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Hawaiian Air Cargo

3.0 (2 reviews)
Closed • 5:00 am - 11:00 pm

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2 years ago

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4 years ago

Awesome customer service called for assistance at 530 am spoke w Crystal, she was so helpful helped me w all my questions. Made my day

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Delta Air Lines - SEA B Gates Directory at Gate B5A. About to board our Delta Air Lines flight from Seattle to San Francisco.

Delta Air Lines

(513 reviews)

We've always loved flying with Delta, but this experience really reminded us why they're our go to…read moreairline. A few days ago, after everyone had already boarded the plane, we were asked to deboard due to some confusion surrounding a pilot delay. Unfortunately, it would've put us over an hour behind and risked us missing our connecting flight. Stressful to say the least. Thankfully, one of the Delta attendants immediately jumped into action. I wish I had caught her name because she was incredible. She was already helping rearrange flights for passengers and within just a few minutes of speaking with her, she managed to get us on a direct flight to our destination instead! Not only did it save our trip, but it actually gave us extra time to relax and enjoy breakfast at the Delta lounge. A perfect example of the "burnt toast theory", sometimes an inconvenience ends up working out even better in the end. Amazing customer service and such a kind, efficient employee. Thank you, Delta!

How can you not like Delta? With over a 100 years of flying, Delta has come a long way and leaving…read morethe other airlines behind. First class to delta comfort is the way to travel. Still have monitors so you're not wasting your cell phone battery or downloading movies before you fly like some other airlines. Booking is easy and they always have an upgrade option at lower prices (if you time it right). Great customer service and flights always land on time and even earlier. If there's a Delta flight to your destination, BOOK IT!! AA or United is on my do not fly list as Delta leads in the best airline.....but who is number one? Stand-by for more reviews.

Southwest Airlines - Charging ports and a phone holder to watch movies during flight!

Southwest Airlines

(253 reviews)

As a long time SWA customer, I feel compelled to weigh in on the recent changes and how the…read moreexperience of flying SWA has evolved. Even with the seat assignments, charging for the 2nd bag and having to check in for boarding groups can seem more cumbersome and inefficient; the one thing that STILL stands out to me is the Gold Standard of customer service that has NOT changed! From curb check-in, Ticket counter and Gate agents, everyone still greets me with a smile, and goes above and beyond to help with any questions or concerns. I especially would like to point out a recent experience I had at the Seattle Ticket Counter with agent: Vise - She was so gracious, and worked to reroute us even though our booked flights were over 10 hours away still, and put us in seats together through both legs of our trip and got us home a half day earlier than planned. This has helped me realize that great customer service still exists and that is why I still Fly SWA! :)

** Southwest is now counting neck-pillows, tiny cross bodypurses on self, etc as a Carry on item…read more If you cannot put it in your purse or carry on suitcase then you have you pay $35 to check it on and $45 for second check on and I believe it's $150 for the 3rd if you have additional. Tip* if you have a Free drink ticket with your boarding pass you may have to inform the crew before you sit down. When I tried on my departing flight to use it the flight attendant wouldn't take it ("drinks are free") and I was too tired to discuss over other passengers next to me. The returning flight I informed the crew and I had no issues.

American Airlines

American Airlines

(261 reviews)

I needed assistance and decided to call this business at 18884064015. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

**Phone Line immediate 24/7 help, *CALL American Airlines at 1 (8.7.7) 5.1.3-06.20 ^^@.@^^ 1(8.3.3)…read more6.0.6-6.2.0.0**phone number, They can help with booking . As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with . I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Frontier Airlines - The only cancelled flight

Frontier Airlines

(273 reviews)

