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    Spirit Airlines

    1.3 (360 reviews)

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    Crash trucks in Reno
    Jon D.

    Still surprised this airline is in business with as many complaints they get. Never heard back from them. I do tell people about my experience with them and I will walk or swim before ever considering flying with them.

    My seat was completely torn from the base before the flight. But flight attendant said it's ok. In what world is it ok?
    Gene M.

    My seat was completely torn from the base before the flight. But flight attendant said it's ok. In what world is it ok?

    Mmmmm...a closer look at my delightful view on this miserable flight.
    Mat H.

    I'm trying hard to imagine a way in which an airline could be worse. With even the most creative minds intentionally trying to come up with a way to make the experience more negative, I don't think they could do it. I give myself 1 star for having been so short sighted as to book a flight with Spirit. I travel often and this was a sad mistake on my part. As is abundantly clear by the comments here, the luggage fees are obscene. Checked bag, must be under 40 pounds...$60. Carry on....$60. So an additional $120 for basic luggage? Gross. Sitting in the plane for around an hour with a mask on before we finally take off. Drink cart comes up the aisle and I am genuinely thirsty and oxygen deprived. I ask for a cup of water and she says "That will be $3." I laugh but she can't see it because of the mask. Then I realize she was serious. What a joke! Another flight attendant tells me it's due to Covid protocol. This was ironic to me because A. Delta was able to provide me with a cup of water for (gasp) free just two days earlier. The kicker for me, was staring at this nasty glob of hair and bugs stuck to the back of the head rest in front of me. Covid cleanliness anyone? This felt like a low budget scam every step of the way. I will never make the mistake of booking with this "airline" again.

    Brand New airplane with No Wi-Fi or anything else.

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    Spirit airlines last minute they canceled my flight. Theft Company all name's Spirit. I didn't refund my money back.

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    It's really discouraging when you're traveling on limited time and your flight is delayed due to a wifi malfunction.

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    Page 1 of 9

    Ask the Community - Spirit Airlines

    How do you keep passengers informed about schedule or gate changes?

    How does your airline handle flight delays and cancellations?

    How is your airline addressing flight delays and cancellations?

    How is your airline addressing flight delays and cancellations?

    What steps is your airline taking to reduce flight disruptions?

    How many lbs can I carry for free? They mentioned some dimensions which I don't understand. Thanks in advance..

    A very small purse or backpack

    Don’t See Your Question? Ask Away!

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    Delta Air Lines - SEA B Gates Directory at Gate B5A. About to board our Delta Air Lines flight from Seattle to San Francisco.

    Delta Air Lines

    2.1(513 reviews)
    0.5 mi

    We've always loved flying with Delta, but this experience really reminded us why they're our go to…read moreairline. A few days ago, after everyone had already boarded the plane, we were asked to deboard due to some confusion surrounding a pilot delay. Unfortunately, it would've put us over an hour behind and risked us missing our connecting flight. Stressful to say the least. Thankfully, one of the Delta attendants immediately jumped into action. I wish I had caught her name because she was incredible. She was already helping rearrange flights for passengers and within just a few minutes of speaking with her, she managed to get us on a direct flight to our destination instead! Not only did it save our trip, but it actually gave us extra time to relax and enjoy breakfast at the Delta lounge. A perfect example of the "burnt toast theory", sometimes an inconvenience ends up working out even better in the end. Amazing customer service and such a kind, efficient employee. Thank you, Delta!

    How can you not like Delta? With over a 100 years of flying, Delta has come a long way and leaving…read morethe other airlines behind. First class to delta comfort is the way to travel. Still have monitors so you're not wasting your cell phone battery or downloading movies before you fly like some other airlines. Booking is easy and they always have an upgrade option at lower prices (if you time it right). Great customer service and flights always land on time and even earlier. If there's a Delta flight to your destination, BOOK IT!! AA or United is on my do not fly list as Delta leads in the best airline.....but who is number one? Stand-by for more reviews.

