I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Highly recommend. A+++ I came home Friday evening to an…read moreissue with our AC unit that was not properly cooling our home. I contacted Brandon at Airmerica and he graciously came to our home within an hour of contacting him. He assessed our unit quickly and professionally (bad capacitor and a bad wire) and promptly had our unit back up and running within a short time. I was impressed by his knowledge of AC systems, his honesty, and willingness to educate me through each step of the repair process. He also thoroughly checked the unit inside and gave recommendations to keep it running efficiently. The price was reasonable and there was no after-hours diagnostic fee that most companies charge. I highly recommend Brandon and will use his services in the future, as well as refer him to family and friends.

RUN AWAY AS FAST AS YOU CAN. Our brand new home of 5 weeks had about a bucket full of water back up…read morein laundry room main drain. Mr. Rooter came right away. checked the stacks-fine. ran a camera cable video which THEY NEVER SHOWED US. Told us the entire lateral sewer line was completely collapsed for 64 feet FILLED AND JAMMED WITH TREE ROOTS. Told us the entire house floor (which was brand new) had to be jackhammered 5 feet deep for 64 feet which would destroy our: -half bath -adjoining bedroom -laundry room -front hall -entire kitchen destroying brand new cabinets, quart counter tops, brand new floor -continuing on to more demolishion of main bathroom (a total loss) -and ending halfway through my home office in short they said it was vital to jackhammer 64 feet long, 3 feet wide, 5 feet deep to the tune of $44,000+ and that was just the demolishion Not to mention $60,000 to rebuild walls, floors, rehabbing kitchen (again), 2 bathrooms, hallway, one bedroom, laundry room, and home office. They immediately had HAZMAT TEAM ON THE WAY for mold remediation (for a bucket full of sewer line water that was cleaned up immediately. Told us we had to move out for months "you cannot live here until project is finished" Biggest crock of all. They wanted to start jackhammering the next morning at 8:00 am, has Hazmat in the way, lied lied lied and said "AFTER WORK IS DONE WE WILL GET IN TOUCH WITH YOUR INSURANCE COMPANY and Luke has 'a special way of wording things to get it and rebuild and hotel bill covered". so why didn't we call insurance company first then do the work? you know why....because they are CON ARTISTS. I IMMEDIATELY STOPPED EVERYTHING AND SAID I KNOW MY LEGAL RIGHTS AND I HAVE A 3-5 day "Right of Rescindsion" told them they we moving too fast and I wanted other opinions. get this... Owner said, "well you have to use us because we are the only plumbing company in town that works with insurance companies". MORE LIES The next morning at the break of dawn the owner calls and wakes me up to say "well maybe we could use the sleeve method so there's less demolition. Then he said he match lowest other bid . criminal pure alarmist high pressure scare tactics. Called Root Busters scoped---NO FULLY COLLAPSED SEWER LINE AT ALL. A couple of sticks came out. My guy scoped, cabled THE ENTIRE HOUSE TO THE STREET 3 times. MR ROOTER TOTALLY LIED TO US with fear, pressure "the worst we've ever seen" which if I used them would have cost $44,000 plus over $60,000 to rebuild, which we had just spent before moving in 5 weeks ago. beware of LUKE THE SMOOTH TALKER FINALLY NO INSURANCE COMPANY IN THE USA COVERS COLLAPSED LATERAL SEWER LINES FILLED WITH ROOTS. One lie after another. The crooks would have bankrupt us when ROOT BUSTERS completely cleaned it out for $180. Hell has a place for this crooked corrupt company. Will be reporting to Attorney General. one final piece of free advice you must poor strong super strong foaming root eater twice a year for 3 years, then just once a year. Then have ROOT BUSTERS do maintenance every 4 years or so. CAN YOU IMAGINE THE ELDERLY PEOPLE THAT WOULD FALL FOR THESE CRIMINALS OUT IF SCARE TACTICS??? high pressure? the worst we've ever seen! insurance will cover but only if Luke of MrRooter (the "alledged only company in town that works with insurance companies EVERYONE NOTE--NOT ONE INSURANCE COMPANY COVERS COLLAPSED LATERAL SEWER LINES WITH ROOTS GROWTH....its called neglect by our prior owners. but it was all a lie. Google whether insurance companies cover lateral sewer lines inside a home. they cover nothing "under roof"

We have use this service a couple times booth were emergency situations. Our was great they were…read moreable to send someone same day and pretty quickly. The prices are OK and they have coupons to use online to help with the cost. The receptionist is always nice and the tech is helpful and informative. Will use again as needed.

