Excellent service! Our drivers were both very helpful and pleasant. For the pleasure of being…read moredriven in a Chevy Suburban or better vs the competitions crowded old Ford Transit for a few extra bucks... there's no contest! On time, easy to schedule. Vince Drives you the best choice!

Vince is the best thing going in Arizona, 5 stars for sure!!…read moreVehicles are awesome, drivers are great and always on time!

We hired Bigelow Limousine for my 27th birthday party this past Sunday and they absolutely exceeded…read moremy expectations. They were extremely communicative and the planning process was a breeze. Our driver, Scott, was extremely accommodating and just overall awesome! Everything went according to plan. I have several bachelorette parties coming up and I will absolutely be using Bigelow again. I was able to enjoy my birthday weekend with no absolutely stress! Thank you to the entire team!

What a life saver! They could not have been more accommodating. We were running behind and our…read moredriver was quite patient, even though she was frustrated. When we got to town, our chartered buses were not properly confirmed so we had 40 people heading to a venue and no way to get there but these people saved the day! We are so grateful!

I can not recommend this company enough. They are very responsive, great rates, super clean…read morevehicles and very professional but friendly drivers. We used them during our Spring Break trip to Scottsdale for airport pickup/drop off as well as an all day trip. We had a late arrival and had our daughter in tow, I was very pleased to land and immediately get a text from the driver that they were there and ready when we were. The communication was very good and we grabbed our bags and met them at the door. Heather was our driver and she was such a joy. She's also a parent and I think she recognized that it had been a long day. She interacted with our five year old during the 30 minute ride to our hotel and we were really grateful for that. She also picked us up when our trip ended and remembered our daughters name and that she needed a booster seat. We also had a driver for a jeep tour that we did and had them for about 7 hours. Our driver was Sam and he was very kind and helpful. When we arrived for our tour it was a little confusing where we needed to be and Sam hopped out and went to figure it out for us. He also helped us with finding a place to eat. We didn't expect the tour to run as late as it did and while we were out he researched some places we could quickly get into without a reservation. That was such a great help and unexpected. There was a lot of driving involved and we ended up keeping Sam for longer than expected but it was all handled smoothly and it was so great that we could relax and let him handled getting us around. We later learned that he had purchased a booster seat for his vehicle when he learned our daughter would need one. It's this kind of thoughtfulness that really made our trip to Scottsdale memorable. We will definitely use them again and highly recommend them to anyone visiting the area.

The service was impeccable! Robert, our driver was such a professional and a gentleman. He made our…read moretrip so fun and everything ran smooth. The communication and follow through of this company was by far the best. Thank you for making our birthday surprise party so unforgettable. We highly highly recommend using Dial Transport

I love this transportation service. For me it takes so much stress off of me when I'm traveling…read more Just as important, they are always on time, professional looking and their vehicle, omg!!! So nice and clean! My husband and are thinking about using them for a date night Kudos to Stephanie and the staff!!!

(0/10 if I could) Our experience with Optime was incredibly…read moredisappointing and stressful from start to finish. The driver went to the wrong address, and when we called trying to locate him, he told us he would "be right there." He still arrived over 15 minutes late. When he finally showed up, he didn't greet us, apologize, or show any urgency whatsoever. He stayed on a phone call, didn't help with the doors, and acted completely indifferent despite the fact that we were already late for the airport. By the time we actually got on the road, we were more than 20 minutes behind schedule, which created an extremely stressful airport experience. To make matters worse, the driver clearly hadn't reviewed our reservation details or flight information ahead of time and had to ask us where we were being dropped off. After the ride, we received a text asking us to rate our experience, so I shared all of this feedback with Optime directly. We got a generic apology text, and after specifically requesting a phone call follow-up, Stephanie from customer service called us. Unfortunately, her response was just as disappointing as the ride itself. She barely apologized and offered only a 20% discount while saying, "I don't know what else you want me to do, we took you there." That comment perfectly reflected the company's attitude toward customer service: dismissive, unprofessional, and lacking empathy. Unfortunately, the poor response from management mirrored the poor service we received from the driver. This company is unreliable, unprofessional, and not one I would ever recommend. 0/10 experience.