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    Delta Air Lines - This is the one

    This is the one

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    Southwest Airlines - Charging ports and a phone holder to watch movies during flight!

    Southwest Airlines

    2.8(258 reviews)
    0.6 mi

    Information regarding booking and flight updates received anytime at **+1~(888)~738-09.67**…read more As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

    Help with reservations and flight changes is available anytime at **+1~(888)~738-09.67**…read more As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

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    Southwest Airlines
    Southwest Airlines
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    American Airlines

    American Airlines

    1.6(269 reviews)
    0.5 mi

    American Airlines operates its main 'customer service' telephone number (866) 666-0203. This…read more(toll-free) line is open 24 hours a day, 7 days a week for flight reservations, ticket changes, cancellations, baggage inquiries, refund requests, check-in assistance, and other travel-related support services. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

    **For 24/7 assistance, call +1(888) (738) 06.99** to speak with customer support about bookings,…read moreflight changes, and travel-related services.** As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with that Airline I paid $14O for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that

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    American Airlines
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    Frontier Airlines - The only cancelled flight

    Frontier Airlines

    1.3(273 reviews)
    0.6 mi

    **FOR 24/7 immediate help** call 1-800-LIVE-PERSON 1-(855)-657-49/00*$$*1+(855 657 49Oo) to reach…read moremain customer support. They can help with booking management, flight changes, and other travel-related needs As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

    I flew from LAs Vegas to Seattle today on flight number 2407. The flight attendants were, by far,…read morethe most unprofessional, unhelpful, and rude attendants I have ever encountered. There was a woman and a man who were in the back of the plane where the restrooms are. Before the flight even took off, the woman said to her male coworker that "the higher ups" don't like her and that's why she's in the back. They then continued talking extremely loudly to the extent that I and several people seated near me thought the conversation was coming out of the overhead speakers. Their conversations consisted of a kind of flirty exchange where the woman was sharing her entire dating life, stories about being drunk and even saying that she has 6 months clean. They continued talking extremely loudly despite multiple passengers looking back and questioning how they could be so unaware. The plane was extremely quiet as many people were returning from Las Vegas so extremely tired and trying to nap. After about 45 minutes, I went to the bathroom near them and politely asked if they realized that the whole back half of the plane e could hear their entire conversation. The response was that this is how they keep themselves awake on the job and began laughing and exchanging undermining and outwardly rude glances. I went back to my seat and about 10 minutes later, a man who was two rows from the back of the plane stood up and asked something similar to the following...would you guys mind keeping it down? We have spent the entire time on this flight listening to your discussions about inappropriate subjects and we would appreciate it if you would remain professional and spare us the details of your personal lives. They laughed and did not respond at which point t he said, "no wonder the higher up's don't like you." They continued to converse loudly and snicker about the passengers requests. At one point a different flight attendant approached them and we thought she would be asking them to quiet down but within moments she was laughing and clearly not informing them that they were out of line. At this time, I was filming and attempting to Document the situation. The woman then approached my seat and demanded that I stop recording. She had a red card and said if I did not stop recording she would hand the red card and I would be met by the police upon landing. When I tried to explain the situation, she said that she was unaware of that and when I asked for a supervisor, she stated the there was no supervisor on board and reminded me that it is against privacy rules to Record anyone without their permission. Overall, this was the worst flight I have ever experienced. The lack of professionalism and common courtesy was astounding. I will never fly with Frontier again.

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    Frontier Airlines
    Frontier Airlines - This terrible airline had ample space and made us check our bags, don't use them!

    This terrible airline had ample space and made us check our bags, don't use them!