I strongly recommend avoiding this company…read more We initially hired them to repair a plumbing leak. The repair was not done correctly, and the joint continued to leak. Although they stated their work was covered by a one-year warranty, when we called them back they simply attempted to smear additional PVC glue around the existing joint, which is not a proper repair and obviously did not solve the problem. After contacting them again, they returned and said a more extensive repair was required. At approximately 8:45 AM we were told the additional work would cost $200, which we approved. By the time they left around 3:30 PM, we were presented with a bill that was $700 more than the amount we approved, along with another hole cut into a different wall. They also performed work on our upstairs toilet that we never authorized. Unfortunately I had to leave partway through the day, but my girlfriend was home the entire time. Before I left after lunch, they told us everything was going well and that they were almost finished. At no point during the day did they contact us to approve additional work or inform us that the cost had increased dramatically. At best, this reflects a complete lack of transparency. At worst, it feels intentionally misleading and the stereotypical taking advantage of a woman. We were quoted one price in the morning, reassured midday that the job was nearly complete, and then presented with a significantly higher bill and additional work that was never discussed or approved. It was also troubling that these decisions were made without making any effort whatsoever to communicate the changes or obtain approval before proceeding. Between the failed initial repair, the improper "warranty fix," the lack of transparency, and the unauthorized work and charges, the experience was both costly and infuriating. I strongly encourage others to look for a plumbing company that operates with greater honesty and professionalism.

Brett did an excellent job when we had an issue with our sump pump. He was friendly, timely, and…read moreknowledgeable. We will use E&M for any plumbing need, from here on :)

Warning....We are very disappointed in Sam and his lack of ethics. Sam replaced a new water heater…read morefor us February 2024 at our property in St. Louis City, MO. His bid says he is licensed. Not sure that's true. I am having a problem now with water leaking on the floor from an overflow from the heater. Sam talked to us July 3, 2025, we showed him pictures of the issue. Said he would be out asap to check situation. He blew us off. I'm sure because he knew he put it over the drain and blocked it. End of July 2025 and, after calling , texting, my husband calling, texting , I had to call a different company to come out and found out that Sam from Liberty Heating and Air moved the water heater to a different spot and over the drain so now I have to have it moved because water is flooding the basement and we have to put overflow hose in a bucket. This is going to cost$$$ Avoid Sam and Liberty Heating and Air Ridgetop address. He isn't a reputable service. Sam if you see this review and are honorable and properly take care of the problem you caused we will alter the review to reflect your ethics in correcting your mistake. Otherwise.......the value for your service is minus several hundreds of dollars and your name is mud. Shame on you. Well ,Sam is a good guy after all I said. He called me back, went to the property resolved the issue which turned out not to be a mistake he made but rather our tenant moving the overflow drain out of the drain. The other company said the water heater needed to be moved. Sam showed me proof he hadn't moved the location of the water heater from its original spot that it sat on for over 20 years. The other company could have put the drain hose back in the drain but chose not to. Another story. We are happy satisfied customers! I'd recommend Sam he is honorable. A happy ending.....

Replaced old well tank and controls along with bad water softener. Fair pricing for the high…read morequality work and experience. Was referred to from another quality HVAC company that Sam has plenty of experience with this type of water system. Will be using again for HVAC system as well and water heater

They finished our water heater COULD NOT be more pleased!…read more From helping us set up spire, to open communication, perfect clean up and so friendly!

