We moved into our "new" home with the understanding the previous owners had just replaced the carpeting throughout. Once we got settled in we noticed a persistent urine odor in our kid's sleeping space, and found the carpet in one corner smelled so terribly of pee!, as well as an obnoxious dog odor in the office. Kyle, the owner of Phoenix Cleaning, was recommended to us by another highly rated service due to our urgency in addressing the matter. Kyle came out the same day we called, which was greatly appreciated. I found Kyle to be personable and very social, he likes to converse and happily explains what he's doing and why. He used a black light to investigate our odor issue and to our horror we found the last owners evidently just let their dog just pee on various walls. So disgusting, I can only imagine the previous carpet's shape. We discussed what we could afford within our budget and Kyle went to work pretreating w/spray, brush scrubbing and then hit it with his truck based professional equipment. Kyle assured us he stands by his work for included call-backs in the event any urine spots persist in their odor, which is comforting and I am inclined to take him at his word. As the very strong deodorizer smell begins to fade, we'll see whether the urine smell has endured or been vanquished! From our interaction, I like Kyle as a person and would use him again. read more

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Kyle, the owner, actually performed the cleaning himself! My carpets were disgusting, I'm embarrassed to say. I really thought they would have to be replaced. I am ecstatic with the way the look now. Good as new.!!!!! I will most definitely use Phoenix again and highly recommend their services. Don't waste time checking other companies. Phoenix is the only one you need to hire. Thanks Kyle. Great job!!!!! read more

We definitely recommend Phoenix Cleaning for your carpet cleaning needs. The owner Kyle is very friendly and professional. He did a great job steam-cleaning the carpet at our home. And, his rates are reasonable. We also gained a bit of knowledge of carpet-cleaning and he showed me the water after cleaning my carpet and wow, it was brown so good thing we got our caepet steam-cleaned. We wish we weren't moving away because we definitely would have used Pheonix Carpet again for our home! - Jennifer read more

We were seeing plenty of dust in our house that we purchased the previous year and the prior owners had a cat and dog. Started searching for air duct cleaners in the Farmington area and found Phoenix Cleaning on Groupon. They had some kind of special deal on Groupon so I called Kyle and set up an appointment with him. He said that I didn't need the Groupon deal to get the "discounted rate". I guess he has to pay Groupon a commission if you purchase through them. He arrived on time and proceeded to start cleaning my vents. At least 3 times he recommended me to purchase additional services. I refused all. In a few hours he was done. Since then, nothing with the dust issues has changed. Money wasted. I installed a new HVAC system and use quality filters and change them on a regular basis. Obviously something wasn't cleaned right. Tomorrow, I have Servpro coming to clean my ductwork. This will probably cost much more than I paid Phoenix Cleaning but hopefully it will be done right this time. read more

We had Kyle come out and do a yearly sweep of our wood burning fireplace. He was very kind and friendly. He worked very efficiently and was very clean the entire time. I swear there was not a speck of dust in the air or on the floor after he left. He was in an out in under an hour! He did an amazing job overall. He pointed out the issues that we had and what do to remedy them. It was a breeze scheduling with him and would recommend him to anyone in need. I will also add that he has the BEST pricing over the several more popular businesses I called to get a quote from. I will use him again and again in the future and have already added him to my go to guy for our chimney needs. read more

Kyle did a great job! He was fast, friendly, and professional. We used him to sweep our chimney. He cleaned up when he was finished, made some recommendations on things that might need to be repaired in a few years, and offered additional services (duct cleaning, carpet cleaning) without being pushy. I plan on having him sweep the chimney again next year. I'd definitely recommend him to others. He was also much cheaper than his competitors. read more

Phoenix Cleaning - Carpet Cleaning Near Me - Herculaneum, Missouri

Great service, super responsive. Owner was super nice and professional. I would highly recommend this company. Had carpets cleaned and arm chair. Great prices too read more

Would like to give this young man a 5 star review! He is very personable, friendly and knowledgeable! He cleaned our chimney and our carpets! Great job! Thank you, Kyle!!!!!! read more

Kyle was very prompt coming to my house. Called me 30 min in advance. Was very kind and attentive to my needs. You should give him a try.

Had Kyle come out to sweep our chimney in our. We home. He's was thorough and did a good job. Showed up during the time window he gave and made sure to keep the entire work area clean. He was very friendly; he even gave us a discount and offered to fix some of the brickwork at the top of the chimney. read more

Having run an HVAC Company and being a Contractor here in St. Louis I know a few things about duct cleaning. I know the corners that people can take in cleaning air ducts. Kyle came out and did a job for me and did it right. I was very happy to see the end result, which, and he didn't know this at the time, I tested with an air sample test. I was happy to see that the air sample test showed a considerable improvement. I have a mold remediation company here in St. Louis and I am referring all of my duct cleaning work to Kyle. read more

I have used this company in the past and was very pleased so when I needed to have the entire house (and full finished basement) carpets cleaned before putting it up for sale I bought a groupon and then attempted to schedule an appointment. Several days after leaving a message I did get a return call wanting to schedule an apppointment and I told her I needed check my work schedule. Less than 2 hours later I had to leave another message telling her I would take that time. Now, it's a few days later she finally returns my call only to tell me they have no openings! I am not going to delay putting the for sale sign out waiting for them. I will find someone else! read more

Kyle was very professional and thorough in cleaning our chimney. I was impressed by his knowledge and commitment to do a good job. He is scheduled to clean our carpet shortly. We recommend highly. We like to see hard-working and honest people succeed. read more

Phoenix Cleaning cleaned my carpets this morning. He was quick, friendly, and did a great job. I would highly recommend using them and plan to use again in the future. read more

Just a word of advise--- DO NOT EVER EVER use Phoenix Cleaning. I called to schedule a carpet cleaning on April 20th. I was scheduled for May 12th between 2:30 and 3:00. On 5/11, I emailed as a follow up to verify appointment time. No response. On 5/12 @ 2:35 received a text that he was replacing a transmission in his van and would not be able to make it, but would reschedule the week of the 25th. REALLY!???? And you JUST realized this at the time of my appointment?? I tried calling him, but it goes to voice mail. (His message states that he has a 24 hour cancellation policy-) Totally unprofessional- read more

Kyle does an excellent job and at a fantastic price!!! My carpets look brand new and he is fast. He is professional and friendly and I will call him and HIM only with my carpet cleaning, vent and fireplace cleaning needs. Please don't pay attention to the person who gave him one star. He did call her but she did not answer the phone so he sent her an email. Haven't we all had something unexpected come up that kept us from an important appointment? Cut the guy a little slack. She just needs to give him another chance I believe that she would be very happy she did! read more

Kyle (the owner) poured oil in front of my entrance after I refused his $50 upcharge to clean my carpet and asked him to leave.

I had never heard of Phoenix Cleaning but gave them a shot after purchasing on online deal. They did a GREAT job on my 2BR loft and I would use them again. read more