjoyed the experience and will of course return in the future to other locations. read more

Portillo's - Outside this location is actually in Springfield, IL - Fast Food Near Me - Sterling Heights, Michigan

We went here on our way back home. It was busy evening time when we came here. The food came out in a decent time. There were plenty of tables to pick from for seating. This is self service. The chicken and the dries could use some more seasoning. I definitely would recommend their sandwiches. read more

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Plenty of parking. Order at the kiosk, which took us forever. Staff pleasant and helpful, restaurant appeared clean. You can observe food prep through a glass partition. Food was good, consistent with their other locations. Food was prepared fresh, delivered hot. Maxwell Street Polish was generous and reported as good. I enjoyed the chicken tenders, crisp, well seasoned, and cooked to perfection. My only issue was that we ordered cheese fries but didn't get the cheese. Boo hoo! read more

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It's a little piece of Chicago. I love the interior, the vibe is so cool. Service is fast and easy. What can I say I like Chicago dogs. I haven't ventured around the menu and just always get a Chicago dog although the burgers look tasty. The cost of the burgers looks really good, $10 for a burger and fries , it's a deal in today world. read more

Coming for my Italian Beef fix. It was fun to go to a place where you can say give me an Italian Beef, hot peppers, dipped, and they know what you mean. read more

Very disappointed. Portillo's is absolutely one of my favorite places to eat. This was my first time at this location and right from the beginning it was off . The decor was plain and less fun than other locations. Took 5 minutes for someone to take my order. While waiting, I got to see the pre sliced meat dumped from a sad uncovered tray into the gravy. I saw plastic bags of gravy being warmed up in hot water and cheese sauce being dumped from a huge can. I imagine the process is the same at other Portillo's, but I don't need to see it. Plus warming in plastics is not particularly good. My Italian beef was dry and the bread was somehow hard on the bottom. I'd like a do over in Chicago! read more

I've been eating Portillo's since my sister lived in Chicago. So I was so excited when this location opened. Same great food and same great service. I love how much seating they have so there's always a seat. The drive thru is quick if you don't want to come inside. They have accessible bathrooms and accessible parking in the front. read more

Portillo's - Fast Food Near Me - Sterling Heights, Michigan

The food was pretty good, we had the hot dogs. I just didn't like that everything is separate which made the price skyrocket. The service was cool, they were patient because it was our first time. It was nice and I will probably go back if I'm ever in the area. Check them out read more

Portillo's - Fast Food Near Me - Sterling Heights, Michigan

I've had 2 previous experiences at a Portillo's prior to this visit. The first was in Livonia, and the second was in its native Chicago. Now they have one in Sterling Heights, and I'm all for having more locations. It's just comfort food at the end of the day. I love Philly cheesesteaks, but a Chicago-style Italian beef sandwich is no slouch. I especially love mine with the sweet and spicy peppers and dipped in the jus. The only problem with having it served like this is that it makes the sandwich more messy and difficult to hold, but you have to expect that. Onions rings were great as well, but what wasn't great was the amount of money I spent. My meal, plus the drink and hot giardiniera sauce came out to over $20. It still blows my mind how expensive eating out has become in recent years. At least I left feeling full, so I can't complain too much. Aesthetically the place is nice, both inside and out. I felt like I was in Chicago for a half hour. read more

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This is my second time at Portillo's and hopefully last. We were here several years ago when they opened the Springfield location. I had the beef sandwich then and was not impressed. Tonight, my wife and I were passing through Springfield again and decided to give it another try. This time I ordered their western style burger and onion rings. My wife ordered a hamburger and fries. The inside of the restaurant was not very busy. We ordered at a kiosk and waited for our food. After about 10 minutes, our order was ready. The burger was a huge disappointment. I get the whole chargrilled burger, but was just char burnt and very dry. There was almost no BBQ sauce. The onion rings were over fried and the breading just disintegrated around the chewiest onions ever. My wife's burger was equally dry and was missing lettuce and tomato that was supposed to be on the sandwich. Her fries were cold. I don't think there will be a third chance with Portillo's. The only positives were the friendly staff and the cleanliness of the restrooms. read more