They pretty much saved my ass and my drywall. Third plumber to the rescue to completely re-do…read moreanother plumber's terrible work and he got out there within 2 days. Ken was very responsive to me, communicated with my tile guy, and did great work. Granted, the whole thing made my $100k bathroom gut a $102k bathroom gut but at least it's done now, and quickly. Totally should have just used them from the beginning.

If you are looking for a plumber, your search stops here with Beis Plumbing. After a horrible…read moreexperience with Roto-Rooter, Joe from Beis Plumbing came and fixed the problem for good. We had just bought a house less than two months prior and had plumbing back into our house three weeks in. We called Roto-Rooter who "fixed" the issue temporarily. They sent a less experienced plumber out first who could not pinpoint the issue and the "experienced" one the next day was unable to find the sewer cleanout and had to run a smaller blade through the pipe to create a quick fix. When it backed up into our house again three weeks later, we called Bies and Joe came the next day. He found TWO cleanouts in our yard, broke up all of the debris at our connection to the city main, and showed us live footage of said debris getting pushed through. He did everything Roto-Rooter couldn't do in half the trips and half the time of one Roto-Rooter trip. Joe was fantastic to work with, fixing our problem with expertise while offering several helpful tips for the future. Could not have asked for a better company, a better price, or a better person to come fix the issue.

I called Beis about a hot water leak from a tank they installed a few years ago. It was a worthless…read more$165 visit that ended with a dismissive call from their service manager. Vance, who I am told is a service manger with Beis, was immediately defensive and dismissive when 1) Learning his technician said the hot water expansion tank was out of code before learning Beis themselves installed it and me providing him this feedback and 2) Getting feedback that a $165 service charge is a lot for a technician to spend 25 minutes at my home to tell me my T&P valve was set off (which I informed them was the reason I called to begin with). I would not at all recommend using Beis for any service issues whatsoever as you're going to be met with a dismissal of any concerns or feedback immediately.

Showed up right on time. Was friendly but went right to work. Fixed the problem quickly!!read more

Very kind, efficient and informative. I called them on a holiday weekend and the response was…read morealmost immediate.

I have never received a more ridiculous bid. This company gave me a bid for $20,000 for a job that…read morewas done by another company for less than half of that price with a warranty. Shamrock's bid required tearing up concrete inside my basement bathroom and outdoor concrete sidewalk. The bid did not include fixing these things back to where they were just for the record. Meaning they would tear out the wall, the toilet, the sink, the tile, and I was responsible for getting rid of all the debris and replacing everything and putting it all back together. They basically said in the bid that they are not responsible for just about anything that happens while they are there and did not even give a quote on the length of pipe to be replaced. Meaning they could tell me anything once they opened up the ground and said oh well that wasn't included. They basically said if we damage the grinder pit that they aren't responsible for that. If the digging they do compromises the structural integrity of my deck that they aren't responsible. If their equipment gets stuck in a pipe, I am responsible to pay for the removal and repair of that. They aren't responsible for any damage caused by weather so then they can just leave everything as is and not worry about trying to mitigate anything. This contract was the biggest joke I had ever seen. It did not include a diagram of where the new pipes would go, how much of the concrete would be removed, where the new pipe would go and on and on. With a huge price tag and many disclaimers that said the price could end up being signifcantly higher than the original bid. The company I did hire fixed the pipe, did not tear up any concrete, inside or out, did not disturb the soil around my deck piers, and were done in less than a day. I had another company inspect their work and the project passed inspection. This cost less than half of Shamrocks ridiculous bid and came with a warranty. Shamrock wanted to destroy so much of my property for absolutely no reason, well, the reason was to walk away with big dollars and leave me with a nightmare.

As part of the water line repair program thru St. Louis County; Shamrock Sewer & Drain LLC was…read moregiven the contract to replace the water line from the meter to my house. There was no communication between me and the contractor until after the hole was dug 29 days after I was notified by the County. I believe the photos speak for themselves. They will not be getting any repeat busy from me.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

Great comms, quick scheduling, on time and great work. Will be my go to plumber. Thanks!read more