I needed assistance and decided to call this business at 18556575135. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I flew from LAs Vegas to Seattle today on flight number 2407. The flight attendants were, by far,…read morethe most unprofessional, unhelpful, and rude attendants I have ever encountered. There was a woman and a man who were in the back of the plane where the restrooms are. Before the flight even took off, the woman said to her male coworker that "the higher ups" don't like her and that's why she's in the back. They then continued talking extremely loudly to the extent that I and several people seated near me thought the conversation was coming out of the overhead speakers. Their conversations consisted of a kind of flirty exchange where the woman was sharing her entire dating life, stories about being drunk and even saying that she has 6 months clean. They continued talking extremely loudly despite multiple passengers looking back and questioning how they could be so unaware. The plane was extremely quiet as many people were returning from Las Vegas so extremely tired and trying to nap. After about 45 minutes, I went to the bathroom near them and politely asked if they realized that the whole back half of the plane e could hear their entire conversation. The response was that this is how they keep themselves awake on the job and began laughing and exchanging undermining and outwardly rude glances. I went back to my seat and about 10 minutes later, a man who was two rows from the back of the plane stood up and asked something similar to the following...would you guys mind keeping it down? We have spent the entire time on this flight listening to your discussions about inappropriate subjects and we would appreciate it if you would remain professional and spare us the details of your personal lives. They laughed and did not respond at which point t he said, "no wonder the higher up's don't like you." They continued to converse loudly and snicker about the passengers requests. At one point a different flight attendant approached them and we thought she would be asking them to quiet down but within moments she was laughing and clearly not informing them that they were out of line. At this time, I was filming and attempting to Document the situation. The woman then approached my seat and demanded that I stop recording. She had a red card and said if I did not stop recording she would hand the red card and I would be met by the police upon landing. When I tried to explain the situation, she said that she was unaware of that and when I asked for a supervisor, she stated the there was no supervisor on board and reminded me that it is against privacy rules to Record anyone without their permission. Overall, this was the worst flight I have ever experienced. The lack of professionalism and common courtesy was astounding. I will never fly with Frontier again.

Air France - Wet Towel

Air France

(10 reviews)

We had a flight booked on Air France from Marsellie France to Paris then on to Seattle Washington…read morewith a connecting flight to Portland. Before I made the reservation I somehow did not see the 55 minute connection in Paris but I certainly noticed after I bought the ticket. I called the airline and they said people make th3 connection all the time with no issues. On the return travel day, we departed Marsellie 10 minutes late. Upon landing the pilot of our Air France plane said we arrived only 5 minutes late. After pulling up to the gate, there was no announcement about letting transferring passengers deplane first. By the way, We were assigned seats by the airline in the back of the plane. We had also been told our arriving and departing planes would be relatively close. We landed at 2F and had to get to 2E Gate L53. After getting off the plane we scurried ahead to find Passport control and only 4 agents working a line of 200 people. 2 of the 4 agents were helping priority customers only, like first class. The other 2 were helping the vast majority of us. After 25 minutes we made it through Passport control. We then ran. We ran and ran. We ran on the moving sidewalks and shouted "pardon" in French a hundred times. By the time we got to L53 we discovered the gates were nearly as far apart as possible within the terminal 2. Anyway, our flight was to depart at 1:10 pm. We arrived panting at 1pm. They asked us who we were and entered our names and then wouldn't talk to us for another 5 minutes when I finally blurted out, are we going to be able to get in the flight or not? They said "Sorry to say you have missed your flight". A moment before she said this I saw AFrance escorting a passenger down the gangway, probably a first class passenger, we were just steerage. At 1:20, 20 minutes after we arrived, we were sent away to another desk to try and find a different flight. As we walked away, our plane we should have been on was still sitting there. By the way, I heard Air France tell 6 other customers the same thing, "Sorry YOU have missed your flight" rather than the appropriate "Sorry, WE caused you to miss your connection ". We ended up getting home only 5 hours later than anticipated but we had the worst seats imaginable on our remaining flights, and of course we did not get to sit together!! I don't think I will fly Air France again, ever.

This was supposed to be a business seat. I suppose it was 10 years ago. This plane was beat up,…read moreragged and dirty. It seems AF puts its worn out planes on less popular routes. AF used to be a quality airline but it is obvious it has gone down hill. I won't fly with them again. The condition of the plan matches that of SEATAC airport. They both need a lot of work. SEATAC is dirty and dingy and outdated. Avoid it if you can. It is a depressing place to fly from The people working on the plane were really nice. It is a shame they have to work in such dismal planes. They should think about going on strike. I'm sure someone in France can tell them about it.