This is one of my favorite places! I knew once I heard it was coming, I would want to order everything off the menu. On this day they were doing a fundraiser and there were legitimately around 200 people coming and going, but they have plenty of seating inside and outside and although we were not part of the group, the charm of this place is like being at a theme park. I have been ordering their burger lately. It is so underrated. It is char grilled to perfection, with some crispy edges, it is so big, I typically need two days to finish it. I also tried their jumbo Chicago dog, which also needed two days to finish. We got their fries and onion rings, which are not to be skipped. My child had their beef and sausage sandwich dipped, also so big, it needed to be eaten the next day. We always need dessert here. Everything is good. I had the chocolate cake shake, which I dream about, but my child had the strawberry lemon cake shake, which she loves. I have never tried their Livonia location, but I always come here because we always get good service, the people are nice, and their food is great. I do want to try their salads, they look so good, and the chili as well. read more

Portillo's - Fast Food Near Me - Sterling Heights, Michigan

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It's Portillo's. It's awesome! That should be the end of the review. A staple for any Chicagoan, Portillo's has the goods! Whether you're looking for a Chicago dog, an Italian beef, an Italian sausage, a burger or fries, Portillo's is the place to go. There are a lot of local businesses and you can rarely go wrong with any of them. The difference that Portillo's brings to the table is they have multiple locations and you can expect the same service, same experience and same great food at any location. I've been to locations in many different parts of the country, and it never lets down. My recommendation for a newbie would be the Italian beef / sausage combo, extra sweet peppers, jardinera on the side and an order of cheese fries. Now, if you're strictly looking for some dogs, you can't go wrong with Portillo's Chicago Dogs. I'd also give the fries a whirl as well. Would I go back? I do. All the time, every time as and as much as I can. Portillo's is one of my favorite restaurants of all time. You can eat well, eat great and not break the bank. Portillo's is Chicago! read more

Great food and quick service! The drive through always goes very quickly and I have never had any problems with my orders. The food is very consistent and the chocolate cake is a MUST TRY! The interior of this restaurant is very clean and they offer self-service kiosks as well which is convenient. Love the decor inside as well read more

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Had a BOGO on the Italian beef sandwich. So we decided to give it try. Really liked it the beef was tender the roll was soft and I had light gravy on it because I'm still nursing back from radiation treatment n my stomach. I had a small fry which were crinkle fries and not greasy and downed with a small Coke, the service was good. The dining area was clean. I enjoyed the just loud enough music that you didn't have to scream at the person you were with. read more

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I loved my food here, Sydney took my order and she was amazing. But I felt bad because she told me she was deadly allergic to bees and they continue making her work outside but she takes pride in her job so she perseveres through it. The bees was flying around us the whole time some even came in my car...She's so adorable lol she walks around with her epipen at work just in case. She's so sweet I hope you guys can make her work experience a little more comfortable and welcoming. read more

maxwell st polish and the chicago dog were as expected but hard no on the strawberry shortcake... chocolate cake was better but i only had a taste. read more

Well I feel a little silly posting because I realized I never took a picture of our sandwiches - I was too excited to eat! The hot Italian beef sandwiches are delicious and I don't know where else you can get something like them! It comes with regular peppers or hot peppers. I got the regular and it really added to the taste. I think it would be a little boring without (but my kids ate it without peppers and were happy campers). You can get it dry, with gravy, or dunked in the gravy. We chose the middle option and I would consider the graviest option next time, just to try it. I was a big fan of the fries too (we shared a large fry as a family of 4). Drinks were kinda pricey for no refills, imo. Most places have self-serve stations so you can refill while eating but this place does not. Nonetheless, it was a great dinner spot before an event nearby. I look forward to my next visit! read more