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    Air France - Wet Towel

    Air France

    1.2(10 reviews)
    0.8 mi

    We had a flight booked on Air France from Marsellie France to Paris then on to Seattle Washington…read morewith a connecting flight to Portland. Before I made the reservation I somehow did not see the 55 minute connection in Paris but I certainly noticed after I bought the ticket. I called the airline and they said people make th3 connection all the time with no issues. On the return travel day, we departed Marsellie 10 minutes late. Upon landing the pilot of our Air France plane said we arrived only 5 minutes late. After pulling up to the gate, there was no announcement about letting transferring passengers deplane first. By the way, We were assigned seats by the airline in the back of the plane. We had also been told our arriving and departing planes would be relatively close. We landed at 2F and had to get to 2E Gate L53. After getting off the plane we scurried ahead to find Passport control and only 4 agents working a line of 200 people. 2 of the 4 agents were helping priority customers only, like first class. The other 2 were helping the vast majority of us. After 25 minutes we made it through Passport control. We then ran. We ran and ran. We ran on the moving sidewalks and shouted "pardon" in French a hundred times. By the time we got to L53 we discovered the gates were nearly as far apart as possible within the terminal 2. Anyway, our flight was to depart at 1:10 pm. We arrived panting at 1pm. They asked us who we were and entered our names and then wouldn't talk to us for another 5 minutes when I finally blurted out, are we going to be able to get in the flight or not? They said "Sorry to say you have missed your flight". A moment before she said this I saw AFrance escorting a passenger down the gangway, probably a first class passenger, we were just steerage. At 1:20, 20 minutes after we arrived, we were sent away to another desk to try and find a different flight. As we walked away, our plane we should have been on was still sitting there. By the way, I heard Air France tell 6 other customers the same thing, "Sorry YOU have missed your flight" rather than the appropriate "Sorry, WE caused you to miss your connection ". We ended up getting home only 5 hours later than anticipated but we had the worst seats imaginable on our remaining flights, and of course we did not get to sit together!! I don't think I will fly Air France again, ever.

    This was supposed to be a business seat. I suppose it was 10 years ago. This plane was beat up,…read moreragged and dirty. It seems AF puts its worn out planes on less popular routes. AF used to be a quality airline but it is obvious it has gone down hill. I won't fly with them again. The condition of the plan matches that of SEATAC airport. They both need a lot of work. SEATAC is dirty and dingy and outdated. Avoid it if you can. It is a depressing place to fly from The people working on the plane were really nice. It is a shame they have to work in such dismal planes. They should think about going on strike. I'm sure someone in France can tell them about it.

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    Turkish Airlines - Tarmac View

    Turkish Airlines

    2.3(13 reviews)
    0.0 mi

    Turkish Airlines is a newer airline flying into Seattle as they only started nonstop flights to…read moreIstanbul in 2022. The airline is known for offering flights to the most destinations around the world. I flew on Turkish a few years ago from Seattle to Thessaloniki via Istanbul during spring break. For the most part, it was a good experience. The pluses are mostly with the in-flight experience. They use Dreamliner planes and serve tasty meals on all flights, including my short haul flights to and from Greece. The IFE system has extensive entertainment and they give all passengers an amenity bag on long haul flights. Lastly, the baggage allowance is generous as you can check in 2 bags. I do also want to bring up some items to consider booking on Turkish. My flight to Istanbul was nearly a hour late, but I still made my connection. Try not to book flights with short layovers. Also some of the connections have long layovers to destinations in the Middle East and Central Asia with flights arriving at odd hours. You may want to consider doing a stopover in Istanbul instead, which Turkish has a good program for. Lastly, gate security in Istanbul is extensive. So expect a thorough check of your carryon items before your flight. Overall, I enjoyed flying on Turkish. It is a well run airline with good fares to Europe and a great in-flight experience. However, you should consider travel time, especially layovers and the amount of backtracking needed to get to your destination when deciding whether to book.

    We flew Turkish Airlines from Madrid to Seattle in 2025, via Istanbul, and we had a great…read moreexperience. Our layover was long enough to be able to get to our next gate, and yet short enough to feel like we weren't wasting time. The flight was frankly luxurious compared to other long international flights. We flew to South America yearly for a while, and the economy experience on Turkish Airlines was like the Business Class experience on the unnamed airline to Montevideo. There were always two options for the meals. My wife was able to get gluten-free meals. The help staff was extremely friendly and helpful. It may well have been the best long flight experience in my life.