Spirit Airlines - Check-in Counter

Spirit Airlines

(360 reviews)

I mean, at this point what can I really say about Spirit that we all don't already know?…read more I still say in certain situations; they can be a decent fit. Take our recent quick 2-day trip from LAS to SEA. Roundtrip tickets were barely over $100 per person round trip. Holy crap! Say what you want, but that is a real good price! Bag fees are tricky for me. If I have a short trip I don't need to pack a lot. No matter what you do, you do get a free personal item. That is really calling it too tight for comfort, IMO. So, for this last trip I did an upgrade on their website for $35 per way, per person ($140.00 total). My extra $140 got us assigned seating to sit next to my partner for both flights near the front of the plane for both legs. It also got both of us a free carry-on item each, both ways in addition to our personal item. More than enough for a 2-day trip! Considering the fact that, if you checked in a bag at the airport day of, it could cost you $65 per bag, per leg that feels like a great deal! I mean, even with the extra money my total ticket price is still under $200 each round trip. I can totally live with that! As for the flights themselves, it is still Spirit so keep your expectations reasonable (read:low). Both flights were delayed, but nothing too bad. Usual mix of some very nice employees and some mildly passive ones as well. Nothing too bad. Honestly, I can bitch all I want, but I know for the right price and a short enough trip I will use them again. 3 stars.

ZERO stars. Spirit is unreal. First time flying with Spirit Airlines. Customer service at the check…read morein counter is not the greatest. You will pay an arm and a leg for baggage. Please update your baggage policy on the website, that would be courteous especially for active duty personnel. You get two free baggage but at the counter you are told to verify your ID at the time of purchasing. The big guy with blond hair and young lady with curly dark hair were very unhelpful at check in.3/7/24 flying out of SEATAC this morning. The airplane lacks cleanliness too. Read the reviews and book with other another airline.

Turkish Airlines - Tarmac View

Turkish Airlines

(13 reviews)

Turkish Airlines is a newer airline flying into Seattle as they only started nonstop flights to…read moreIstanbul in 2022. The airline is known for offering flights to the most destinations around the world. I flew on Turkish a few years ago from Seattle to Thessaloniki via Istanbul during spring break. For the most part, it was a good experience. The pluses are mostly with the in-flight experience. They use Dreamliner planes and serve tasty meals on all flights, including my short haul flights to and from Greece. The IFE system has extensive entertainment and they give all passengers an amenity bag on long haul flights. Lastly, the baggage allowance is generous as you can check in 2 bags. I do also want to bring up some items to consider booking on Turkish. My flight to Istanbul was nearly a hour late, but I still made my connection. Try not to book flights with short layovers. Also some of the connections have long layovers to destinations in the Middle East and Central Asia with flights arriving at odd hours. You may want to consider doing a stopover in Istanbul instead, which Turkish has a good program for. Lastly, gate security in Istanbul is extensive. So expect a thorough check of your carryon items before your flight. Overall, I enjoyed flying on Turkish. It is a well run airline with good fares to Europe and a great in-flight experience. However, you should consider travel time, especially layovers and the amount of backtracking needed to get to your destination when deciding whether to book.

We flew Turkish Airlines from Madrid to Seattle in 2025, via Istanbul, and we had a great…read moreexperience. Our layover was long enough to be able to get to our next gate, and yet short enough to feel like we weren't wasting time. The flight was frankly luxurious compared to other long international flights. We flew to South America yearly for a while, and the economy experience on Turkish Airlines was like the Business Class experience on the unnamed airline to Montevideo. There were always two options for the meals. My wife was able to get gluten-free meals. The help staff was extremely friendly and helpful. It may well have been the best long flight experience in my life.

Hawaiian Air Cargo - shipping_centers - Updated May 2026

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