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I'm mad that Yelp deleted the initial page for Portillo's and all the reviews. But, hey, here we are. I've obviously eaten here often enough to tell you that I love their food. I've been to their original location in Chicago and it's absolutely fabulous, so when they opened this one, I was more than excited. Their menus pretty standard, with items like chicken sandwiches, hoagies, hot dogs and a few other items. I usually go for their Chicago style hot dogs as that's my preferred go-to meal here, but I do occasionally get a chicken sandwich (not spicy) which is excellent as well. The food here's been consistent since dining here, so I love that. Service as well, as I've never had a tremendous wait for either placing my order or receiving my food. They have a monitor showing where you're order's at and they call it out as well when it's ready, so that's good. They have a good amount of seating here along with it being very well decorated. Their condiment station is always clean and well stocked, along with clean tables and I like that they take care of their lobby area. No hot messes, overflowing garbage, dirty tables...none of that here. Overall always a consistent and steady experience both in food quality and staffing. read more

Since I won't be able to make it to the upcoming Yelp Elite invite this coming 20th of February 2024, asked my hubby to drives us there for late night dinner. It already 8pm and we saw people coming in to eat or pick up their online orders. There was plenty of dining tables and chairs for dine in customers and drive thru service for those on the go! Ordered the famous Portillo's Chicago style hotdog with the pickles, green relish, tomatoes, hot pepper, mustard and diced white onions. The bun was soft and the hotdog is not salty. Paired with the fries and large vanilla shake. For two of us, it cost less than $20. They gave us a slice of chocolate cake for free since I registered with my birthday to their website. I was told by the cashier that Portillo's at this located has opened 3 years ago and just recently found out thru Yelp Elite invite. The dining area looks clean and the restrooms are kept the same. This is an ideal place to dine with a large group of family, friends or colleagues. We are most likely to come back to try the burgers and other items on the menu. The vanilla shake and moist chocolate are a must try too! read more

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We went the Portillos in Springfield Illinois on a Sunday afternoon. The store had a steady stream of business but not too busy. Our order came up fairly quickly and was hot. My wife had the Cheeseburger with everything on it, and she said it was delicious as usual. I ordered the Italian beef, dipped, mozzarella cheese and sweet peppers. The It Beef was delicious but they only give you two small slices of peppers. Fries are always good. The workers were friendly and considerate. The only thing keeping us from giving it 5 Stars were the dirty bathrooms. There was no soap to wash hands, no towels to dry our hands and the one of the 3 toilets was disgusting. Great food and service and disappointing bathrooms. read more

Had lunch here recently . The Polish sausage was good and the service was quick and friendly . The dining area was nice and clean .

I recently tried Portillo's, and I must say, they exceeded my expectations! The veggie dogs were incredibly flavorful and fresh, with a generous amount of toppings that really enhanced the overall taste. The cake was absolutely delicious and I'm wishing I would've gotten a slice to -go too. The portion size was great, leaving me feeling satisfied but not overly full. I was impressed by the clean interior and kitchen area of the restaurant. The friendly staff added to the welcoming atmosphere, making my dining experience even more enjoyable. Overall, I highly recommend trying Portillo's for a delicious meal in a welcoming environment. read more

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Portillo's has been on my bucket list for a while. I never made it to the Chicago location, so I was thrilled to see they have come to Michigan. The food is amazing. I visited for a Yelp event so I got to taste an assortment of everything. I would highly recommend the Italian beef or the Chicago dog, but everything was delicious. The interior is beautiful with the neon lighting and signage. I can't comment on the service at the counter because we were waited on. Still on my bucket list is Portillo's cake slice in a shake! read more

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Used the drive thru to grab lunch; had a Chicago dog w no sport peppers, large cheese fries, and a slice of chocolate cake. Hot dog and fries were just above room temperature, not hot; cheese was very hot, so it took care of the fries. Chocolate cake was good, but very rich. Since Portillos became part of the Berkshire Hathaway group it's become like so many fast food restaurants--ok, but not phenomenal. I miss the days it was still family owned and more pride was taken in making it a five experience every time. Will I go back? Sure, when I'm feeling nostalgic for my time in Chicagoland. read more