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    Turkish Airlines - Tarmac View

    Tarmac View

    Turkish Airlines
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    Finnair - my bed

    Finnair

    3.3(3 reviews)
    0.0 mi

    Had amazing experience flying from Seattle to Helsinki to my home country Latvia with Finnair…read more Finnair expanded their flights and I was happy to see that I can fly trough Helsinki instead of Frankfurt to my home country out of Seattle because layover was shorter and it's also only 1 hour flight from Helsinki to Riga. Finnair partner up with British airways business lounge and it was very decent food and drinks (compare what I had with Lufthansa last year few celery sticks and a cookie). The lounge wasn't so big and one can hear some rude people speaking loud on their phones but it had a nice view of the runway. Our flight was on time and I was settling in my Business class seat after short boarding process. They welcomed me with the drink ( I choose their signature blueberry juice and Northern Blush cocktail -must try) and they also provide amenity kit (which was disappointing) It didn't had toothbrush or any socks, also their cream had very bad smell and texture. I hope they will improve that. The wireless phone charger didn't work for me because my phone has a case and it was not picking it up. Pillow blanket and pad were provided, also I noticed that I didn't got any slippers because when I was leaving the plane I saw many people had same slippers. Food was very good on the way there. I had for an appetizer crab meat with mayo mousse, caprese salad and nice piece of salmon with veggies. For dessert I had raspberry tart with tea. And plenty of blueberry juice- thats my favorite! (Unfortunately food on the way back wasn't great. They ran out of their signature drink Northern Blush at Helsinki which is Finnair hub!!! Smocked salmon on the way back was too salty and too smocked. Weird food options like shrimp quiche for breakfast or pork dinner which is not so appealing even to person that doesn't have any dietary restrictions. Both breakfast and dinner were bad, breakfast looked poor and tasted poor and dinner I couldn't even eat. Also why to serve cauliflower as a side on a long haul flights). Important to note seat doesn't recline but it lay flat! So you can't adjust it for a recliner like on other planes. Also belt is like in a car. But it didn't bothered me because I could adjust leg part of the seat but not the back. Entertainment was good and they had a lot of good new movies available. I wasn't bored at all! I watch Missis Harris goes to Paris (what an amazing inspirational movie) and The unbearable weight of massive talent. Bed was cozy and I had 4 h nap and woke up to breakfast. Hour and a half before landing in Helsinki they served us Breakfast which was very generous. It had cheese & ham, croissant, bread muffin, fruits, omelette, yogurt and mini jam. I was full and ready to spend 6 h layover at Helsinki! (Originally was 1h40m but then they changed it) Enjoyed my flight and definetely will consider again. Hopefully they will keep their good pricing compare to Swiss and Lufthansa!

    I recently flew with Finnair from Seattle, WA to Vilnius, Lithuania; it was a wonderful experience…read morefrom start to finish. I was a bit skeptical at first as I had originally booked with British Air, only to find out that the flights were operated by Finnair. Thankfully, there was clear communication regarding flight details once booked. Onboard, the cabin crew were exceptionally friendly and attentive, ensuring all passengers were comfortable.The meals served were well proportioned for "airline food." You must try their signature blueberry juice! There was a slight delay departing Seattle, but I had no issues with my connecting flight in Helsinki. All of my other flights took off on time, and we arrived a few minutes early each time. The only drawback is with luggage. My particular ticket was for carry-on luggage only. Finnair has a max combined weight of 8kg (~17.5 lbs), which can be difficult to meet with most suitcases. I used a light-weight travel backpack and just barely made the cutoff. Overall, Finnair exceeded my expectations, and I highly recommend them for anyone traveling from Seattle, WA to Vilnius, Lithuania. I will be flying with Finnair again!

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    Spirit Airlines - airlines - Updated May 2026

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