We had an amazing experience with Top Notch. We needed a sprinter last minute and called these guys…read moreup, we got a great price and got all the details locked in the night before our ride. Our driver, Raul, was great and we couldn't have asked for an easier process. Top Notch will be at the top of my list next time I need a ride.

We have used Adam's company, Top Notch Transportation twice now. Once for my Dad's retirement…read morecelebration and the other for some bachelorette "research" in old town Scottsdale. Both times, the experience has been 10/10. The attention to detail and timeliness is spot on, definitely will be using this company for our wedding weekend and many events in the future!!!

This company is very professional, courteous, on time, and luxurious. All the fine details were…read morethere, inside & out. We had a big birthday celebration on a sprinter and went all around Tempe & Phoenix. Mike was our driver and was very professional and was there waiting as soon as we got out of each stop. He literally stopped where ever we needed even when we switched it up on him, last minute. I highly recommend this transportation company. If you have anyone you're entertaining, celebrating, or a special night out, call them. You will not be disappointed

Great service! Arrived on time. Super friendly and more than fair price! The driver was super…read moreprofessional and everyone had a great time!

Leanne was very comminutive and super professional. We needed a car seat, and she had one ready for…read morego! Would highly recommend and use again when in Phoenix.

To be brief, HIGHLY recommended…read more Lenae showed up earlier than scheduled, with a big clean suv. She helped us load all of our bags, and before leaving reminded us if we had critical belongings for our trip (which we happened to have forgotten!) We were running late to the airport, and Lenae made suggestions to help offset lost time, and even helped us get us checked in. Driving was excellent, and her acumen of navigating traffic helped us get to the airport on time. Phenomenal service all around, and highly recommended.

4.5 miles from PHX - Phoenix Sky Harbor Airport = less than $25 (including 20% tip= $23.68 total…read moreamount charged to my cc card) I arrived from LA to Phoenix yesterday and a VIP Taxi was the only one at the Taxi curb. Hassan (sp?), an older man, greeted me right away and offered to help me with my bags. His cab was very clean with a bottle of hand sanitizer available to his guests. Before we started to drive off, he put on a mask, which I appreciated - especially during this covid pandemic. When asked, he was wonderful about describing the areas I pointed out on the way to my destination. I arrived to my destination and my exit was quick and easy. A receipt was provided. Later that day, our group of 4 had to get to another destination in Scottsdale. We contacted both Uber and Lyft and were quoted 23-28 minutes. With 2 tweens in tow, we thought it would be fun to see which driver would show up first. After several attempts with different drivers of each company, waiting in the Arizona 100+ degree heat outside for 45+ mins, we gave up and went back inside. Once inside, I found my VIP Taxi receipt and called. They assured me they would send a taxi immediately. I asked if they could give us notice when they were 10 mins away so we could have time to head down to the lobby before they arrived and they agreed. I want to be fair and write another review for that driver - Raul. Overall, with this first initial experience, I had a wonderful experience and would highly recommend VIP Taxi from Phoenix Airport.

SUPER BAD EXPERIENCE My driver was falling asleep in the middle of the street, very expensive, I…read moredon't recommend it at all. I'm never going with them

Uber picks up veterans for free, Drivers Bertram & Robert were great…read more The only negative: should ne no food in the cars or smoke

******DONT USE UBER!!!!!!!!! ****…read more I called Uber customer service to dispute an unknown charge on my account. During the call, the rep requested access to my phone to help me navigate the process. I allowed it and he proceeded to access my bank account and steal $975 from me!! He then attempted to charge my bank account through Uber $500 eight different times within the following hour. I have a bank statement, confirming this. The attempted charges come from Uber. I have contacted Uber on more than 15 occasions since the incident, never getting any real attention whatsoever. Instead, I always get an automated message telling me since the charges did not go through, they are closing the case. And just like that, I am dismissed! There is no getting a hold of a live human at Uber. It's all automated and it's all generic and nobody there cares about my situation. Needless to say, I will never recommend or use this company ever again. Ever. Uber is the most unprofessionally run business I've ever used in my entire life. My advice to anyone considering using Uber is to find a different service. This company is not worth giving your money to. They should be ashamed of themselves. They do not know how to treat their customers. They are unAmerican.