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What an experience! Tasty too. I don't even know where to start. I attended a sampling at Portillo's. So much to choose from, I started with the Chicago dog, interesting, I would turn my nose up on one, but, still love my Lafayette Coneys. Then there was the burger, yum! The spicy chicken was delicious, but, no way could I personally consume a whole sandwich, there were a few at our table that enjoyed a side of hot pickled veggies with the spicy chicken. My personal choice would be the Italian Beef, OMG!! Talk about homemade taste, it's tender and juicy and tastes like it came out of my Crock-Pot or oven. I'm salivating just writing about it. Give them a try, there's something for everyone. You won't be disappointed. read more

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Got the Italian beef and sausage to go. Overall, it was as expected with a good portion of Italian beef and sausage in a white bun. Next time, I think I will get the Italian beef without the sausage. I got extra peppers, which you can see in the photo. I would say the peppers for an additional cost is worth it because it adds another dimension to the flavor. It was pretty busy and packed, but despite that, the service was pretty quick. read more

Portillo's - Italian beef and sausage - Fast Food Near Me - Sterling Heights, Michigan

Seriously? Don't waste your time or money. Go to Costco and get a hot dog. This is a tourist trap. If your not in Chicago why would you go hear. Also watching manager dig thru the red onion picking out the bad ones while leaving all the other was disgusting. My hotdog bun was great hot and steamed it went great with my cold hotdog. This place sucks. Be closed in 1 year from now. This is October 2025 mark my words read more

I've tried several of the menu items and my favorite is the Italian Beef & Sausage Sandwich. I like crinkly fries but the ones I had at Portillo's were way too salty. Cut back on the salt and it would be really good. I've also tried the Breaded Whitefish Sandwich. Although better than the fish sandwiches at most other fast food restaurants, I'd stick with the beef and sausage sandwiches. Portillo's is known for its beef and sausage sandwiches and hot dogs, so that is what you should get if you want a better chance of a good experience there. The chocolate cake is good and you can get a free slice on your birthday if you sign up for their Birthday Club. read more

When we first heard that Portillo's was coming to town, we were really excited! We go there all the time when we go to Chicago, and now we were getting Italian beef sandwiches locally! We stop here at least once every few weeks, and the service and food are always on point. You might have to wait 5-10 minutes for your food to come out, but they are always pretty busy and it's never an excessive wait. Don't pass on the chocolate cake, it's delicious! If you sign up for the birthday club, you get a free slice on your special day. The Italian beef, sausage and hot dogs are my favorites. The only thing I've had that I don't care for are the hamburgers. The interior is cool, too. They've tailored it for the Detroit market, look for local music artists and of course there's Vernor's memorabilia. Some day I will get catering, they have a good selection, including things that aren't on the regular menu. You can also get small sub buns which are bagged, and great for lunch sandwiches. read more

Just as good as the Chicago locations! The cake shake is a must! Solid hot dogs and burgers. The fries are very good too. read more

Portillo's - Fast Food Near Me - Sterling Heights, Michigan

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You have to get a double dip!!! Get it with all the peppers.... Make sure you get a fork and knife because you won't be able to pick it up. Cos the bread gonna be soggy.. lol Very flavourful and did put me to sleep... lol I recommend . I did a drive thru which wasn't bad and the service was ok too. Too good I forgot to take a picture. read more

Chicago dog and coney cheese dog were both very good and a fair value given the location. The dogs themselves did not strike me as being a Vienna all beef dog. They were down of flavor and casing snap. Onion rings were tasty and not greasy, but the portion was small for the price - insufficient value. Hot food, hot & slow. At 12:30 they just were not that busy, but half a dozen customers were waiting on their orders and lots of staff behind the counter was idle. They could benefit from a proper time & motion study to identify/fix this problem. No WiFi. Credit card reader is olde skool, swipe only. No chip. No Apple/Google/touchless pay. WTH? Minus one star for trailing edge infosec. Dining room floor was very sticky. Mens bathroom sanitation was satisfactory. Will I return? Maybe. It is seriously inconvenient for me, but if I am truly craving a proper Chicago dog, yeah, I would probably make the drive. read more