I was looking for a new HVAC company and saw an ad for this company. Over a two week span, I called…read moretwice and did not get an answer at all and twice more where I spoke with someone who said she would have a tech call me to schedule. Never received a call. I see in other reviews that others have had the same issue.

I'm a little late on this review. Wednesday, last week , I came home to a hot house. I called at…read moreleast five 24 hr hvac companies. Most of them said it would be no earlier than Friday. Not an option, I have a dog. I found this company and they where here within the hour. The Tech Cody was fantastic. Super quick and efficient. I would definitely recommend them. Thanks again.

Crystal Heating and Cooling installed my furnace when my house was built and they NEVER registered…read moreit. Without me knowing that, they put me under their VIP (joke) maintenance agreement which was almost $300 a year and when I really needed it, they ghosted me. I called when my furnace would not kick on during a cold spell in the fall and wanted my maintenance done for the upcoming winter. The office girl read the notes from the past spring stating that the service guy had to "spin the inducer" to get the furnace to kick on. They never got a hold of me for replacement or let me know what was going on. Come fall, of course the furnace would not work and I had to call three times to try and get something done about it. They kept telling me they ordered an inducer and it would be on the next day's truck. I even had the office girl giggling out loud while I was trying to talk to her. So very rude. I never hear back. I finally called another company and found out not only was the inducer broke, but there was a hole in the head exchanger, which could have been endangering my life this entire winter season due to a gas leak. I would not recommend Crystal Heating and Cooling to anyone.

Fantastic company through and through. The estimator, Brad, was extremely polite, knowledgeable,…read moreand thorough. They were up front about pricing and product availability. Once all was settled and signed, I had a new air conditioner installed 6 days later (could have been sooner if not for a holiday weekend). Installers were professional and did fantastic work from one tradesman to another. All for $2000 less than Hoffman Brothers quoted me. I'll be recommending Crystal to anyone who asks.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

Because I had a horrible experience with the last carpet cleaner m, i hired clean green to clean my…read more1 bedroom, because the first place did a horrible job. They Quoted me a price for 1 room for $69.99 which was fine. However this was a bedroom with a king sized bed and a dresser which I said they didn't have to move. They charged me $120. For stains they didn't attempt to remove. Nope off my list. I tried to call no answer. Btw my carpet is really pretty clean. No disgusting stains at all.

Pleasant to deal with!…read more My scheduled changed and they were so accommodating they still came over and drew up a quote so I could get this over as soon as possible for my HOA to approve. Communication is good. Staff is very friendly. Quote was very detailed and just what I need for HOA approval. Recommend for any HVAC needs.

I have been using Aire Serv for all my air-conditioning and furnace needs. I partake in the monthly…read morefee for maintenance that most AC companies have (get discounts too with that ). They're very alert about coming in and putting their booties on on first entering the home. Any employee who's ever come into my house from Aire Serv is courteous, informative, and compliant with my needs as a client.

Eureka Heating and Cooling did an excellent job replacing our HVAC air filters. The work was…read moreprofessional and done right. Special thanks to Tiffany at the front desk -- she was extremely professional, prompt, and made communication between our businesses seamless. Highly recommend them!

