Update - Part #2 (Originally posted 02/20/26) by Trina D…read more This is an update regarding my previous review about my experience with Crescenta Valley Tow through AAA concerning my broken window regulator motor. The owner, Andy, personally called me to discuss the situation. This time, he was very helpful and took the time to truly listen to my concerns. He gave me his word that he would help and, if necessary, would fix the window if I purchased the part. He even offered to pick me up and return my car once it was repaired. I genuinely appreciated being able to have a constructive conversation and work toward a solution. I respect that he took the initiative to call me back and try to make things right. However, in order to resolve the issue quickly, I decided to use a mechanic and paid $450.00 for the repair, plus a tip, totaling $475.00. I called Andy afterward to let him know he would not need to cover any damages since I had taken care of the repair myself. During that conversation, Andy informed me that I had likely been overcharged for the part by nearly $200.00. That information was honestly more devastating than the original issue with the window. To any women out there who may feel unsure about who to trust in situations like this -- I understand. It can be overwhelming. That said, I do want to acknowledge Andy's effort to make a bad situation right. I truly appreciated his willingness to step up and offer his time and help. For that reason, I feel it's important to share this update so other customers are aware. I stand by recognizing honest customer service when I see it..

Crescenta Valley Tow is fast, reliable, and always comes through when you need them most. I've had…read morea few flat tires and I always call them--every time I've been very happy with their service. They give consistent updates, arrive quickly, and tow the car right away without any hassle. The drivers always go above and beyond, whether it's helping make sure the car is safely loaded, explaining what's going on, or just being kind and professional during a stressful situation. I highly recommend Crescenta Valley Tow to anyone in the area. Five stars all the way!

This is the Easy Button of towing. No third party phone service here- you're texting directly with…read moreOscar. Tell him the pick up/drop off, he'll tell you the amazing price and time he will be there. He communicates well and shows up on time, every time. Best of all, you dont pay extra for the convenience and stellar service.

OSCAR WAS A REAL FIND! Our car accelerated into a row of hedges and got wedged in, unable to move…read moredue to no traction forward or backwards. AAA dropped the ball 3 times and out of total frustration we called Oscar after seeing all the great reviews on him from Yelp. It was 1030 pm on a Saturday night, we called him, sent him a few photos of our mishap and he said "I'll be there in 30 minutes". And BOOM! He was exactly on time. He easily extracted our car and put it on the street for us. Took minutes! His price was SO reasonable; he was a true professional, excellent in every way you could rate him. I would NEVER consider using anyone else for towing. This gentleman is TOP NOTCH! THANK YOU Oscar! You made our difficult situation so manageable and stress-free

Text service said NS would be with me at 9:06 am, and the driver Sam knew he'd be 7 minutes late,…read moreso he texted me to let me know. A very nice touch! Sam was so professional! Every t was crossed, every I dotted. Safe driver, moved aside safely when the emergency vehicle came by. Car was absolutely secure. Drop-off was quick and equally secure, even though he had to navigate a busy street in Pasadena to back into the auto repair shop. Perfect!

I'm SOOO damn happy with these guys. I called several tow trucks when my classic broke down leaving…read moreme stranded. All the other companies had horrific and inconsiderate service, but these guys came to the rescue in record time at a low cost. They worked so carefully and efficiently that I instantly felt calm and assured these guys really care. Would highly recommend... these guys really saved me today!

Really great experience with this towing service. They answered the phone right away and…read morecommunicated clearly with me about my location and what to expect, which made a stressful situation much easier. What stood out most was how quickly they arrived. They were on site within minutes, which is incredibly rare in LA where you usually wait 30 minutes to over an hour. The driver was professional, efficient, and handled everything smoothly.

Nicest guy took the time out to explain to me the way the industry works and super honest and…read morefriendly. I would use Erickson at any time.

I had an excellent experience with w. Towing, after a harrowing experience with Pick your Parts who…read morewas supposed to pick up a car. w. Towing was prompt, super affordable and respectful. I will keep their number in case I ever need a tow again, because he was absolutely wonderful!

On time, responsive, quick, and easy. Highly recommended for trouble free towing at a great price.read more

10/10 experience. After waiting over 1.5hrs for my USAA insurance roadside assistance, I decided to…read morego with Avo's Towing instead. They got to me in under 30min. Ane & Avo were both great. Couldn't recommend them enough.

If your looking for value & quality when towing a vehicle weather its a $1000.00 to $100,000…read morevehicle,.. trust Avos towing he genuinely cares about getting it done correctly and making sure your vehicle gets from point A to point B safely and secured.No hidden $$ surprises what he quoted out is what you pay! Since i live in Oregon and can't be there i trust Avos towing he has always took care of all my vehicles :) transporting each and every one of them on time with absolutely no issues!!.

Raining on New Year's Eve, my car is outside with the windows open not turning on, and battery…read moreisn't the issue. Chris from CJ's Tow & Transport came within 30 minutes of my request and also gave me competitive pricing. Kind and efficient. Thanks Chris!

Chris helped me out when I was In an accident this month. Chris was responsive and understood my…read moreneeds during a difficult time. He was able to connect me with the appropriate people and a quality auto body shop. Thank you to all at CJ's towing.

No one wants to ever need to have their car towed but when it does happen you need somebody you can…read moretrust. After my car was vandalized and the tires were slashed in a shady part of town, I didn't know what to do so I called a good friend of mine who works in the autobody industry and asked who they would recommend. He let me know to give crosstown a call and they would take care of everything. I called the office and a woman named Lisa helped to ease my frustration and set up the pick up. Sure enough about 45 minutes later Arnold was there to save the day. really sweet, honest, and genuine people you can trust. Thanks for coming to my rescue!

I have used crosstowns towing services in the past for my Harley-Davidson. Once again I've used…read moretheir services because they have on-time service great deals and I trust him with my bike. They delivered my motorcycle to the dealer safe and sound with no hassles I definitely recommend this towing service to anyone. Thank you once again Crosstown!!!

oil change took like 15 mins flat and they topped off my wiper fluid without even asking, solid…read moreprice too no upselling bs

i have been coming to sam for service on 2 of my vehicles an audi in the past and my current Rav 4…read more for several years. as a woman i appreciate his honesty and quality in the service and repairs. he doesn't overcharge me or make unnecessary repairs even though i am not that knowledgeable about how a car runs. you can trust that he is not a scammer but a hardworking mechanic with integrity.

Thank you to Charles!…read more Now a current resident of Burbank I don't think I will ever use another towing service. They were as their title says- quick! Very professional, attentive, clean, and the experience overall was a very easy process. If anyone needed towing help in a pinch I would ask for help here. We never expect to need towing help, but they are there to assist every step of the way!

I truly appreciate the people over at Burbank quick towing…read more My car was having some issues that I as a woman couldn't identify. Charles came just in time and was able to tow my car exactly where it needed to go. Their customer service is amazing and they put all their customers first. Thank you Burbank Quick Towing.