They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Pleasant to deal with!…read more My scheduled changed and they were so accommodating they still came over and drew up a quote so I could get this over as soon as possible for my HOA to approve. Communication is good. Staff is very friendly. Quote was very detailed and just what I need for HOA approval. Recommend for any HVAC needs.

The technician, I think his name was Ethen, was very knowledgeable and courteous. He explained…read moreeverything he was doing and asked how our previous service was performing. Great company and employees.

We moved into our "new" home with the understanding the previous owners had just replaced the…read morecarpeting throughout. Once we got settled in we noticed a persistent urine odor in our kid's sleeping space, and found the carpet in one corner smelled so terribly of pee!, as well as an obnoxious dog odor in the office. Kyle, the owner of Phoenix Cleaning, was recommended to us by another highly rated service due to our urgency in addressing the matter. Kyle came out the same day we called, which was greatly appreciated. I found Kyle to be personable and very social, he likes to converse and happily explains what he's doing and why. He used a black light to investigate our odor issue and to our horror we found the last owners evidently just let their dog just pee on various walls. So disgusting, I can only imagine the previous carpet's shape. We discussed what we could afford within our budget and Kyle went to work pretreating w/spray, brush scrubbing and then hit it with his truck based professional equipment. Kyle assured us he stands by his work for included call-backs in the event any urine spots persist in their odor, which is comforting and I am inclined to take him at his word. As the very strong deodorizer smell begins to fade, we'll see whether the urine smell has endured or been vanquished! From our interaction, I like Kyle as a person and would use him again.

Kyle, the owner, actually performed the cleaning himself! My…read morecarpets were disgusting, I'm embarrassed to say. I really thought they would have to be replaced. I am ecstatic with the way the look now. Good as new.!!!!! I will most definitely use Phoenix again and highly recommend their services. Don't waste time checking other companies. Phoenix is the only one you need to hire. Thanks Kyle. Great job!!!!!

Craig and Brandon came out promptly, the same day as my phone call and gave a thorough inspection…read moreto our heating system.

The following is a honest review of Aireserv Eureka a company that has stumbled in their service…read morenearly from the moment we bought an Amana HVAC unit from them in August of 2024. The original much more critical 1 star review is below and it is all still very true but they have as of mid August 2025 rectified some of their errors by honoring repairs and warranties that Amana refuses to honor. Does that completely erase all the errors that have been made along the road? Honestly no they do not, but I appreciate that they are currently doing their best to repair what was wrong. They very well might be a very good company but my wife and I's recent experience has been rocky at best. Update to a 3 -3.5 star rating. THIS IS THE ORIGINAL 1 STAR REVIEW. : Based off of positive reviews on Yelp and Google my wife and I chose to buy a new HVAC unit from Aireserv Eureka in August of 2024. In no less than 3 MONTHS our unit broke down, something was literally smoking, due to a failure to install the unit properly. Then in March of 2025 we discovered that they installed a unit that for natural gas, which we do not have, instead of propane WHICH THEY SHOULD HAVE KNOWN SINCE THE PIPES ARE APPARENTLY VERY DIFFERENT. So yet another overhaul was made. Then in June of 2025 we started to notice the coldest we could get the house was 75 degrees. So we called for another checkup and they "supposedly" fixed it, saying it had been improperly calibrated during installation. But one month later, in July, our unit broke down AGAIN. This time completely, leaving our house in the 90s. Now as I right this in August of 2025 THE HOTTEST PART OF THE YEAR they have yet to fix my unit. Week after week, yes you have read that correctly, it has been weeks since we called them to fix our unit, we have had to call them over 20 times. So far we are at week 3 and moving soon to 4. Airserve Eureka's horrible service has so far consistented of misdiagnosis, instillation of wrong parts, incorrect calibration of the unit, and long waits (4+ days) while a part ships. They have given an excuse for everything, always blaming someone else (Amana). According to them, none of this is their fault. They are playing the victim of corporate manufacturing. But, why would you want to reach out to a company who has no control over the services they offer? We then said, since there are so many issues with my unit from the start and I am still under warranty, why don't they just install a new unit. So far they have refused to honor the warranty because Amana won't. I'm not writing this bad review out of spite but as a civic duty to report incompetence in what is falsely sold as good. I hope those of you reading this heed my warning about Airserve Eureka. They are just plain terrible. UPDATE: In mid late August 2025. Aireserv Eureka decided to ignore Amana's horrible lack of honoring our warranty and installed a new RUUD unit. Let's hope this goes better than this last year's trials. I'd definitely not recommend Amana for a future HVAC regardless of the positive reviews they have online. Eureka honestly doesn't deserve a stellar 5 star review but they have tried to do right currently so perhaps they again as mentioned above deserve more a 3-3.5 Star rating.

They cut 2 huge pieces out of our hvac system that we were not prepared for. They used some kind of…read moresealant on the patches, which is an eye sore. I contacted the owner and was told she thought she informed us. We definitely would have questioned that procedure. Well, we recently had Peters service the unit. The technician said there was no reason for cutting 2 openings in the unit. We were very upset. Also, we had to replace several of the registers due to paint being scratched off by the Ductz employee. We also had to touch up the ceiling where black marks were made by the serviceman. Peters referred this company plus they had good reviews. So much for that. Per Peter's technician's request I did let them know not to refer Ductz any longer. Hopefully they listenened. Plus, it was expensive(over $900). All that and we haven't noticed any significant change in air quality. Very disappointed.

These guys are awesome! The quote process was easy and thorough and the team showed up as…read morescheduled and were very polite and hard working. They put on boot protectors when they entered the house and used drop cloths on the floor where their hoses went. Their price was very competitive and I couldn't be happier now that we have clean ducts! Highly recommend.

An overall very pleasant experience and great service! Jachai was our technician. He was very kind…read moreand helpful with any questions. He called to inform of his approximate time of arrival, explained the process once here, and finished within an hour. It was a large living room and hallway carpets that need cleaning. They look great! The carpet was wet after cleaning, needing approximately 4-8 hours to dry afterward. The scheduling process was quick and easy. I recommend calling for services, if needed as soon as possible. As well as receiving , a $20 discount for first time Zerorez users! Or mention the Courtney show for a separate discount(where I first heard about this company)! Overall, I am highly satisfied with the results and service provided.

The guys that came were actually really decent dudes and did a thorough job. Showed me a lot of…read morepictures and videos. I wasn't totally comfortable with the place. They wanted to cut a hole in the duct and they were open to doing something different which was great. I wasn't sure about this place because the other reviews were questionable, but it ended up being a good experience.

This review is far overdue. I contacted Shane and his crew a couple of years ago to put in a mini…read moresplit air conditioner on my third floor. It was a big undertaking, with a lot of piping? from the ground up to that space. Shane, the owner, came out within a short period of time to evaluate the space and give me a bid. The crew that came was awesome, respectful, and cleaned up their messes. Shane then came to make sure everything was copacetic. I was so impressed, that I now use them at least twice a year to service my air conditioning, mini split unit as well as my furnace. Speaking of... They always send me reminders when I am due, as I notoriously forget that maintenance which is very important. They definitely come up to the city, not sure how far west they go.

I was having issue with my a/c installed last year by Awtrey Heating and Cooling. Tony came out…read morewithin the hour! Diagnosed the problem and new exactly what to do to fix it. Great job...Fast Service...Working Great!!! I will always use & recommend Awtrey for all of my HVAC needs! AWESOME SERVICE