The following is a honest review of Aireserv Eureka a company that has stumbled in their service…read morenearly from the moment we bought an Amana HVAC unit from them in August of 2024. The original much more critical 1 star review is below and it is all still very true but they have as of mid August 2025 rectified some of their errors by honoring repairs and warranties that Amana refuses to honor. Does that completely erase all the errors that have been made along the road? Honestly no they do not, but I appreciate that they are currently doing their best to repair what was wrong. They very well might be a very good company but my wife and I's recent experience has been rocky at best. Update to a 3 -3.5 star rating. THIS IS THE ORIGINAL 1 STAR REVIEW. : Based off of positive reviews on Yelp and Google my wife and I chose to buy a new HVAC unit from Aireserv Eureka in August of 2024. In no less than 3 MONTHS our unit broke down, something was literally smoking, due to a failure to install the unit properly. Then in March of 2025 we discovered that they installed a unit that for natural gas, which we do not have, instead of propane WHICH THEY SHOULD HAVE KNOWN SINCE THE PIPES ARE APPARENTLY VERY DIFFERENT. So yet another overhaul was made. Then in June of 2025 we started to notice the coldest we could get the house was 75 degrees. So we called for another checkup and they "supposedly" fixed it, saying it had been improperly calibrated during installation. But one month later, in July, our unit broke down AGAIN. This time completely, leaving our house in the 90s. Now as I right this in August of 2025 THE HOTTEST PART OF THE YEAR they have yet to fix my unit. Week after week, yes you have read that correctly, it has been weeks since we called them to fix our unit, we have had to call them over 20 times. So far we are at week 3 and moving soon to 4. Airserve Eureka's horrible service has so far consistented of misdiagnosis, instillation of wrong parts, incorrect calibration of the unit, and long waits (4+ days) while a part ships. They have given an excuse for everything, always blaming someone else (Amana). According to them, none of this is their fault. They are playing the victim of corporate manufacturing. But, why would you want to reach out to a company who has no control over the services they offer? We then said, since there are so many issues with my unit from the start and I am still under warranty, why don't they just install a new unit. So far they have refused to honor the warranty because Amana won't. I'm not writing this bad review out of spite but as a civic duty to report incompetence in what is falsely sold as good. I hope those of you reading this heed my warning about Airserve Eureka. They are just plain terrible. UPDATE: In mid late August 2025. Aireserv Eureka decided to ignore Amana's horrible lack of honoring our warranty and installed a new RUUD unit. Let's hope this goes better than this last year's trials. I'd definitely not recommend Amana for a future HVAC regardless of the positive reviews they have online. Eureka honestly doesn't deserve a stellar 5 star review but they have tried to do right currently so perhaps they again as mentioned above deserve more a 3-3.5 Star rating.

Technician was great and everything turned out wonderful! I would definitely recommend them!read more

Found AIM highly recommended on a Facebook group. Sent a message in desperate need of air duct and…read morecarpet cleaning and had a FREE quote and appointment set up for a few days later within minutes. They're so nice, accommodating, quick to help and my house looks and smells amazing! Shoutout to Dennis for communicating well and for keeping me filled in on the cleaning while he was working!

They cut 2 huge pieces out of our hvac system that we were not prepared for. They used some kind of…read moresealant on the patches, which is an eye sore. I contacted the owner and was told she thought she informed us. We definitely would have questioned that procedure. Well, we recently had Peters service the unit. The technician said there was no reason for cutting 2 openings in the unit. We were very upset. Also, we had to replace several of the registers due to paint being scratched off by the Ductz employee. We also had to touch up the ceiling where black marks were made by the serviceman. Peters referred this company plus they had good reviews. So much for that. Per Peter's technician's request I did let them know not to refer Ductz any longer. Hopefully they listenened. Plus, it was expensive(over $900). All that and we haven't noticed any significant change in air quality. Very disappointed.

These guys are awesome! The quote process was easy and thorough and the team showed up as…read morescheduled and were very polite and hard working. They put on boot protectors when they entered the house and used drop cloths on the floor where their hoses went. Their price was very competitive and I couldn't be happier now that we have clean ducts! Highly recommend.

Sean completed the job same day. He was thorough, friendly, and reasonably priced. Definitely…read morerecommend him.

Received a tune-up on furnace. Sean pointed out some future issues but made no hard sales pitch…read more Also no mention of membership or anything pushing of products. I asked questions and he was straight forward and responsive. Plan on using again in future.

We had our home vents cleaned today and are extremely happy with the services that Aaron Logan and…read moreAustin provided! The sanitizing option was good but the smell is a little like burnt rubber I guess we'll get used to it thanks so much!!

Dont fall for the coupon deals!!! Classic bait and switch…read more The $45.95 ended up being $563 on out 1,000 sq ft home.